Rated 5 out of 5 by Amy64 Great style and decor
Hotel is very retro and cool place to stay. It is very nice and close to the local Bricktown. You are close to shops, nightlife and restaurants. You can rent bicycles across the street. Lots of fun!
July 14, 2014
Rated 5 out of 5 by notnac42 Excellent Hotel
I stay in the Sheraton family of hotels about 3 or 4 months out of the year. I wanted to take time to recognize Blake Walker the Assistant General Manager. Upon my arrival, the front staff was great (Sara I think was her name). They recognized my Platinum Loyalty status. When I went to my room, I had a issue with a cleaning item. I called downstairs and Blake was at my door within a couple of minutes. He handled it very professionally and thanked me for bringing it to his attention. He immediately moved me down the hall to a different room on the same floor and gave me his business card. He said he was off work on Tuesday, but gave me his cell phone number to call if I had any issues. Upon my arrival on Tuesday evening after work, Sara recognized and greeted me by name at the front desk. Furthermore, once I got to my room, I was greeted with a hand written note from the staff thanking me for my stay and they included a small cheese/fruit tray with 2 bottled waters in my refrigerator. I didn't ask for it, they just did it on their own, to my suprise. Great hospitality and way to win raving fans. I tried the hotel restaurant that evening. Unbelievable food. The homeade potato chips are awesome. The food was very reasonably priced for the quality. Couldn't believe I was eating this quality of food at a hotel. Kudos to the chef. Thanks for making my stay very memorable. Blake took a bad experience and totally turned it around by doing a few small things. Keep up the good work and I will continue to tell others about your great hotel.
June 25, 2014
Rated 5 out of 5 by GirlsTrip14 Great Girls Getaway
We had a great time at Aloft Bricktown. Rooms were fantastic - modern yet very comfortable. Shower was wonderful and the bed comfy! Layout was non traditional but perfect - tv was placed nicely, desks and bench seating comfortable and attractive.
Ate lunch at the bar - great service and very reasonable prices for hotel dining. All 4 of us enjoyed what we ordered and a couple special requests were met with no problem!
Spent the afternoon poolside and enjoyed relaxing all afternoon. Made a quick stop at the rooftop bar - will be great when the hotel installs a permanent bar up there and hopefully by the pool!
Location was great for local restaurants and bars.
Will definitely stay here again
June 23, 2014
Rated 4 out of 5 by NancyDy A hotel with spirit!
I really enjoyed this hotel. Not stodgy or uppity, but with respectful and responsive staff. While I never like paying for parking, the valet people were excellent. The kitchen guy made me a sandwich after the official time. Front desk people helped with touring recommendations. I did report problems with the window shade and the main door not closing automatically which weren't handled while I was there. Otherwise all great...I loved it!
July 17, 2014
Rated 5 out of 5 by Britnthomas Great stay!
Lovely hotel, great stay! Pet friendly!
June 28, 2014
Rated 4 out of 5 by uj94rt Business Center
Very nice hotel. Staff was helpful. Only negative was the business center. Computers locked down to prevent opening or printing any attachments or documents from memory drive.
July 11, 2014
Rated 5 out of 5 by Kevin1965 Dissapointed
Valet was very quick and responsive the front desk has no sense of urgency.
I am a Platinum SPG and for the 2nd time in a few short weeks I come down in the morning and theres no coffee when I ask why I was told the Kitchen staff didn't make it in today for the 2nd time in 3 weeks I have to go back upstairs get my wallet and go to starbucks come back re valet $8 cup of coffee and 30 minutes of wasted time.
I do not like the mandatory Valet Parking .
The best looking aloft I have ever stayed at but I will not be back. They just don't have it together.
May 15, 2014
Rated 5 out of 5 by PlatinumJames SPECTACULAR ALOFT
I have stayed here twice, once when it first opened in April and again, this June. I am a travel snob and it is pretty hard to please me. The Starwood selections in this town just got a whole lot better with the introduction of the Aloft Bricktown.
The Hotel is brand spanking new compared to the others which are extremely long in the tooth. Modern, current and refreshing, this hotel is an ALOFT hybrid. Not the cookie cutter versions that are usually cranked out by this brand. The OKC developer clearly took the time to tweak and indulge on the ALOFT template and he did a spectacular job. The building sits in between a prime established area (Bricktown) and the new super hot up and coming area called the Auto District, and just east of the Downtown core. It is positioned on a hill overlooked downtown and brick town in a medium density neighborhood.
