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Rated 3.3 out of 5 by 25 reviewers.
Rated 5 out of 5 by Hotel Location is good Location is good, near to the CBD. November 24, 2014
Rated 3 out of 5 by Not up to the Starwood standard Some staff are nice but some are unfriendly. I booked a non smoking room and was put into a smoking room (with very strong smell). Overall not up to the Starwood standard (I had good experience with the Aloft chain when I travelled in the US so I tried this one - very disappointing). May 12, 2014
Rated 4 out of 5 by A lively new hotel A very neat hotel located in the new CBD. The new district was being constructed when we were there. Therefore, you don’t see a lot of people around. It was especially convenient if you are catching a train from the Zhengzhou East Station. (It was the reason we stayed there for the night) The room was pretty standard, not too big but very comfortable. The bed was extremely big which was really satisfactory. I’m sure this hotel will be a popular choice for accommodation when the new district finish its construction. Especially suitable for young people. January 29, 2014
Rated 1 out of 5 by Incompetent Staff but close to Train Station Horrible experience at this SPG property. Other than proximity to the Zhengzhou East High Speed rail station, it lacks any redeeming qualities. I only stayed 1 night, and had 3 bad experiences: 1) there are very few dining options around the hotel, so I brought 3 colleagues to eat at the Nook. The buffet was recommended to us by the staff, but when we got to the buffet, we found no food left. When I first mentioned this to the staff, I was encouraged to eat some lettuce. Only after repeatedly asking the staff what was going on and waiting around eating lettuce, were we told that the kitchen was understaffed and new food would not be coming out soon. We were then encouraged to order off the menu. Unfortunately, after ordering food off the menu, food similarly did not make an appearance for a long time. 2) I went to the gym in the morning, and I was the only one there. Halfway through my workout, a male staff member came in and just watched me for several minutes. It made me very uncomfortable, and was quite creepy. 3) Upon check-out, my room bill was confused with that of someone else. Namely someone of a different gender, nationality, with a different room rate and laundry bill. The incompetence of the staff of this hotel is astounding. June 9, 2013
Rated 4 out of 5 by excellent stay Hotel exceeded expectations. Room, service, and food was excellent. Breakfast buffet and Chinese restaurant were great. Only some problem with WiFi coverage on my floor...21st floor which was a bit touch and go. March 17, 2013
Rated 4 out of 5 by 非常适合短期居住 虽然整体设施不如其他SPG酒店的好,不过价格的确非常便宜,非常适合短期旅行居住。地理位置在郑州东站高铁站附近,走路10分钟可以到达,不过酒店周边没有太多的商业和餐饮。早餐很便宜样式还不错,不过做的很干净。服务生都很热情,个人感觉比上次去宁波住威斯汀的服务生服务要好很多。不足的地方就是房间内的拖鞋有异味,浴室地板有点滑,浴室下水不是很好,除此之外都还不错,比其他同类型酒店好多了。 March 5, 2016
Rated 4 out of 5 by 很满意的一次体验 雅乐轩是我加入SPG俱乐部之后入住的第一家酒店,感觉客房设施齐备、床品舒适、洗漱用品也蛮好闻,应该可以到四星。 需要改进的是,前台对SPG官方活动不是很了解,需要请示经理跟客户演示和操作。 酒吧对常见的鸡尾酒搭配不清楚(包括菜单没有的mojito和菜单上有的曼哈顿和柠檬糖),然后酒吧消费好像住店客人没打折没免服务费。 February 17, 2016
Rated 4 out of 5 by 商旅首先 第一次入住喜达屋的人雅乐轩,品牌主打时尚简约风格,比较适合出差居住,价位也比较合理,就是房间内不提供食品有些不便。酒店地理位置比较偏但是靠近高铁站,对于赶车的人来说是很方便的了,步行十分钟就能到。 January 20, 2016
  • 2016-06-27 T12:23:34.564-05:00
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