Aloft San Francisco Airport

  • 401 East Millbrae Avenue
  • Millbrae,
  • California
  • 94030
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 345 reviewers.
Rated 4 out of 5 by Parking Nightmare We stayed here for 4 nights. Upon checking in, found out about the parking per night, which is understandable, they are a long term parking for SFO as well. $23 a night though is a little steep to me for being a hotel guest, especially beings that one night, I couldn't even park in the parking lot. It was packed full, parked in places that weren't parking spots and on fire lanes. Was advised by front desk to go to the parking booth outside where they will valet my car. Went, received a ticket, parked my car on the fire line outside the parking booth, where it stayed all night and did not move. Upon going to the front desk for my 'valet', i was told i need to go to the booth to obtain my keys to get my car. this is not valet parking. this is "hey we messed up, our parking lot is full, you cant park it here, and we wont park it for you and still charge you for parking." Wouldnt mind getting my $$ back for that 1 day i could not park there. Also, did not use any of the housekeeping services, was told $5 a day credit towards i think the bar or 250 spg points per day for services not used. I received 1 card for this, waiting for the points to be credited which i feel i will not see. Also, your key card operates everything, and i mean EVERYTHING. not only the room and every door going into the hotel (as usual) but also the elevator. Front desk guy did not tell us this, so we at first was lost in the hotel. ended up in talent entry or something that was not blocked off where all remodeling stuff was, got to elevator, couldnt use it (as we did not know about the key card deal). finally was able to use it, still lost in the hotel, stuck in a room with just a bunch of doors. places that should be blocked off for hotel customers. September 3, 2014
Rated 5 out of 5 by Good Place Quick one night stay. No Issues. Park is expensive. Outside of that, everything is great. Very cool place. September 2, 2014
Rated 3 out of 5 by not value for money A very expensive hotel, there is no value for money at all in here. The coffee in the room is soooo weak and cheap; you want a cup of coffee in the lounge and you have to pay for it rather than provide it free of charge... when you are forking over US$500/night this is the minimum you can do August 27, 2014
Rated 4 out of 5 by SPG Recognition I was a bit disappointed that there was no attempt to extend any benefit to me as an SPG member. On the trip up the west coast from LA to SanFran, various concessions were extended to me as an SPG member including use of the Club Lounge, Parking concessions, and Wifi. I know you limited within the Aloft structure but I would have expected a concession on parking which I felt was high in the first instances. As my first experience with Aloft, my wife and family were pleasantly surprised. We will book an Aloft in the future but you need better SPG recognition. August 25, 2014
Rated 1 out of 5 by Staff did poor job, over priced Staff was much more interested in talking to each other then checking on or out people. Room condition was fair. Price was high, but $23 a day for parking unacceptable. Had a nice meal across the street at the Westin. Low service hotel with high service costs. August 25, 2014
Rated 4 out of 5 by I was expecting something else If you have to go to San Bruno instead of SFO and need to stay close to the airport this is definitely a great option. I missed the attentiveness and attention to detail that I've received in other SPG hotels like the Westin and the food is very limited but overall is ok. August 24, 2014
Rated 5 out of 5 by On the road again I find the Aloft at SFO Airport, very convenient for business travel to Bay Area August 24, 2014
Rated 4 out of 5 by Great hotel at a convenient location - Modern spacious rooms, nice design, comfortable beds - Very close to Hwy 101, and <20 minutes to downtown SF - Free WiFi is a big plus - Adjoining rooms slightly noisy at night. Ask for non-adjoining rooms if you don't want to hear your neighbors. - Would be nice if parking was included in the room rate. - Limited food options on premise. August 18, 2014
Rated 4 out of 5 Aloft is modern clean and convenient I love the location of the Aloft hotel. just two or three exits from SFO, near a 3 mile wetlands walking trail and close to the downtown Milbrae shops and restaurants. Also, the Safeway market is open 24-hours so you can always get some fruit and water even if you land after midnight. The hotel itself is extremely modern, clean and often features live musicians playing acoustic guitar. They just need to get a Ping Pong Table and then it will be the perfect place on earth They August 15, 2014
Rated 1 out of 5 by Hotel policies are not customer friendly I am not happy with the way the hotel handled my reservation. I had booked a room with two queens and prepaid for it but when I arrived I was told that reserving and prepaying does not guarantee a room with two beds. Also there was no additional inflatable beds available. We were a party of four and it was suggested that we adjust in a room with a single king bed. I was told that the manager will talk to me the next day but he never did and the second staff person repeated the same thing about there being no guarantees. If this is the hotel policy then it is extremely customer unfriendly. I am sure the hotel wont consider refunds had I not shown up. The body language of the staff suggested that this probably a common occurrence. August 12, 2014