Walking is an option here for many restaurants and entertainment venues. However, I was really impressed with the in-house XYZ restaurant. They have a more expanded offering here than most Aloft hotels and the food was actually quite good. The lobby lounge is a soaring glass filled space with a bar downstairs and a secondary lounge and bar upstairs. The two bartenders (upstairs) that served me were charming and efficient and kept me entertained. New with capable, friendly and good looking staff, it seems more like a chic local club than a hotel lobby. You may not need to leave the hotel and don't forget all those SPG points you'll rack up by staying in. OKC does have many surprising good restaurants nearby though.
All the normal Aloft offering are present, again tweaked architecturally to fit this hotel's unique location. The pool, as usual, is completely useless. Seriously, I have friends with bathtubs bigger than Aloft pools. The fitness center is up on the second floor and gets the job done. There is a take n go food area off of the check in desk that is well stocked and in the morning offers a paid breakfast offering that, again, gets the job done.
When this was being built I was all excited because the top floor (six) was all giant sheets of glass. I had visions of spectacular penthouse rooms with awesome views. Sadly for me, but great for business and locals, the entire floor is a spectacular meeting space with multiple sized rooms available for events and meetings, some quite large. It was very beautiful and modern and the glass and high ceilings made the spaces fresh, light filled and a open feeling with spectacular views of the city. Very well detailed spaces with good tech and including a spectacular outdoor penthouse lounger overlooking the city. Nice enough to hold a high end wedding here actually. This floor is a great new asset for Oklahoma City. You just can't stay up there, well I take that back, I was told the Presidential Suite is a two story affair with sweeping staircase and the bedroom sits in the corner position of the monolithic glass penthouse. That is the only room that has space on penthouse level. They want a pretty penny for it, too, but I hear it is nice.
The first time here I stayed in a regular room, even though I had written ahead and asked for a corner they did not give me a platinum upgrade or even acknowledge my requests. I learned that the person who I had been communicating with no longer was there so I guess I can't be mad at them since they didn't get my message. I walked back down to complain and was greeted by a man walking down that hallway that gave a friendly hello. I said hello back and then he stopped and actually asked me if something was wrong and proceeded to help me with getting into a regular room but in a corner location.
The second time I came in June I was upgraded to one of their suites. I usually don't like to stay an Aloft hotel because they offer no upgrades to platinum members, so I use this brand as my down and dirty hotel stays. This property is a different story, however, they have suites here. Nice ones, too.
I was very impressed, they still keep the same Aloft vibe but they are definitely upgraded and my suite was huge. It had a wonderful large living room with a full window wall framing the OKC skyline. Sofas, artwork, modern chairs along with a nice four seater dinging table with a modern chandelier. The suite was a loft style suite with an open bathroom vanity area and separate room for the toilet and shower and jetted tub. The shower was a huge affair that could hold a bunch of people but it was only plumbed for one shower head and no wands or extra water features. So it was just a really big tiled room for the maid to clean every day, sort of a missed opportunity there. The tub was also massive and super deep which I loved. It was deep enough to float in and I am a big guy. The bedroom was larger than usual and had a big modern take on the bean bag chair. TV was a 40", should have been bigger but it was nice. The wall of glass in the master bedroom in this suite had a sliding section allowing me to exit the room onto a large continuous terrace that had two modern chairs and a side table. Perfect for watching the glittering skyline, thunderstorms and having my morning coffee while watching the sun's golden glow wake up the skyline. It was a very enjoyable suite and of the caliber of a high end five star hotel.
The only negative thing here would be the parking. Other reviews mention this, and if you regularly stay at ALOFT hotels I understand how this would be a negative because almost all of them have free parking. This is a high density area, however, and most of the hotels have valet PLUS some sort of self parking, but even the self is a paid situation. I don't like the $15 price tag either, but downtown parking is a paid thing here. They have technology where I can use my phone to call for my car and it was ready waiting for me when I got down. I will offer some additional criticism on the valet, they did not assist me with my luggage upon arrive or departure, they even stood there and watched me do it myself. I didn't understand what that was about at all. I would have tipped twice as much for that kind of assistance yet they just stood there and looked at me.
Overall, I loved my two stays and am thrilled that there is a clean, fresh and modern Starwood property now OKC. I will be back. The managers seem to care and realize they are in shakedown cruise mode with the newly opened hotel. I would like to encourage them to keep it up because they are doing a good job and I hope the employees pay attention and learn well because they are the key to success.
June 12, 2014