Rated 5 out of 5 by Billario Great hotel
Great hotel - amenities, staff, location. There is a pool, gym and a bar :) Rooms have refrigerators which I think it's great. Staff is very friendly - Michael, Luster (sp?) and another young gentleman that was there in the evening. Great hotel for business as well as leisure.
May 18, 2015
Rated 4 out of 5 by dfdub0txn Helpful Hotel
The hotel was a well-appointed Aloft with an outstanding team of employee hosts who helped me through things like my late night arrival and other nuances of my trip. The beds were very comfortable.
May 13, 2015
Rated 5 out of 5 by GigiandSav Luv Luv Luv did I say LUV!
Luv the Hotel from Decor to Friendly Staff. I luv the flow of the room and lobby. Gym had nice equipment. Breakfast was quick and Tasty. Very clean.
April 13, 2015
Rated 5 out of 5 by Otown64 Another great stay
I returned to your hotel after a previous enjoyable stay. The staff was on point. Very amenable and pleasant. I will say your stand out is Amelia. Hands down a gem. She remembered me from my previous stay which made me feel all the more welcome.
The ladies on the next days shift were just great. I will definitely be back!
April 6, 2015
Rated 1 out of 5 by dubc88 Terrible Nights sleep
Room was clean, Bar and food were average. There was an excessive amount of load and rude drunk guests and visitors. No way to sleep on the 1st Floor. Repeatedly reached out to staff and no avail. I have stayed here many times and feel this will be the last time. .
April 6, 2015
Rated 4 out of 5 by Demetria23 Love this hotel/minor issues
The hotel and the staff was excellent, I was on a business trip and my room was downstairs next to the WXYZ Lounge and it was kind of loud and I did not know that they allowed pets so I had some allergy issues the first night the dog was in the lobby every night with the owner ( was a well behaved dog) it just barked a lot in the morning (maybe he was ready for his walk) But the staff was very attentive and I would definitely be back. But I will ask for a different room.
March 30, 2015
Rated 4 out of 5 by vegasgirl location close to i95
We were passing thru just needed somewhere pet friendly to stay and wanted to use points. This hotel was very nice and well worth the 5 mile detour off of i295. Check-in was quick. It was a little noisy because we were on the lower level next to a back door and parking lot with people clicking their car locks all night. In room coffee was good with real creamer. In nice office park location.
March 9, 2015
Rated 5 out of 5 by Nib1992 Excellent Staff = Excellent Stay
The minute we walked in, we were greeted warmly by Katie and Michael at the front desk. They were absolutely wonderful! You could tell they really cared about every guest that walked into the hotel. Katie even left me some vitamin water & snacks in the room with a note to welcome me to the hotel. These two individuals truly represent everything a starwood hotel should be.
The overall room was wonderful, spacious, and modern. It was super clean and comfortable. I WILL be staying at this hotel again when I return to Jacksonville. I highly recommend it to anyone traveling in that area.
January 25, 2015