Rated 5 out of 5 by MPVHAV Great job
Shows what design can do. A hotel does not need to go overboard to be luxurious.
March 26, 2014
Rated 5 out of 5 by gbroad825 Great stay at Aloft. Excellent value
What a great hotel. Cool modern decor, HUGE bathroom area, well laid out, friendly staff. There was even live entertainment in the lobby on a Thursday evening. I wanted to stay longer. Directly adjacent to the airport.
March 16, 2014
Rated 5 out of 5 by Traveler3425 Relax while waiting for you flight
Great location and staff to allow you to relax before taking a long journey.
March 11, 2014
Rated 4 out of 5 by Christoph Fine airport aloft hotel near BART
Good stay with minor issues like rather noticeable engine noise - perhaps insufficient insulation. Particularly nice swimming pool area.
March 10, 2014
Rated 5 out of 5 by ms219 Great Trendy Spot
Fantastic rooms, service and location by the airport. Much more trendy than anything in the area. Very cool bar in the lobby
March 5, 2014
Rated 5 out of 5 by cman55 Very nice hotel
Great staff and great rooms.Makes your stay very enjoyable
March 2, 2014
Rated 1 out of 5 by WishingTheWestinWasntFul Sketchy at $100 a night - if you are paying $200+ PT Barnum is your hero
Management of Starwood should come stay here for one night. If they did, they would de-flag this hotel at 8am the next morning.
1. This isn't a hotel, this is a park and ride for the airport. The people paying $20 a day to park have the lot jammed, so if you are paying $259 a night to actually stay here, you are parking out by the 101.
2. I am a Platinum member, and got a room facing some kind of industrial waste site.
3. The "food" in the lounge is limited to whatever can be microwaved. For $259 a night, you should get more than a Stoufers pizza. That is not hyperbole - it is literally a Stoufers frozen pizza
4. As with most Aloft's the decor is themed after "late '90's State University dorm". This hotel is modeled after the dorm next to the Sigma Chi house - it has been destroyed on numerous Mixer nights
5. I am writing this review on my 4g aircard connection, because the Internet connection won't let me log in
In summary, giving this hotel one star is an embarassing over rating.
February 26, 2014
Rated 3 out of 5 by Bob2524 Additional expense
I found the additional 20 dollar charge for parking ridiculous. I've never been charged that. I also thought there would be some form of complementary breakfast.
February 18, 2014
Rated 5 out of 5 by Ivan9523 Modern
The design of the whole building from the exterior down to the bathroom was very modernized and extremely comfortable. I had bought take out food at a restaurant and came or the hotel to realize there was no forks or knives. I called the front desk asking where I can get some and they gladly asked if I wanted them delivered to my door. Very pleased. I felt at home.
February 17, 2014
Rated 4 out of 5 by JW8800 Excellent Room + Careless front desk
I missed the fleight to HK and United Airline recommended me this hotel. The room is very clean and quiet. There is no Free WIFI even in public area, a little bit disappointed.
The front desk overcharged me $24 and said the money would be returned to my credit card after my leaving, however, I did not get the refund after 10 days, I am sure she forgot it at all. Even the bill was wrong, which said I was charged for the wrong number. So, how can I get the refund?
February 13, 2014
Rated 2 out of 5 by Airlinetraveller Near airport with airline quality food
The bed was comfortable and the shades provided total blackout. However, the microwaved food makes McDonald's looks good. It is close to the SF airport, so maybe they get their food from the airlines. The western omlette was wrapped in tin foil and was mainly some microwaved eggs in a box with a lot of chopped ham thrown on top.
I was hoping to soak in a hot bath to relieve my back pain, but the room only had a stall shower.
February 8, 2014
Rated 4 out of 5 by Vacate14 Overnighter
Perfect. Near airport. I would stay again!
February 8, 2014
Rated 5 out of 5 by Antonio overnight staff are great!
I had an unexpected one-night stay in late January, when I missed my connecting flight to Palm Springs. Calling the free shuttle bus was a breeze, thanks to the handy phones located in the waiting area at SFO. Check-in and SPG recognition went well, and was given an upgraded room on the top floor along with a beverage amenity. In the am, the staff were exceptionally helpful with breakfast and getting the shuttle back to the airport. This was only my 2nd ever stay at an Aloft, and I was impressed by this property.
February 3, 2014
Rated 5 out of 5 by JJ822 A great experience
I stayed at Aloft because I missed a connection and had to spend the night before my flight in the morning. The hotel completely exceeded my expectations, it was such a fun experience, great staff and very trendy, comfortable hotel. I will definitely stay again!
January 30, 2014
Rated 5 out of 5 by Kakutch Phenomenal Jalapeno Margaritas
This is a typical aLoft Hotel. I enjoy this brand primarily when I end up staying near the airport. All was as expected. Great service, clean room and good lobby bar. As an added bonus, the bartender crafted up a scratch jalapeno margarita. Wow! I will definitely be back just for this reason alone. All the aLoft basics were provided as expected. I recommend this hotel to anyone needing to stay near the SF airport
January 29, 2014
Rated 3 out of 5 by mandy82 Keeps you gueesing
I stayed one night and had a few things that made me frustrated.
