Rated 5 out of 5 by Blossom Aloft, Chapel Hill
I was pleasantly surprised upon entering my Aloft room at Chapel Hill, SC. I don't know what I expected, but I liked the modern décor. The bed was very comfortable and even the pillows were flatter than other hotels we had recently visited who used pillow cases tooooo small for the pillows! The only thing we wished was for another chair and another source of light. The one on the sdsk interfered with watching TV and the overhead one wasn't bright enough as it lights the bath area and the bed area. Staff was very cordial, answered all questions and knew the answers to the information we asked for. We will use Aloft again in our travels.
May 15, 2013
Rated 5 out of 5 by FrankB Friendly customer service, great hotel
Nothing but good things to say about my stay. Love Alofts.
May 13, 2013
Rated 5 out of 5 by Sedrano UNC Chapel Hill Graduation Weekend
Exceptional stay. Desk help and service was superb. Hotel went out of their way to make this a special weekend.
May 13, 2013
Rated 5 out of 5 by Djq2013 Amazing!
The staff, the room, the lobby were amazing! The best bed I've ever slept in a hotel. I wish there were more of the properties!
May 11, 2013
Rated 2 out of 5 by Lana13 Definitely not for everyone!
Clean and friendly and helpful staff but let down by details like catering: food and setting are no better than airport or road-side cafe style. Also, the deco style (cheap and cheerful) is not for everyone, and the same goes for the rather loud muzak piped throughout the hotel. My room was a little chilly and I couldn't control the air conditioning. The pool is laughably small but the gym is fine. In all not good value for money.
May 6, 2013
Rated 1 out of 5 by Unsatisfied10000000000000 Everything's fine if you don't ask questions
On my wedding weekend, was charged twice for same room; had to pay a third time for another room.
Here, the customer is not in the right; the manager is most insistent that he's right.
He was unapologetic, rude (He told me I needed to learn how to listen!), and unwilling to work with us to resolve this.
Don't waste your money or the manager's time!!! They're jerks!
April 30, 2013
Rated 5 out of 5 by Tracy staff Very friendly
The front desk staff was awesome very friendly and remembered my name when i walked by the next day !
April 29, 2013
Rated 5 out of 5 by jrduku beds
clean rooms, spacious, great staff, great location near the highway and stores
April 22, 2013