Rated 5 out of 5 by DrewP Standard Aloft (A Good Thing)
This is a typical Aloft in all the good ways, trendy style etc. SNA cleared a few days out and the suite was actually roomy. I wasn't certain what to expect as so few Alofts have suites.
I did have a small issue during my stay, but the GM Mr. Humberto was very attentive and more than made up for it. In all, I would recommend the hotel.
December 19, 2014
Rated 4 out of 5 by Schnutzle23 Like an upscale youth hostel
Getting to this hotel was extremely difficult. There was construction going on their entire area, making it a maze for customers to find the parking. We actually had to drive around for 30 minutes just searching for a way to get close to the hotel. We were lucky to find free parking across the street.
Upon entering the hotel we checked in at the front desk, who were very attentive yet calm. I came during a time where there seemed to be low occupancy and asked if any upgrade where available and was INSTANTLY upgraded to a king balcony room! So awesome!! It really pays to stay with Starwood Hotels, they really do what they can to keep their customer retention by keeping guests happy. Details like this make me want to return! Will probably be here next month! I loved my visit so much!
The live music and upbeat colors made it feel like an upscale youth hostel, which is clearlt marketed to a younger crowd.
The room was reallt beautiful, with crisp sheets (I always check the mattress and sheets before sleeping in the room), and had Bliss products for lotion, shower gel, and shampoo. I would actually go out of my way for these products, they were just that good.
November 27, 2014
Rated 5 out of 5 by MGNJ Jewel in the "Rough"
Rough meaning lots of new development around, will be the perfect location when complete. That being said, barely heard the bustle outside. The space is hip and well appointed, the staff friendly and efficient, and the amenities abound.
November 19, 2014
Rated 5 out of 5 by Bex49 Always a great experience at Aloft!
Another wonderful visit with the Aloft chain of hotels! The Aloft Miami Brickell can't be beat for location, style, comfort, and, most importantly, customer service! Everyone without exception was friendly, helpful, and always on task to ensure a great guest experience. Due to some construction in the immediate area, we had a challenge getting onto the block with the hotel, but that obstacle was quickly addressed with one call to their front desk! They talked us in, staying on the phone with us as we followed their step-by-step instructions in maneuvering the barricades. From start to finish, a wonderful visit!
November 18, 2014
Rated 3 out of 5 by MJG1 Hotel is Ok
Hotel is Ok... Frank at the front desk is the Greatest!
September 29, 2014
Rated 4 out of 5 by HVCalgary For the price is OK
The room was nice and clean. The price is appropiate and the location is very good. The staff is terrible, I called to let them know I was arriving later but I wanted my room secured, and not only they cancelled my reservation and gave my room away. They charged me for all the nights. TERRIBLE customer service, the manager was not good at resolving the issue. So as long as you don't have problems, the facility is ok, but good luck if you encounter any issues.
December 9, 2014
Rated 5 out of 5 by cmpleo Arlyene and Denise are Queens
I was so glad that I got an invitation to the Aloft 100 hotels and I changed my reservation from the Thursday night to the Wednesday just to be there. It was great with Arlyene and Shawnie as the hosts and Denise dishing it out from behind the bar, a great time was had for all. Don't miss the next Wednesday night they are sneaky good...
November 24, 2014
Rated 4 out of 5 by char5 No complaints
Had a nice stay a night before leaving on a cruise. Rooms were comfortable and staff very friendly. Conveniently located for shopping and restaurants.
December 10, 2014