Aloft Jacksonville Tapestry Park

  • 4812 Deer Lake Drive West
  • Jacksonville,
  • Florida
  • 32246
  • Stati Uniti
  • Mappa

Camere e tariffe

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Queste informazioni ci consentiranno di individuare le camere più appropriate per il vostro soggiorno, nonché di organizzare al meglio il vostro arrivo.

Fare riferimento ai termini e dettagli della camera per informazioni sui costi per letti a scomparsa e/o ospiti aggiuntivi.

Age Requirement Policy

Kids are always welcome—as long as there are adults around too! At least one occupant of each Aloft room must be 21 years or older. Be sure to bring ID in case we need to confirm.

Rated 4.1 out of 5 by 152 reviewers.
Rated 2 out of 5 by Disappointing stay This was my first ever Aloft stay. Normally I stay elsewhere when in Jax.... but couldn't resist given the Aloft brand a try. My stay left much to be desired. Some PROs: - Nice, comfy beds with good linens, fitted sheets (none of that using flat sheets on the bottom junk), and a nice, clean simple down comforter - Great walk in showers -- shower head itself could be better, though - Bliss toiletries -- EXCELLENT TOUCH - Mini fridge - Decent-ish rate - Decent enough outdoor pool - nice lounge chairs, but pool is small CONs..and there are quite a few: - AC in the room never cooled the place down...and the way the unit is positioned under a table it diverted the air toward the bathroom -- TERRIBLE design - Fairly inept service--- I understand it's a new property, but each time you asked a question it seemed that no one knew what was going on - Rarely was there anyone at the front desk when I needed something - FIxtures in the room (toilet paper holder, towel rack) fell off the wall when I was there -- indicated really poor quality construction - The bar seemed to close early EVERY NIGHT - For you platinum folks reading this -- this property def doesn't cater to the frequent traveler with those perks we've come to love and expect. - WiFi free but messed up - had to call tech line twice. OH YEAH -- and fire alarm went off at 4am -- stayed on for 30 minutes - no explanation or apology from hotel. March 5, 2012
Rated 5 out of 5 by Outstanding Customer Service Your staff provided outstanding customer service from the moment I checked in until the time I checked out. One particular employee, at your Jacksonvile, FL location was AMAZING!!! My flight home was canceled and and I had to extend my stay for an addtional day, she ensured that I was able to keep my exsisting room, provided me with information on nearby attractions and also made sure to arrange for transportation to the airport. She went over and beyond my expectations. September 29, 2014
Rated 2 out of 5 by The staff needs hospitality training I rarely ever write a review, but since Starwood sent it, I will write it. This hotel is consistent in lacking courtesy, hospitality, and knowledge. The check in staff may benefit from training on how to handle guest’s needs, especially by not placing frequent travelers on the first floor. That is hospitality 101. They always direct me to the website to see if I am receiving points, and claim that they cannot allocate my points toward my airline. There has not been a check in attendant that knew what they were doing. Although I do not frequent the lobby / bar, my first experience was disappointing. The bartender was clueless in how to pour a simple drink, and said, “I think this is one and a half ounces. Yeah, it is! I’ve been doing this for 7 years.” This hotel is run in a very casual way to match the lofty atmosphere. My impression is that if you want something; please don’t bother the front desk when you can get it yourself. I would encourage this hotel to consider training, training, and some more training!!!! December 5, 2011
Rated 4 out of 5 by European Flair We enjoyed our stay at the aLoft, although we would like to see a more "cozy" feel in the rooms with a comfortable chair/s. The lighting situation was a bit confusing, but we finally got it. The room was clean and spacious and met the need for the moment. November 3, 2014
Rated 1 out of 5 by Never again at an Aloft Although I'm Platinum, I was told I couldn't receive a breakfast voucher, because of the room rate I paid. When I insisterd, it was given to me. The next day the manager told me that Aloft was not upscale like the rest of the SPG hotels, they don't give perks to Platinum guests, and the clerk shouldn't have given me the voucher. Because she did, and I used the voucher, she'd see that I don't get my usual 250 points. When I told her that was the last time I'd ever stay at an Aloft, she said that was fine. February 27, 2012
Rated 2 out of 5 by Air conditioner is ridiculously loud I didn't sleep any the night I stayed. Everytime the air conditioner kicked on, I was wide awake due to the noise. Also, the treadmills did not function as promised. One of the treadmills computer system would not respond. Neither treadmill's TV worked at all. October 30, 2014
Rated 4 out of 5 by Great stay The overall design and furnishings are very nice. However, there are just a couple things that could have been better in the room. On the far side of the bed there is a wide open space, would have been nice to have a small arm chair, somewhere else to sit in the room. There should also be somewhere close to the sink to hang a hand towel (they were around the corner near the toilet). We ended up using the hook under the sink where the hair dryer was hanging. Also, I liked the shelving and space around the closet area. For the most part very convenient and useful. However, if the coffee pot is going to be on the lower shelf, it would have been nice to have a small light under there. With the lighting in the bathroom area, it made it difficult to see the directions on top of the coffee maker. Speaking of the lighting, there should be a separate switch for near the toilet, so you don't have to turn on the 2 big lights all together. This is the 2nd time we've stayed at an Aloft property (the 1st was overseas) and they were nearly identical. Nice to know what you're walking in to and what you can expect. October 28, 2014
Rated 4 out of 5 by Nice hotel / great location I was in business meetings in the Jacksonville Deer Park area. The hotel location and surrounding restaurants and entertainment was ideal. October 26, 2014
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