Rated 5 out of 5 by StarwoodStayer Consistently fantastic service
I stay at this property on a fairly regular basis and have had consistently spectacular service from the front desk staff and the rest of the team. They seem to really value their customers and go out of their way to make sure each stay goes flawlessly.
April 20, 2015
Rated 4 out of 5 by DeniseATX Exceeds Expectations
This was my second time staying at the Aloft Chicago City Center and I think this is now my go to hotel in Chicago. Personally, I like the Aloft style, but what I really love about the Chicago location in particular is the restaurant Beatrix. It's nice to be able to run down and grab a coffee in the morning or order room service. I also love that the hotel is located near a plethora of restaurants. The rooms are fine, nothing fancy, but I'm not really looking for fancy when I travel for work.
I'll definitely stay here again.
April 9, 2015
Rated 1 out of 5 by SPGplatinumK12 Unsatisfactory
Cons: Extremely thin wall (there were numerous times when I thought someone was trying to open my hotel door, noise from the hallway, from the other rooms across and next), Hair under the pillows upon check-in (one long and short, can you imagine? this was my first time happening this from SPG properties), Very limited bathroom amenities (Bliss products they use are not what I'm used to from W hotel - this one was runny lotion, shampoo and conditioner mixed dispenser attached on the wall, shower gel completely different from the original bliss product)
Complete disappointment! I will not stay here again when I visit Chicago.
April 3, 2015
Rated 5 out of 5 by nurse2008a Great Hotel.
This is a great place to stay, ver friendly staff, clean rooms, awesome all around. I really appreciated that the valet person put our GPS in our glove box so it wouldn't be out in the open to temp someone to break into our vehicle. Cannot say enough good things about this hotel.
Thanks again for the pleasant stay.
March 30, 2015
Rated 5 out of 5 by Chase17 Such a fun place to stay!
Hotel and rooms were very clean. I absolutely loved all of the unique design elements and the guest services staff was very knowledgable and friendly. Tara checked us in and worked efficiently and answered any questions we had quickly and professionally. I work in guest services myself and was delighted with my stay at Aloft. The only critique I have is that valet was rather unresponsive, as we had to approach the front desk with out luggage to get an attendant while our car sat in the valet unloading area. Would definitely stay again!
March 19, 2015
Rated 5 out of 5 by DanOttawa Super location
This hotel is well located and walking distance to main attractions, restaurants, & client offices.
Rooms are very comfortable, staff are prompt both at front desk and at the restaurant, lounge & bar.
Highly recommend & will return on next CHI business trip.
March 14, 2015
Rated 4 out of 5 by MitchyG Excellent Downtown Hotel
Great location, rooms are more than adequate given proximity to downtown. Great staff. Parking via valet.
March 12, 2015
Rated 5 out of 5 by StoopsHall Great Location
Love the location, decor and proximity to Michigan Avenue and other area attractions! Will be staying here again.
March 4, 2015