Aloft Asheville Downtown

  • 51 Biltmore Avenue
  • Asheville,
  • Caroline du Nord
  • 28801
  • États-Unis
  • Carte

Chambres et tarifs


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Rated 4.3 out of 5 by 324 reviewers.
Rated 2 out of 5 by Below Expectations Your first entry to a hotel frequently sets the tone for your visit.At Aloft, there is no bellman to greet you, no way to find out where to park! We double parked and entered the hotel . The entry lobby desk is unattended,you need to go the 2 floor to check in and ask where to park. Parking is very complicated and no one there to explain it to the guests upon arrival.I understand that each hotel can not have valet parking but at least have check in on the main entry. My room smelled like someone who had not showered frequently had stayed there before. The staff was great, very cheerful, plus a convenient downtown location.I am a "full service" traveler and didnt like the small, minimalist rooms. July 4, 2014
Rated 5 out of 5 by This hotel has a great location Well located in the center of town with parking. Very comfortable rooms and beds. July 7, 2014
Rated 2 out of 5 by Great downtown location Our room had an odor as if it had not been properly cleaned. We were very disappointed as our prior stay at this property was very good. We felt the rate charged was high for the accommodations we received. July 6, 2014
Rated 5 out of 5 by Once again, everything was correct As I've written before, the Asheville Aloft is the best in the chain, hands down. Well done all the way around for the 4th of July weekend. July 6, 2014
Rated 3 out of 5 by Mix of great and awful Upon checking in our experience was great, the front desk staff was super polite and the location was fantastic. The noise from outside is very loud but expected as it was the 4th. The huge low was the restaurant staff and food. The bartender was ... mildly courteous, but lacked basic common courtesy and his displeasure in thinking our kids were going to eat at the bar was obvious. After ordering a lot of food to go and tipping 20% for basically a food transaction, he then ignored me. ALmost an hour later I had to ask how long my food would take (to another bartender) and he replied "oh yeah, it's in the brown bag in the back". So I waited, sitting in the lunge/bar area, alone, hard to miss where not one single staff person checked on me. I moved twice, and still no one said a word. What did they think I was doing??? So I went back up to the bar near the wait staff station, in the way, and stood another ten minutes as staff annoyingly walked around me. An hour after ordering my food, I took it upstairs where the kids now had to watch the fireworks from the room instead of outside for the full experience. The food was cold and missing part. Please teach you restaurant / bar staff that no matter how busy it gets, a smile , a nod, any hint of common courtesy can go a long way. And yes, I have industry experience. July 6, 2014
Rated 5 out of 5 by Surprisingly comfortable At first I wasn't sure, the room was a little smaller than most and the decor took some getting use to. However, the room grows on you and the efficiency of space usage was great. By the end of the stay I actually liked the room. And, the bed slept great! One of the best nights sleep I've had in a long time. July 4, 2014
Rated 5 out of 5 by An Exceptional Experience My son had just spent several weeks hiking, and I wanted to give him a treat on his first night off the trail. Your hotel was perfect; the facilities were lovely, the staff smart and friendly, and there were many small touches that are memorable (like bags of ice and a super bathroom). Thank you for making me look good and rewarding my son's extended visit with nature. We will be back! July 3, 2014
Rated 5 out of 5 by can't beat the location and atmosphere Aloft is right in the middle of all that's happening in Asheville. We had a great weekend with friendly staff and nice pool and outdoor space. Even enjoyed the DJ and outdoor bar scene. July 4, 2014
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