Turning the lights on and off in the entire room is an easy thing when you first walk in with the switch by the door, But forget about turning some lights off and keeping some on. the room is either fully light of lights out....or they need to provide a handbook on how the lights work....
My room faced the runway, and with the tv on you don't notice the noise, but all night long I heard engines revving while taxing the runway until takeoff.
The hotel is really nice, and i give it tho them for keeping it tidy.
January 27, 2014
Rated 4 out of 5 by Felipe2014 Ideal to be near the airport
It is ideal to stay to be near the airport to catch a plane early
January 27, 2014
Rated 4 out of 5 by SanFranV2A Aloft as you would expect, missed on details
Aloft hotels are incredibly consistent, which means right off the bat, they get 80% right (assuming you like clean, modern rooms at a reasonable price).
That leaves the remaining 20% dependent on the details.
The staff at check-in is friendly and get the job done, no complaints there.
Gym and pool are perfect for a quick work out.
What didn't work out this visit: 30 minute wait at the airport, room stocked with a half used bottle of lotion and the previous guest's workout towel in the corner of the room.
In summary, the hotel is exactly what you expect from Aloft, but some of the details need to be ironed out.
January 17, 2014
Rated 5 out of 5 by Tina777 Relaxing Overnight Stay
What a great staff and facility neat and clean. So happy we decided at the last minute to book our overnight stay.
January 6, 2014
Rated 5 out of 5 by spj1 Quick stop before flight
Great hotel, actually rooms were better than pretty much every W hotel I have stayed at. Only suggestion is to have breakfast options earlier
January 6, 2014
Rated 5 out of 5 by Enchanteu Comfortable and great location
Always my 1st choice whenever I am in San Francisco. Amazing staff, from the front desk to the housekeepers. Great location if you are looking for a hotel close to the airport. Comfortable and clean room. The only downside is that this hotel is very close to the threshold of the runway, so do expect a certain level of noise as planes are taking off/ landing every now and then. Overall, a great hotel to stay!
January 4, 2014
Rated 4 out of 5 by WineAdvisoryGroup Convenient SFO Option
The Aloft Hotel is a convenient, sort of bare bones option if you need a place to stay close to SFO. The rooms have a minimalist, stark, almost dorm-like quality to them, but the beds are comfortable. Convenient to the airport via the excellent shuttle service. Not many services.
January 4, 2014
Rated 5 out of 5 by pat728 Friendly staff and upscale hotel
The staff was extremely polite and always willing to do whatever necessary for a perfect stay. The hotel is very modern and I was impressed with the number of electrical outlets available to use to recharge or use electronics. Beds were comfortable, nice full size flat screen TV with basic channels available and free wi-fi an advantage. There is a parking fee, but that is expected in the San Francisco area. If I had one very small complaint it would be that I would like to see a better quality of facial and toilet tissues. I had a cold and my nose was raw so I had to buy my own soft, aloe tissues. But overall I would highly recommend this hotel to anyone. It is also very convenient with shuttle to airport..
January 1, 2014
Rated 4 out of 5 by DAGSF Nice but needs attention to detail
Enjoyed my stay. Front desk is over worked with phones, customers and a low work station.
The bathroom was a little dirty, found a few long black hairs about the place and vacuuming was lacking.
The staff is friendly and accomidatiing.
I will recommend and return.
December 30, 2013
Rated 5 out of 5 by Russ07 Comfortable Fun Hotel
Excellent location for SFO overnight stay. Good free shuttle, comfortable room, could use a second chair, excellent shower, would stay again.
December 28, 2013
Rated 4 out of 5 by Sleepytired Nice and Convenient
Nice place to stay and convenient to the airport. Staff is friendly and attentive.
December 16, 2013
Rated 1 out of 5 by JV1969 Mediocre at best
Honestly , i'm a huge Westin and SPG fan... but this hotel is really really average.
Parking is awful and you end up walking and the elevator stack is on the oposite side of most of the parking , so if you are in an end room you have to walk through the hotel end-to-end twice to get to your room. You also need use your key 3 times between the parking lot and your room... that is a real pain.
Hotel cleanliness is really average...
This place feel like a youth hostel. It's probably fine if you are in your 20s but if you are a business traveler, this place is at the lower end of your expectations.
So overall, I won't be staying here again... but it beats a motel 6 i guess.
December 14, 2013
Rated 1 out of 5 by MrDave Better option next door
During my two day stay, the staff seemed indifferent as to whether I was there or not. Service at the restaurant/lounge was particularly bad. Worst so-called beef sliders I have ever had. Dog food comes to mind.
December 13, 2013
Rated 2 out of 5 by Suzie214 Hotel has great location but staff needs more training
The hotel looks great, great location, clean comfortable rooms. However what would have been an excellent stay turned bad when cleaning staff threw away some of our clothes. These where not dirty tatter clothes, but expensive jeans and a buttoned up shirt. The evening manager kept putting blame back on us and offered us no recourse outside of additional hotel points. All we wanted was out clothes. He offered to have a complete search in the morning and offered to call us with the results. It's been three days and we still have not been called. This has never happened before and we will not go back due to the incompetence of the staff.
December 11, 2013
Rated 5 out of 5 by tuckia WIMOM
Funky, contemporary hotel. Very fun! Loved the showers. Bliss toilettries!
December 9, 2013