Rated 4 out of 5 by GraceC Good value
The hotel is excellent value for downtown Miami. It was difficult to access with construction right in front of the hotel. The food choices and cleanliness of the food bar area was not great. The bar tender was not very friendly when I dined at the bar on a busy night, and the 'hot bites' were not good. Also a house red wine was $11 a glass. Aside from that, all was well. The bedroom was clean, there's a fun outdoor pool area and its close to lots of fun shops and restaurants if you know which way to walk. I didn't feel safe on the streets walking alone, but there's lots of goodness to explore with a friend.
July 10, 2014
Rated 5 out of 5 by HappyBizTrav Super staff!!
Stayed for a quick trip. Didn't know the area and staff really helped me. The bartender recommended places to see and explain the free metro train next door. Front desk always smiled when we made eye contact. Big plus!,
July 17, 2014
Rated 5 out of 5 by Victor0704 Thank you Kervin and Terrence
You rarely enter a hotel thinking that one night might not be enough.....customer service is the most important part of where i travel and the most lasting memories of placees i have been to are its employees. By far all of the employees at Aloft Brickell made my stay for my 31st birthday a memorable one. There attention to detail was impeccable and there timeliness is to be envied by a lot of other hotels. From upper management to hourly employee i can say they all had pride in what they did and enjoyed taking care of there customers. will def. go back next time i'm in Miami!!!
July 7, 2014
Rated 5 out of 5 by mudfm Your Miami Getaway!
The Aloft Brickell is your go to hotel for South Florida- convieniant, modern & just right!
July 13, 2014
Rated 2 out of 5 by Jean737 Used to be Great
I've stayed at the Aloft in Miami Brickell 3 times. The first two times (right after the hotel opened) were great. I loved the service and the hotel. But now everything has gone downhill in a dramatic way. One female front desk staff on morning shift was great, but overall the staff was not as welcoming , helpful or good at their jobs as the original staff of the hotel. I'm sad to say I can't recommend this hotel anymore.
July 22, 2014
Rated 4 out of 5 by Eneuve Business Stay
I come monthly to Miami for work. I tried different hotels without satisfaction until I found the Aloft in Miami Brickell. It is a nice, new hotel, with pleasant modern decoration, complimentary wi-fi and a bottle of Dasani water daily. The coffee maker in the room was makes very good coffee too. The room I got was quiet, clean and comfortable to sleep. I liked the blackouts in the windows to sleep dark at night. The only three things I would had liked different was central air instead of wall pack units of A/C because these are noisier than central A/C, allow guests for self-parking instead of valet, and place feather pillows in the room (all were foam). Finally, In conclusion, I am satisfied with the hotel and will stay again next time I visit the city for work.
June 26, 2014
Rated 3 out of 5 by Marshall1949 This hotel isn't a traditional hotel
If you are looking for contemporary then this is the hotel for you. The staff was hesitant on numerous occasions to give clean towels upon request. The room was nice the view was horrible. The hotel is surrounded by construction!
July 22, 2014
Rated 4 out of 5 by FBS888 Exemplary employee
We needed to be in Miami on family business and chose the Brickell property for that purpose. We are in our sixties, so the hip ambiance is of no interest to us as we usually stay at the more upscale properties. Our visit was in May and upon arrival we had the great fortune to be greeted by very courteous young man, who immediately became our "go to" person. He really deserves to be promoted to one of your better hotels where his talents would be put to better use. His name is James Etienne and he made our stay very pleasant indeed. F.B. Sexton
July 3, 2014