Rated 3.3 out of 5 by 70
Rated 1 out of 5 by Ash2477 Unexpected levels of delivery
It was very surprising to find the room not cleaned after the first night. When it was brought to the notice of the staff they mentioned that room was in "Do not disturb" mode for the entire day and hence it was not cleaned. No effort was made by the staff to rectify the problem or to be apologetic about the state of affairs.
It was very shocking to see such levels of customer service from a Starwood property. Overall a very pathetic experience.
July 15, 2015
Rated 5 out of 5 by rutharu GOOD QUALITY
IN MY FIRST VISIT IN INDIA I HAD A VERY GOOD HOTEL WITH GOOD QUALITY, FRIENDLY STAFF, GOOD AND TASTE FOOD AND FINALLY HAD A GOOD SLEEP..
July 6, 2015
Rated 5 out of 5 by nithinprakash Aloft listens to your feedback
Aloft coimbatore listen to your feedback and act on it. The last time I visited, the staff were not trained to recognize spg benefits, the HDMI ports where not connect to the TV. This time the staff instantly recognized the SPG benefits and all the ports were connected properly. The staff's response was quick. I would say aloft coimbatore is learning quickly and is set to become a leading hotel in the region.
June 6, 2015
Rated 3 out of 5 by Rohitt Food needs improvement
Just need to work on the food.
April 27, 2015
Rated 4 out of 5 by nithinprakash An excellent place to stay.
Excellent place to relax. The staff are very polite but need more training. The staff where unable to recognize SPG benefits. The some rooms don't have HDMI cables installed and they have only one stand by cable. Overall my experience was very good and with training I am sure they will be upto expected Starwood mark.
April 6, 2015
Rated 4 out of 5 by GoodToStay89 Very good experience
* Very nicely maintained room. Clean , gives good sleep.
* Thanks for staff's kind attitude.
Following small things could be provided in room:
* Scissors could be provided in every room. Its tough to cut open tea and other sachets.
* Small bulb that burns all time could be included near plug. very difficult to spot plug in case of main being switched off (which happens often when the auto-switch on when card is kept does not work)
* Some washing liquid to wash tea cups. Tea cups are often seen wtih tough stains(sometimes even as we visit the room) and there's nothing to clean them.
March 23, 2015
Rated 5 out of 5 by ksudhakar85 This hotel has great features
This hotel has great features
March 19, 2015
Rated 3 out of 5 by GOODBYE1516 This hotel does not stand for 4 star
Cleanliness needs improvement. Bathing place and specifically hot & cold water mixing is not at all perfect.
Power failure and switching to generator should be automatic.
You could keep fresh boiled milk in the instead of milk powder.
February 24, 2015