Rated 4 out of 5 by Ritchie69 Good Stay Thanks
This is a good hotel in a great location - the air conditioning units in the rooms are quite noisy, however the beds are comfortable and the amenities are adequate. Great staff & customer service - didn't quite receive SPG treatment on arrival as I have with previous properties - regardless of our late arrival, I had communicated this several times prior to arriving...
May 26, 2014
Rated 5 out of 5 by robbie79 cool
nice hotel. modern and fun. the only perhaps problem is that though the bathrooms look and feel great, they can be a bit loud and make it a bit hard to keep things private...
July 7, 2014
Rated 5 out of 5 by JamesJ42 Very friendly staff
Everyone we met at the hotel and restaurant on the property were very friendly
July 13, 2014
Rated 5 out of 5 by TheSiteRequiredANickName Great Place
I travel frequently and stay at a number of Starwood properties. The Aloft is a nice property in an ideal location. The rooms are basic but nice. The staff is a pleasure and the hotel has a partnership with a great restaurant that is connected to the hotel.
June 24, 2014
Rated 5 out of 5 by jpaul29 Wonderful, Kind, and Accommodating
The staff was amazingly kind and accommodating. I would recommend this hotel to anyone staying in downtown Chicago.
July 8, 2014
Rated 4 out of 5 by hornecj Clarify Breakfast Package
Our family of two adults and a 10 year old stayed one night in room 1110. What a fabulous room with its decor, view, giant windows, contemporary feel! Service was very good My only suggestion is that the breakfast package should include a full breakfast for two people, not a $20 credit since $20 cannot cover the cost of a full breakfast for two people. Alternatively, disclose the credit online to set guest expectations.
August 12, 2013
Rated 5 out of 5 by BobJudi Really Love Staying Here!
The Aloft Chicago is a fantastic place to stay. We have been there four times now and this past weekend we had another couple with us. They loved it too. The location, the rooms, the staff the vibe all
are outstanding! The attached restaurant, Beatrix is
the perfect add on to this property. Truly can't say enough good things about this hotel!
May 28, 2014
Rated 4 out of 5 by Kevin83 Chicago weekend
Very nice staff, easy access to everything in the city, fair price and cozy room.
July 7, 2014
Rated 5 out of 5 by chivisitor Pleasant efficient room
The room was small, but very efficient. Great view, clean, organized, great location.
July 5, 2014
Rated 5 out of 5 by Carol33 Trendy Hotel in a great location
This hotel is located in perfect walking distance to many great restaurants and public transportation.
The staff are all very friendly and helpful. A great view of the city and one of the newest fitness rooms with many machines available 24hrs a day. The restaurant located in the hotel is wonderful as well.
This hotel is the total package for a great stay in the city of Chicago.
March 26, 2014
Rated 5 out of 5 by Jenn30 Hotel and Staff are beyond amazing!
I have stayed at my share of Starwood properties and they always have outstanding customer service. Recently, we stayed at the Aloft Chicago City Center for a girls weekend and the staff was very friendly, responsive, and always willing to help. Amazing experience.
June 9, 2014
Rated 5 out of 5 by Mosaic53 Few Minor Comments
Some things lacking in the room are a towel bar or hook near the sink to put a towel after washing hands or face, only one is inside separate toilet/shower room. Need to have another mirror near closet area, where one would normally dress. If more than one person is staying in room, makes getting dressed (& applying makeup) more difficult.
VERY small details. Hotel only open a couple months.
October 1, 2013
Rated 5 out of 5 by hiccup11 comfty as can be
Great stay! Location is perfect! The room was clean, comfortable and quiet. Good food, easy grab and go morning snacks and coffee.
Everything is a thumbs up for this place.
June 22, 2014
Rated 5 out of 5 by scottw246 Great Location
The Hotel itself is great. Just like all the other Alofts but I thought the rooms were a little smaller than the ones previously stayed in. However We were not in the room that much . It is in a great location in the city that is walking didtance to the more visited destinations in Chicago. Definitely would stayu there again.
May 9, 2014
Rated 5 out of 5 by BT512 Pleasantly Surprised
I booked this hotel bc I wanted the SPG points but thought it was a lower end hotel. I was pleasantly surprised - it is very new, modern, very European and the food from the adjoining restaurant was healthy and delicious. I would definitely stay here again.
June 1, 2014
Rated 5 out of 5 by BigCatMEW Awesome bellman, in Kyle. Front desk was superb.