Rated 2 out of 5 by there was POO in the swimming pool there was POO in the swimming pool. and the manager responding was horrible. he told me "I will let you go in Westin hotel swimming pool" it was 9 P.M and out side was 60 F degree. we were all wet already. August 11, 2014
Rated 5 out of 5 by Aloft SFO is great, it's SPG needs some attention The staff at SFO is very nice; XYZ lounge, front desk, shuttle driver. The hotel is in need of a little work, but still in good shape. The guest room had a good bed. Fought with SPG to get my points back in my acct. August 10, 2014
Rated 4 out of 5 by System for getting and paying for food The setup for getting and paying for breakfast was a bit slow August 9, 2014
Rated 1 out of 5 by Experiencing the staff of the Aloft SFO When checking into the hotel after a number of stays this year I was surprised to be billed a parking fee. When asked why there was a parking fee there was a blank stare from the desk help. Timing was perfect as there was a manager behind her who would not look up or offer support to the repeated question from myself of why there was a surprised parking fee. After a few minutes, I asked and pointed at the man behind the counter and said is he the manager, and at this time he still ignored my request to speak with him. He finally offered a reason to why there was a fee..his answer was that all the other staff members must have made a mistake, and then he charged me. Sorry to say but not even close to appropriate management skills! August 8, 2014
Rated 4 out of 5 by Nice room, convenient location Very nice room on par with other Aloft hotels I've stayed at. Staff were very friendly, room was fresh and bright, and hotel was clean. August 8, 2014
Rated 5 out of 5 by Convenient to SFO Great staff. Very comfortable beds convenient to airport, restaurants, and many options within a mile. August 8, 2014
Rated 5 out of 5 by The best staff! From the general manager to the housekeeping staff, this is absolutely the most outstanding hotel staff I have ever experienced anywhere in the world. They are courteous, friendly and most importantly - do their jobs well! August 6, 2014
Rated 5 out of 5 by Very friendly staff Always felt welcome when I stay here August 4, 2014
Rated 5 out of 5 by Nice Hotel Stayed overnight in SFO for concert. Hotel is very close to SFO Airport and rooms were nice and spacious. Staff provided exceptional customer service and valet parking was a plus. Overall, great stay! August 4, 2014
Rated 4 out of 5 by Nice hotel I only stayed one night at Aloft and checked in late at that, so I did not use any of the amenities (bar, etc.). However, my room was nice. Two problems: 1. I couldn't get my blinds to lower, and 2. the music playing in the elevator and especially in the lobby is annoying. August 4, 2014
Rated 5 out of 5 by great location for family fun and airport pick-up gteat location for us to pickup family travling from overseas, and to entertain kids while at the hotel. August 1, 2014
Rated 4 out of 5 by quite nice I'd suggest this hotel over the more pricey and much older westin just next door. Next to the airport, but jet noise was not issue for the room i was in. July 30, 2014
Rated 4 out of 5 by Good stay Good stay. Modern, clean, comfortable, and very unique. Recommend. July 30, 2014
Rated 2 out of 5 by One flaw ruined it all I overnighted here prior to flying overseas and had some urgent business to attend to. But I couldn't get any work done because I could not VPN into my employer's intranet and e-mail with the hotel's wireless system. I didn't have any trouble at several hotels on this trip. I left the hotel to use the SFO's wireless system, and everything worked fine there. To add insult to injury, a staff member at the front desk said many other people had this problem. Everything else about the hotel was very nice! July 29, 2014
Rated 5 out of 5 by Excellent Value The Aloft is a great value. The rooms are well appointed and comfortable. Food offering are also good. July 29, 2014
Rated 2 out of 5 by SFO visit this is the most dirtiest hotel July 26, 2014
Rated 4 out of 5 by Highly Recommend for an Airport Overnight Great Staff and very Clean, neat, rooms are a great Combo! I will definately be Back next time I am in SFO. July 25, 2014
Rated 5 out of 5 by Very clean and great staff. The staff was very courteous and helpful. The hotel and room were very clean. Our room was also extremely comfortable. We will defiantly stay here again. July 22, 2014
Rated 4 out of 5 by nice stay convenient location for getting to the city and south bay. July 22, 2014
Rated 5 out of 5 by Quick stop before early flight Wish we were here longer. Even with our short turn around (5p check in 4a check out) we were able to relax, enjoy the pool table and games in the lounge, print boarding passes, and get ready for early departure. Shuttle very quick and convenient. Staff helpful and friendly. July 21, 2014
  • 2015-07-27T16:24:59.179-05:00
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