Rated 2 out of 5 by WorldSPGPlatinum Extremely disappointed...
Here's my experience after a week long business trip. No where to park as you pull into the hotel. Lobby is packed with loud music. Music is loud inside the room late into Midnight… Finally fall asleep late into the night and woken by construction noise at 7am (even on Saturday). I would not stay at this hotel again."read less
March 2, 2014
Rated 2 out of 5 by Jeremy1314 I don't sleep well in night clubs
I am generally a big fan of Aloft hotels. I stay at them frequently, including 9 days that have booked over the next month. I will continue to stay at them frequently. I will never stay at the Doral Aloft again. There were a few minor problems like having to have my bill corrected to reflect my platinum free breakfast and having to have some erroneous charges removed from the bar I never went to. Those things can happen anywhere. The major problem is that this hotel tries to be a nightclub, and worse, they pull it off. I had a second floor room and could not escape the pounding of my walls till midnight while the DJ played right below. A small problem when I am on vacation but a much bigger issue when I am there for business and have an early morning, Also, because of the nightclub draw, parking is atrocious. A problem when I have to drive around the lot and overflow for 20 minutes hoping to find a spot. I would actively recommend that this hotel be avoided, unless you want to sleep in a night club.
February 23, 2014
Rated 3 out of 5 by RafaelE Rough edges
Needs sophistication. Wants to be hip on a blue collar salary. Expensive for what it offers. Staff inexperienced and rough.
Noise from construction lot next door unacceptable at 7am Saturday AND Sunday.
March 3, 2014
Rated 3 out of 5 by Herchavez48 The hotel is an amazing archtechure piece of art, but doesn't complete post my stay
This one of the unique and amazing hotels for its concept and the sense of art everywhere you look. The essentials that are missing perhaps are the typical that I experienced at hotel hotels (big and small chain). The staff seemed distracted must of the times, I chose the green choice, but I needed to bring in downstairs the trash myself. I asked for trash bag and everyone looked at me as if I was sick or something. The staff congregates in the reception area and do not pay attention that people are waiting and waiting. In terms of food...really bad, the only worth paying for is breakfast and the fact that they offered 24 hours re-fuel goodies. The salads seemed to be pretty old and dry. Despite the bad food I wanted to eat in their lounge areas, but it was so cold all the time that it was just unbearable being there seating in the cold. staff is good - but, the hotel is not clean at all. Disappointing that although I am Latino, my first language is English and the staff and everyone there insisted in speaking Spanish. I didn't feel comfortable by that and also choosing the green choice was a mistake because my room didn't get clean until after I took the sign off the door. I was expecting that although I chose the green choice my trash and toiletries would be refreshed but I needed to ask for it myself. and even then staff looked at me rare.
March 2, 2014
Rated 4 out of 5 by Vane2829 Everything was GOOD except
Everything was great except for the fact that my room was NOT serviced.. I called front desk and they said that the only thing they could do was give me clean towels because the maids were gone for the day but the person who brought me towels was a maid! This is the only issue I had!
February 18, 2014
Rated 3 out of 5 by LaMayimba OK for a night or two
The hotel is esthetically pleasing and the rooms are satisfactory. But there is no restaurant, no room service of any kind - and if you are working all day until late at night and are hungry upon arrival - you have a choice of bar food or the cold items (wraps and salads) in the refrigerator. These items should only be sampled as a last resort - they are nasty, to say the least. When I first arrived, the breakfast was reasonably positive when served in the lounge area. However, it was moved into a classroom-type area and not cool. The front desk staff is very nice - but when there are people arriving, there is simply not enough staff to accommodate folks expeditiously. The hotel is fine for 1 - 3 days, but for an extended stay, I would not recommend it. Hopefully the construction going on near the hotel is a complex with a restaurant and other normal ingredients to a great hotel.
February 12, 2014
Rated 1 out of 5 by Mico11 Unhappy
After checking in my wife and I went to sleep around 9:00 pm at around 11:00 pm the load noise started from the next room. I called the front desk and reported the noise. The gentleman said he would investigate. At 12:00 am the noise did not stop, so I called again. This time the same employee said no worries sir it should stop soon. Well at 1:30 in the morning it did not. I called again and again they said they would take care of. I had a wake up call of 4:45 am I left my cell number with front desk to have manager call me. I then called the hotel and asked for the manager which I was told she would call me back never happened
January 5, 2014
Rated 4 out of 5 by SvenTX Nice Stay
I found my brief stay at this Aloft Hotel very nice and it was convenient for me for my business meetingswhie in town.
The only drawback was the shower. Poor water pressure and the hot water really only climbed to a luke warm temperature. Also, the fancy sink has this enormous water spicket which somewhat gets in the way when a man shaves. The distance frm the front of the sink to the mirror does not allow for a close shave when the spicket is in your chest.
January 23, 2014