Fantastic stay. Brought bikes and the staff was very helpful w/ storage, etc. Great experience, will return!!
June 25, 2014
Rated 5 out of 5 by Wilg4 Pleasantly Surprised
I had read about Loft style hotels but really didn't know what to expect. I was pleasantly surprised by what I found. Great "cool" factor, wonderful staff, exceptional room and a really comfortable bed.
River North neighborhood is really coming up and the value of the room rate was exceptional. Great value for the price. Would recommend this hotel without exception.
February 5, 2014
Rated 5 out of 5 by tmhnapa Amazing restaurant and coffee bar!
Amazing restaurant and coffee bar!
June 30, 2014
Rated 5 out of 5 by hailstorm Great Hotel
Very modern feel, all the amenities I could ask for, fantastic staff. I was lucky enough to have a street view- as a first time visitor to Chicago, it was great! Also, relatively close to some great Chicago oriented attractions (Millennium Park). Would definitely recommend them to anyone visiting the windy city!
May 5, 2014
Rated 3 out of 5 by harold1958 first visit
nice hotel great location
found person checking me in a little rude but I did not let that ruin my experience
maybe she had a bad day
June 16, 2014
Rated 5 out of 5 by Prettytoes Better than I imagined!
Great bar scene right in the lobby! Rooms were very nice; great use of the space! Staff was very accommodating. Loved that this was the first hotel I stayed at ever that did not charge for the bottles of water that they place in each room. We were on the 14th floor and the views were awesome. I will definitely be staying there again!
February 24, 2014
Rated 5 out of 5 by SeanPDX Thoughtful management
Want to pass along my gratitude to Trisha, Oscar and the whole guest services team. Unable to travel to Chicago due to the crazy amount of snow today (6 inches in 4 hours), I wanted to pass along my thanks and will make sure my friends know to stay at the Aloft City Center because of the awesome people that make this Aloft top notch!
February 17, 2014
Rated 4 out of 5 by Rubylouise That bed was great!
Very comfortable bed. Lots of storage. Nice shower, clean, room darkening shades that actually work. I asked for a high floor so street noise was not an issue.
June 7, 2014
Rated 5 out of 5 by CKH2013 Ms.
We stayed at aloft City Center in Chicago for 2 nights. The location was great, right downtown but a bit more affordable than the hotels right on Michigan Ave. Our room was very clean, the bed very comfortable and we slept well. We also liked the grab and go breakfast, very quick and convenient. We would definitely stay here again.
October 20, 2013
Rated 5 out of 5 by BillatWork Workiong in Chicago
Conveniently located just north of loop and near Michigan Avenue. I inadvertently left valuables in my room at checkout, They were waiting for me at the front deck several hours later when I returned looking for them. Great service from housekeeping/security/front desk.
April 28, 2014
Rated 3 out of 5 by CuzMike Has Limitations
This location has its limitations. The room was very nice, maybe a littlle small. The staff was exceptionally friendly and helpful. But, cell phone receoption in the room was poor and wi-fi hit and miss. Additionally, self-parking was two blocks from the hotel and valet parking was difficult with only curb space to work with.
July 29, 2013
Rated 4 out of 5 by Virgie SPG GOLD BENEFIT
Being a gold SPG member I look forward staying in a hotel that breakfast was included on my stay and have Happy hours . Unfortunately this facility does not offer these benefits. But beside that overall it was a good hotel to stay.
May 13, 2014
Rated 5 out of 5 by Htx17 Fantastic Location
Aloft was a great hotel experience. The location was perfect for enjoying Chicago and being able to walk during the day for shopping and in the evening for restaurants and nightlife. The staff were awesome and extremely customer service oriented. This is my first choice for where to stay when visiting Chicago!
September 9, 2013
Rated 3 out of 5 by Green14 Noisey
The hotel was right in downtown, good location. Loved the room layout where the bed looks out onto the city. Fun overall style.
The walls & windows are thin, I could hear conversations/people in the adjacent rooms & hallways as well as every noise outside. Didnt get much sleep.
March 31, 2014
Rated 4 out of 5 by BG0742 New Hip Hotel
The ALOFT Chicago just opened a few months ago. It is very nice. Very comfortable bed in a stylish room where the window actually opens for fresh air.
The staff was very professional and greeted me every time I entered the building.
Beatrix the hotel bar is very good with good food and great crowd.
August 16, 2013