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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.4 out of 5 by 283 reviewers.
Rated 5 out of 5 by wonderful This hotel is conveniently located right in the center of everything. The staff was very friendly and helpful, the room was very comfortable, clean, and modern. Free water, tea and coffee, ice machines on each floor, usb phone charger on the desk, It is attached to a very delicious restaurant called Beatrix you must make a reservation. September 13, 2016
Rated 4 out of 5 by Brent at Front Desk started things right SPG Platinum, but first time at this hotel. Walking in it has a nice vibe, and Brent at the front desk made me feel right at home. Great first impression! Room is nice and Modern. Restaurant was quite nice too with indoor and outdoor seating. August 25, 2016
Rated 4 out of 5 by nice design. The hotel is well designed. Very clean spaces and easy to navigate. I would stay again at this location. August 19, 2016
Rated 5 out of 5 by Great stay! This is a good choice for a Chicago stay. It is in a central location, has great service, inexpensive rooms and great rooms. We are glad we stayed here. Check-in was a breeze (however we did SPG keyless and there were problems as it wasnt working and wasnt resolved during the duration of our stay). Both Andres and Brenda were helpful during check-in. .. . first Andres who checked us in initially and then Brenda who helped us move from first room as it was too close to elevator. She personally came up and gave us the keys promptly and was wonderful. We moved to room 1817 from room 1807 and liked the room 1817. Room is standard Aloft room with weird closet layout but we knew what to expect. Amenities: Beatrix is a hot commodity and wish we would have been told to make reservations as there was a 45 min wait for Sat brunch at 10 am! Pros: nice central location with friendly staff, restaurant is great! Staff amazing (Brenda was awesome!) Cons: Had issues with SPG keyless entry which were never resolved and I was on phone with SPG concierge who contacted the hotel for 50 minutes as my YOUR24 request was canceled when I attempted to activate my SPG keyless entry. Didnt get any bonus points or comp drinks for this unprompted. .. I had to ask for them Wasnt informed to make reservations at restaurant Beatrix when we checked in as it was hopping and busy! TIP: Make reservations for Beatrix brunch! July 21, 2016
Rated 3 out of 5 by Excellent location We were in Chicago to attend our nephew's wedding which was at Maggiano's right across the street. City center location is wonderful for walking to the riverwalk and Michigan Avenue areas. Many great restaurants and bars nearby. Our room on the 9th floor was small, but clean. It had a king sized bed which was very comfortable. We needed more hangers and there wasn't really a closet, just some open shelves and hanging bar in the bathroom area. There was no comfortable sitting area in the room. It did have a refrigerator and bottled water which was nice. Staff was quick to respond to requests. July 12, 2016
Rated 4 out of 5 by Great location Hotel is located in the heart of the city! Great place to stay and walk to Michigan Ave or many restaurants Staff is friendly and rooms are clean. They have a great bar / restaurant in lobby. Hotel is hip, it's upbeat and chilled. Cool place...I will be back soon! May 28, 2016
Rated 5 out of 5 by Very comfortable stay This is what I expected ! Great service all around ! May 23, 2016
Rated 5 out of 5 by Above & Beyond Staff was amazing & room was top notch! April 20, 2016
  • 2016-09-23 T12:40:35.629-05:00
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