Rated 5 out of 5 by Anna10 Very clean and great staff.
The staff was very courteous and helpful. The hotel and room were very clean. Our room was also extremely comfortable. We will defiantly stay here again.
July 22, 2014
Rated 5 out of 5 by Blueberrygirl Quick stop before early flight
Wish we were here longer. Even with our short turn around (5p check in 4a check out) we were able to relax, enjoy the pool table and games in the lounge, print boarding passes, and get ready for early departure. Shuttle very quick and convenient. Staff helpful and friendly.
July 21, 2014
Rated 1 out of 5 by ted4444 disgusting rooms
The Aloft SFO has gone downhill and was very disappointing. The room had a horrible smoking and chemical oder. Apparently the management had been informed by the housekeeper that someone had smoked in the room. And then obviously they tried to cover the smoke smell with some hideous chemical spray. When we entered the room it was so bad we couldn't even breathe, and had to change rooms immediately. The housekeeper in the hallway apologized, but the management did nothing except give us a different room. We had been traveling all day, and did not appreciate the extra hassle of changing rooms, in addition to the horrible attempt to think we wouldn't notice???
July 19, 2014
Rated 5 out of 5 by MammaLu Excellent Hotel
Made a reservation at aLoft without any research and have no regrets.
This hotel was extremely clean and well maintained; interaction with staff was all positive and they were exceptionally friendly and helpful; pool was well maintained, clean, ample towels and child friendly; our room was quiet and the refrigerator worked great; and the lobby had board games at different areas as well as a pool table and a live DJ. At the last minute we decided to take our dog, this hotel is very dog friendly providing a dog bed, dog treats and dog litter bags....this is a first for our family and gets two thumbs up. Around 11 p.m. we had to request maintenance due to a window shade not closing and in less than five minutes, we had a friendly maintenance person fixing the blind and we didn't feel like we were a bother.
Because I didn't research the hotel I didn't realize there was minimal access to food but that is my fault. The lobby did have some "snack" type food items you could purchase. The hotel provides a free airport shuttle every 15-20 minutes and we took advantage of this to go to the airport for dinner. It was very easy to get back and forth to the airport using the shuttle.
We would stay here again without any hesitation and have already recommended this hotel to family and friends. If planning a trip to San Francisco, this hotel is a much better choice than staying in the city and it is only a 20 minute easy drive to San Francisco.
July 7, 2014
Rated 5 out of 5 by awan123 Excellent hotel
Would like to mention about front desk folks i.e Lcuevas & Chris particularly. Both have an absolute professional mannerism. Nice and pleasant guys. Whenever have any query/request, they both are really helpful in every-way. So if We have any queries we always look for either Chris or Lcuevas on the desk. The guys doing the job wel done.
July 12, 2014
Rated 4 out of 5 by beachnut nice stay
convenient location for getting to the city and south bay.
July 22, 2014
Rated 4 out of 5 by Rolson Convenient Value
A good value convenient to San Francisco International Airport.
July 21, 2014
Rated 5 out of 5 by stuart43 Modern and friendly
The hotel is clean, modern and with very friendly and helpful staff. Liked the fact that they had entertainment in the evening (singer songwriter and a dj). Would definitely recommend this to others
July 20, 2014