Rated 3 out of 5 by justamom2 suspitious activity
The fire alarm going off at 3:20 am ~ a staff member knocking on our door and wanting to come into our room left us bewildered and suspicious. He had been the bar tender earlier, and it felt as if we let him in, we would have been robbed. When I declined his request to enter the room, he disappeared in a flash. We called the front desk, and were brushed off by the gentleman who answered. Next time I will snap a photo of the staff member and we will let the police check into the matter.
No one else had this experience, from those we talked to.
Always be careful.
July 28, 2014
Rated 5 out of 5 by EmptyNesters Fun, funky place
Great stay! Hotel is small but modern, clean and the beds are very comfy, Fun vibe. Perfect for girls/guys weekend, bachelor/bachelorette party or couple's get away. Took my hubby for a weekend stay and we had a great time. Most of the guests were a bit younger than us and Saturday nite was definitely hoppin' but that's what was fun & unique about this hotel. OKC is very large area-wise & usually requires lots of driving so it's nice that this hotel is within walking distance of Bricktown & several other bars & restaurants. Cannot comment on the food as we did not eat at the hotel. Staff very friendly & helpful. Will definitely stay there again!
July 22, 2014
Rated 5 out of 5 by FapFapFapFapFap Great Valet Service...
Had a great valet experience... The girl with green hair was friendly & thoughtful...
everything else was good... Check in was awkward... Check out was clunky...
Receiving my car back was awkward... My car is sitting there & we were told... "He will be back with your keys" by a second valet... If you bring the car up, leave the keys... It makes sense for a guest to wait for the car but not the keys... Once again... awkward...
You're a new hotel so just letting you know that you have some things to work on...
July 28, 2014
Rated 5 out of 5 by CAS1234 staff was very helpful and made the stay enjoyable
i just want to recognize the following members of the staff which were always friendly, very helpful , and obviously enjoyed their jobs. Blake, Andrew, Todd, and Krysten. i don't know everyone elses' names but even those unnamed where very nice.
July 28, 2014
Rated 5 out of 5 by notnac42 Excellent Hotel
I stay in the Sheraton family of hotels about 3 or 4 months out of the year. I wanted to take time to recognize Blake Walker the Assistant General Manager. Upon my arrival, the front staff was great (Sara I think was her name). They recognized my Platinum Loyalty status. When I went to my room, I had a issue with a cleaning item. I called downstairs and Blake was at my door within a couple of minutes. He handled it very professionally and thanked me for bringing it to his attention. He immediately moved me down the hall to a different room on the same floor and gave me his business card. He said he was off work on Tuesday, but gave me his cell phone number to call if I had any issues. Upon my arrival on Tuesday evening after work, Sara recognized and greeted me by name at the front desk. Furthermore, once I got to my room, I was greeted with a hand written note from the staff thanking me for my stay and they included a small cheese/fruit tray with 2 bottled waters in my refrigerator. I didn't ask for it, they just did it on their own, to my suprise. Great hospitality and way to win raving fans. I tried the hotel restaurant that evening. Unbelievable food. The homeade potato chips are awesome. The food was very reasonably priced for the quality. Couldn't believe I was eating this quality of food at a hotel. Kudos to the chef. Thanks for making my stay very memorable. Blake took a bad experience and totally turned it around by doing a few small things. Keep up the good work and I will continue to tell others about your great hotel.
June 25, 2014
Rated 5 out of 5 by GirlsTrip14 Great Girls Getaway
We had a great time at Aloft Bricktown. Rooms were fantastic - modern yet very comfortable. Shower was wonderful and the bed comfy! Layout was non traditional but perfect - tv was placed nicely, desks and bench seating comfortable and attractive.
Ate lunch at the bar - great service and very reasonable prices for hotel dining. All 4 of us enjoyed what we ordered and a couple special requests were met with no problem!
Spent the afternoon poolside and enjoyed relaxing all afternoon. Made a quick stop at the rooftop bar - will be great when the hotel installs a permanent bar up there and hopefully by the pool!
Location was great for local restaurants and bars.
Will definitely stay here again
June 23, 2014
Rated 4 out of 5 by Frazzeled Extended stay critique
Staff and food are great. However, for extended stays, there are no drawers to unload to, need to literally live out of suitcase.
July 26, 2014
Rated 5 out of 5 by Amy64 Great style and decor
Hotel is very retro and cool place to stay. It is very nice and close to the local Bricktown. You are close to shops, nightlife and restaurants. You can rent bicycles across the street. Lots of fun!
July 14, 2014