Aloft Asheville Downtown

  • 51 Biltmore Avenue
  • Asheville,
  • Carolina do Norte
  • 28801
  • Estados Unidos
  • Mapa

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Rated 4.3 out of 5 by 364 reviewers.
Rated 2 out of 5 by Housekeeping subpar, barking dog next door Duvet covers on both beds were dirty (looked like chocolate chips smeared into them). Dogs everywhere...may be trendy but for a business traveler, I don't want my clothes smelling like pets or the barking dog next door wking me up everytime someone walks down the hall. Returned to my room the second day, beds were made but no sweeping and there were still klenex/wrappers on my nightstand that had not been cleaned up. Floorplan not ideal..long narrow sleeping area separated by long narrow bathing area. Can watch from desk (only while in bed). No chairs to sit in except uncomfortable desk chair. August 25, 2014
Rated 4 out of 5 by Probably the best Aloft If you stay at an Aloft be prepared for an "Aloft style" room (small). The layout of the lobby and bar and outside areas (including open air pool) were excellent and exceeded my expectations. The 2nd floor veranda that extends the length of the building is great to relax at the end of a day. All the staff were very professional and experts at their jobs. Overall a great experience at this hotel. August 24, 2014
Rated 5 out of 5 by Lovely place to stay Such a treat to stay in this lovely hotel in the heart of downtown Asheville. Top-notch accommodations and friendly staff...will definitely return! August 23, 2014
Rated 4 out of 5 by Love to walk Great location for walking downtown. August 19, 2014
Rated 3 out of 5 by Asheville Aloft The hotel is centrally located and exactly like all Aloft hotels, urban edgy. The housekeeping staff, however, was not up to par. The second day the staff left no new coffee supplies, toiletries or wash cloths. The third day the room was not made up by our return at 4pm . We called for new towels and let it go at that. The desk comped our parking fees for the inconvenience which made me wonder what else they would have done. Someone needs to supervise the housekeeping staff more closely. August 15, 2014
Rated 3 out of 5 by Great location, facilities need work Best location in downtown Asheville. Customer-facing staff is friendly and service level was quite good. The hotel is extremely pet-friendly, and the staff went out of their way to make our dog comfortable. The rooms are quite small, but you shouldn't be spending much time in your room while in Asheville. It could have been cleaner, and the carpets in the hallways were in poor condition and dirty. Housekeeping was friendly, but not particularly effective. As a result, it is hard to give this hotel a strong recommendation. Were it not for the extraordinarily convenient location and pet-friendliness, we wouldn't recommend it at all. August 4, 2014
Rated 5 out of 5 by Great location This was our first Aloft stay and we really enjoyed the two nights. Desk staff were friendly and knew the local area. Great use of outdoor space. There's a long outdoor porch off the 2nd floor with the bar/lobby opening onto this area. We enjoyed beautiful weather and ate breakfast outside one morning and had drinks out one evening. Very nice restaurants in the building and immediate vicinity. We had a very friendly chat with the GM and other staff at a manager's reception. Genuinely nice people! Very solid choice for those wanting to visit downtown and enjoy the shops and food. July 18, 2014
Rated 5 out of 5 by Great Hotel Hotel was great, location was perfect - there is not a better place to stay in downtown Asheville August 13, 2014
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