Rated 5 out of 5 by 2romantics Not JUST location, best Service
My husband and I had the wonderful experience of staying at the Aloft Downtown Asheville, and the entire stay was impeccable! The staff was amazing, the food was exceptional and the rooms were clean, comfortable and luxurious. I can't say that we could have wanted anything more than what we received at this wonderful hotel. (not to mention the great location that is in central downtown Asheville).
I would personally like to say that the water jug in the room for cold drinking water is an exceptional idea. It is wonderful-tasting water and it is an environmental friendly concept. I say "thumbs-up" Aloft Downtown Asheville....and I look forward to coming bact to see you really soon!
March 10, 2014
Rated 1 out of 5 by jason32 Noisy hotel
Our room was located on the 3rd floor directly above the bar area that had live music each night. We were not made aware of this fact at check-in. It would have been nice to have been given the option of a room further away from the bar area. The room was not insulated for sound and as a result we were able to hear the music and conversation in the bar area below. I called the front desk at 10pm to ask when the music would end and was told apathetically "the music ends around midnight". There was no offer to resolve the situation nor was there an apology offered. We come to Asheville frequently to get away and relax and were highly disappointed with our stay at Aloft. Not everyone who stays at your hotel is there for a party atmosphere.
March 8, 2014
Rated 5 out of 5 by Steve83 great property
Hotel is newer and in a great downtown location. Parking garage is underneath the hotel and costs $5/day. You can get in and out via room key card. Most restaurants and bars withing walking distance. Staff is outstanding and food at xyz bar was enjoyable. if youre choosing between this property and the four points then stay here. No comparison. Only complaint is that there was no bottled water in the room. They give you a (clean?) carafe to fill from a fountain in the hall. Hotel should move away from this and stick to bottled water.
February 5, 2014
Rated 5 out of 5 by Bru107 Great All Around
Awesome hotel to experience the urban scene in Asheville.
March 7, 2014
Rated 5 out of 5 by Jackie8401 Location, location, location
Beautiful hotel, great staff, great location, loved our stay here and we will return. Being dog friendly was the bonus.
February 11, 2014
Rated 5 out of 5 by aob2 perfect location
great restaurants & brewpubs are all walkable from this location. It was so nice to do daytrips & be able to park our car for the evening so we could explore asheville. to the fullest.
March 2, 2014
Rated 5 out of 5 by SaraV Great Rooms
My Friends and I had a great time at the ALoft Hotel in downtown Asheville. The rooms were uniquely decorated and comfortable. I would recommend the Hotel and can't wait to enjoy the pool in the summertime.
February 28, 2014
Rated 3 out of 5 by bamasatana Great Location, rude/overwhelmed staff
We arrived the Monday after Valentines Day to a very frustrated staff who were very short with us. The hotel was great but we dealt with two people who weren't very friendly.
We were told we had to wait for a room to be cleaned due to the Valentines Day rush. It was 6:30 at night so I was a little confused as to why the rooms weren't ready. We were told to wait at the bar where we waited for at least an hour or more. Finally I asked another staff member if the room was ready yet and she said yes, it had been. However, no one came and told us.
Just seemed a little unorganized and overly stressed.
February 19, 2014