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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 365 reviewers.
Rated 2 out of 5 by there was POO in the swimming pool there was POO in the swimming pool. and the manager responding was horrible. he told me "I will let you go in Westin hotel swimming pool" it was 9 P.M and out side was 60 F degree. we were all wet already. August 11, 2014
Rated 5 out of 5 by Aloft SFO is great, it's SPG needs some attention The staff at SFO is very nice; XYZ lounge, front desk, shuttle driver. The hotel is in need of a little work, but still in good shape. The guest room had a good bed. Fought with SPG to get my points back in my acct. August 10, 2014
Rated 4 out of 5 by System for getting and paying for food The setup for getting and paying for breakfast was a bit slow August 9, 2014
Rated 1 out of 5 by Experiencing the staff of the Aloft SFO When checking into the hotel after a number of stays this year I was surprised to be billed a parking fee. When asked why there was a parking fee there was a blank stare from the desk help. Timing was perfect as there was a manager behind her who would not look up or offer support to the repeated question from myself of why there was a surprised parking fee. After a few minutes, I asked and pointed at the man behind the counter and said is he the manager, and at this time he still ignored my request to speak with him. He finally offered a reason to why there was a fee..his answer was that all the other staff members must have made a mistake, and then he charged me. Sorry to say but not even close to appropriate management skills! August 8, 2014
Rated 4 out of 5 by Nice room, convenient location Very nice room on par with other Aloft hotels I've stayed at. Staff were very friendly, room was fresh and bright, and hotel was clean. August 8, 2014
Rated 5 out of 5 by Convenient to SFO Great staff. Very comfortable beds convenient to airport, restaurants, and many options within a mile. August 8, 2014
Rated 5 out of 5 by The best staff! From the general manager to the housekeeping staff, this is absolutely the most outstanding hotel staff I have ever experienced anywhere in the world. They are courteous, friendly and most importantly - do their jobs well! August 6, 2014
Rated 5 out of 5 by Very friendly staff Always felt welcome when I stay here August 4, 2014
Rated 5 out of 5 by Nice Hotel Stayed overnight in SFO for concert. Hotel is very close to SFO Airport and rooms were nice and spacious. Staff provided exceptional customer service and valet parking was a plus. Overall, great stay! August 4, 2014
Rated 4 out of 5 by Nice hotel I only stayed one night at Aloft and checked in late at that, so I did not use any of the amenities (bar, etc.). However, my room was nice. Two problems: 1. I couldn't get my blinds to lower, and 2. the music playing in the elevator and especially in the lobby is annoying. August 4, 2014
Rated 5 out of 5 by great location for family fun and airport pick-up gteat location for us to pickup family travling from overseas, and to entertain kids while at the hotel. August 1, 2014
Rated 4 out of 5 by quite nice I'd suggest this hotel over the more pricey and much older westin just next door. Next to the airport, but jet noise was not issue for the room i was in. July 30, 2014
Rated 4 out of 5 by Good stay Good stay. Modern, clean, comfortable, and very unique. Recommend. July 30, 2014
Rated 2 out of 5 by One flaw ruined it all I overnighted here prior to flying overseas and had some urgent business to attend to. But I couldn't get any work done because I could not VPN into my employer's intranet and e-mail with the hotel's wireless system. I didn't have any trouble at several hotels on this trip. I left the hotel to use the SFO's wireless system, and everything worked fine there. To add insult to injury, a staff member at the front desk said many other people had this problem. Everything else about the hotel was very nice! July 29, 2014
Rated 5 out of 5 by Excellent Value The Aloft is a great value. The rooms are well appointed and comfortable. Food offering are also good. July 29, 2014
Rated 2 out of 5 by SFO visit this is the most dirtiest hotel July 26, 2014
Rated 4 out of 5 by Highly Recommend for an Airport Overnight Great Staff and very Clean, neat, rooms are a great Combo! I will definately be Back next time I am in SFO. July 25, 2014
Rated 5 out of 5 by Very clean and great staff. The staff was very courteous and helpful. The hotel and room were very clean. Our room was also extremely comfortable. We will defiantly stay here again. July 22, 2014
Rated 4 out of 5 by nice stay convenient location for getting to the city and south bay. July 22, 2014
Rated 5 out of 5 by Quick stop before early flight Wish we were here longer. Even with our short turn around (5p check in 4a check out) we were able to relax, enjoy the pool table and games in the lounge, print boarding passes, and get ready for early departure. Shuttle very quick and convenient. Staff helpful and friendly. July 21, 2014
Rated 4 out of 5 by Convenient Value A good value convenient to San Francisco International Airport. July 21, 2014
Rated 5 out of 5 by Modern and friendly The hotel is clean, modern and with very friendly and helpful staff. Liked the fact that they had entertainment in the evening (singer songwriter and a dj). Would definitely recommend this to others July 20, 2014
Rated 1 out of 5 by disgusting rooms The Aloft SFO has gone downhill and was very disappointing. The room had a horrible smoking and chemical oder. Apparently the management had been informed by the housekeeper that someone had smoked in the room. And then obviously they tried to cover the smoke smell with some hideous chemical spray. When we entered the room it was so bad we couldn't even breathe, and had to change rooms immediately. The housekeeper in the hallway apologized, but the management did nothing except give us a different room. We had been traveling all day, and did not appreciate the extra hassle of changing rooms, in addition to the horrible attempt to think we wouldn't notice??? July 19, 2014
Rated 3 out of 5 by Below previous par We were surprised that things were not as swift as they once were here, especially for the $325 per night tab. Neighbors simply moving about slowly and deliberately were clearly heard and at unwelcome hours. July 19, 2014
Rated 3 out of 5 by Convenient access to SFO, but costly for offering Convenient location to SFO, comfortable room, responsive staff and nicely prepared 'bites', but like all chain hotels in the SF area at this time of year, Aloft is rather costly for the benefit offered July 17, 2014
Rated 4 out of 5 by This is a solid hotel. Thank you so much for the $5 (SkyWest) towards breakfast! That is so kind of you! July 12, 2014
Rated 5 out of 5 by Excellent hotel Would like to mention about front desk folks i.e Lcuevas & Chris particularly. Both have an absolute professional mannerism. Nice and pleasant guys. Whenever have any query/request, they both are really helpful in every-way. So if We have any queries we always look for either Chris or Lcuevas on the desk. The guys doing the job wel done. July 12, 2014
Rated 4 out of 5 by Good Energy in the Hotel When walking into the hotel lobby there is a good vibe with lot of energy. From the bar to the pool table or just people sitting and relaxing. July 11, 2014
Rated 5 out of 5 by Perfect for late night arrival or early am departures Great airport location. quick shuttle service too. July 9, 2014
Rated 4 out of 5 by All Good...But Poor WiFi The facility is great. It's new, in good shape and clean. But I have to get work done while I'm in a hotel. The Wifi connection was poor on my previous trip when I spent over a week there. I was hoping it was just a poor room location or bad luck, but this trip it is just as slow. So I can recommend the room to those who don't need good internet speeds, but if you're going to try and work then you'll need to get your own hotspot. By the way, my personal hotspot on my phone was MUCH faster and the only way I got anything done. And forget about trying to stream any video.... July 7, 2014
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