旧金山机场雅乐轩酒店

  • 美国
  • 加利福尼亚州,
  • 米尔布雷
  • 东米尔布雷大道 401 号
  • 邮政编码 94030
  • 地图

客房与房价

每房儿童数

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请参阅客房条款与细则,了解有关折叠床和/或额外人员费用的信息。

年龄要求政策

本酒店随时欢迎儿童光临 —— 只要有成人陪伴左右! 每间雅乐轩客房必须至少有一名客人年满 18 周岁。 请务必携带好身份证件,以便在需要时予以确认。

Rated 3.9 out of 5 by 297 reviewers.
Rated 1 out of 5 by Hotel policies are not customer friendly I am not happy with the way the hotel handled my reservation. I had booked a room with two queens and prepaid for it but when I arrived I was told that reserving and prepaying does not guarantee a room with two beds. Also there was no additional inflatable beds available. We were a party of four and it was suggested that we adjust in a room with a single king bed. I was told that the manager will talk to me the next day but he never did and the second staff person repeated the same thing about there being no guarantees. If this is the hotel policy then it is extremely customer unfriendly. I am sure the hotel wont consider refunds had I not shown up. The body language of the staff suggested that this probably a common occurrence. August 12, 2014
Rated 1 out of 5 by disgusting rooms The Aloft SFO has gone downhill and was very disappointing. The room had a horrible smoking and chemical oder. Apparently the management had been informed by the housekeeper that someone had smoked in the room. And then obviously they tried to cover the smoke smell with some hideous chemical spray. When we entered the room it was so bad we couldn't even breathe, and had to change rooms immediately. The housekeeper in the hallway apologized, but the management did nothing except give us a different room. We had been traveling all day, and did not appreciate the extra hassle of changing rooms, in addition to the horrible attempt to think we wouldn't notice??? July 19, 2014
Rated 1 out of 5 by Experiencing the staff of the Aloft SFO When checking into the hotel after a number of stays this year I was surprised to be billed a parking fee. When asked why there was a parking fee there was a blank stare from the desk help. Timing was perfect as there was a manager behind her who would not look up or offer support to the repeated question from myself of why there was a surprised parking fee. After a few minutes, I asked and pointed at the man behind the counter and said is he the manager, and at this time he still ignored my request to speak with him. He finally offered a reason to why there was a fee..his answer was that all the other staff members must have made a mistake, and then he charged me. Sorry to say but not even close to appropriate management skills! August 8, 2014
Rated 2 out of 5 by there was POO in the swimming pool there was POO in the swimming pool. and the manager responding was horrible. he told me "I will let you go in Westin hotel swimming pool" it was 9 P.M and out side was 60 F degree. we were all wet already. August 11, 2014
Rated 5 out of 5 by Aloft SFO is great, it's SPG needs some attention The staff at SFO is very nice; XYZ lounge, front desk, shuttle driver. The hotel is in need of a little work, but still in good shape. The guest room had a good bed. Fought with SPG to get my points back in my acct. August 10, 2014
Rated 4 out of 5 by System for getting and paying for food The setup for getting and paying for breakfast was a bit slow August 9, 2014
Rated 4 out of 5 by Nice room, convenient location Very nice room on par with other Aloft hotels I've stayed at. Staff were very friendly, room was fresh and bright, and hotel was clean. August 8, 2014
Rated 5 out of 5 by Convenient to SFO Great staff. Very comfortable beds convenient to airport, restaurants, and many options within a mile. August 8, 2014
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