Rated 5 out of 5 by Rodger Great Staff, Great Location
I've been throwing monthly parties at this SPG property for several months now. Brooklyn, in the front office, takes great care of us everytime. Brooklyn and her staff are all very nice and willing to go the extra mile to ensure customer satisfaction.
I have planned the September party at this location, and have already booked rooms for October. The hotel can be difficult to find on your first trip, because it's a converted office building. They did an amazing job turning it into a hotel. The pool may be small, but it's big enough to lounge around in. The hotel bar is really nice. They have a billiards table if you like to shoot pool while you drink.
The hotel is located right downtown. It's a short walk to all of the downtown bars and restaurants. I highly recommend this SPG property to anyone needing to go to downtown Tulsa.
September 22, 2013
Rated 5 out of 5 by TulsaSD Great stay - quiet yet sleek
Tulsa resident > twenty years. After being wed, I decided we would stay here, although there are some fancier places (50% more$) and I know them well. Aloft was better; showers and bathrooms (room and downstairs) are uber nice and include Kohler products. Great staff response, very cool lounge area down in the lobby; drapes in room black out the sun! Yea. Parking is a little funky just cause of the retrofit bldg. A+ exper.
October 7, 2013
Rated 5 out of 5 by VALERIE64 I LOVED THE HOTEL
THE BED WAS VERY COMFORTABLE. THE ROOM WAS VERY NEAT. I WOULD STAY AT AN ALOFT HOTEL AGAIN. VERY PLEASED WITH MY STAY. I WOULD RECOMMMEND ALOFT TO EVERYONE. VERY VERY IMPRESSED. THANKS
February 10, 2014
Rated 5 out of 5 by Rodger Morgan Rocks!
Morgan does it all! If you call the front office, she'll be there. Checking in? She could be the one to check you in. Need a drink? She's probably serving drinks. Hungry for breakfast? Morgan could very well be the one to get you going for the day. She's a jack of all trades and does it all with a smile on her face.
This property is new and like any new property has some growing pains. I think Morgan and her staff are doing an outstanding job of developing this new property into a great hotel.
I was extremely happy when SPG opened a downtown location. Stay here if you want great service, and a short walk to everything downtown has to offer.
November 2, 2013
Rated 5 out of 5 by KansasKid Fab location
The BOK Center is just a stone's throw away (if you've got a good arm) and downtown Tulsa is a very walkable city, although the Aloft shuttle can take you wherever you want to go. Aloft has done a great job of repurposing the old (not that old) City Hall. Reasonable room price is a super plus.
December 30, 2013
Rated 5 out of 5 by sopmacdj extra mile.
When we were checking in the clerck was making small talk and asked about our stay. I told him it was fiance's birthday which is two days before christmas. He found another suite for us that was on the top floor and it had great view. It was really nice of him to do and we really enjoyed our stay and view!! We will be back.
December 26, 2013
Rated 5 out of 5 by PlatinumJames Mid-Century Modern Delight
Wow! What a treat to stay in this new Aloft creation. If you love Aloft's you will love this hotel. If you don't love Aloft, this hotel will probably change your mind. The design of the hotel is different than the cookie cutter standard designs this chain normally cranks out. The rooms are very similar but they are located in a restored, renovated and repurposed midcentury (1969) skyscraper that was once the former city hall office tower. Rooms are big and light filled with the almost floor to ceiling windows that offer the best views of downtown Tulsa. The building is removed and set back from the main downtown core so the view is spectacular.
The corner suites are the best with a 25'x12' main room of nothing but windows. Great modification of the standard Aloft room design to fit the original architecture. I have to admit, I wish they would have deviated and done something more custom and unique than the standard Aloft fair but it is still done very well.
The Lobby is very open and airy and completely surrounded by tall glass walls that rest right on the plaza. The XYZ bar and GYM areas are located in an adjacent glass pavilion accessed via a glass hallway across the plaza and are very well done.
Exterior areas are a little neglected and they should have put more design and financial effort into them. The old concrete plazas are just that. In some ways I tried to consider the minimal restrained treatment of these areas as cool, but I decided it was just cheap looking, like they ran out of money. A lot of missed opportunity there.
The pool was very small and in typical Aloft fashion, fenced in by an ugly metal railing. To me they always look like the hotel pools are adjacent to some lawyer owned orphanage because of that fence. I wanted to swim but it was just too small and short to do anything in. This is a shame because the pool was newly constructed and to go to all that expense and construction effort to have a mediocre pool just seems odd, especially when they had acres of unused concrete plaza to play with.
Parking is very odd and undefined. Finding the hotel entrance is REALLY hard to figure out as it is smack dab in the middle of a two story parking garage platform/plaza with one oneway entrance.
Once you have reached the hotel and find your way inside all is good. The tower is a spectacular renovation, but I hope they continue to improve and repurpose the surrounding plaza and buildings. Adding some massive landscaping program and restoring all the old 1960's water features would transform the area.
Note: The area is removed from anything of interest so driving is a must. You can walk, but it is a long walk to the entertainment and restaurant areas. There is not a better view or a more interesting hotel in the city as far as I am concerned, which is why I would pick this property over any other hotel no matter what the cost.
If Aloft were to launch an upgraded division called Aloft Architect Series (or something like that) that specializes in unique properties and designs, this hotel would be one of the first ones I would put in that category.
July 23, 2013
Rated 2 out of 5 by unhappyinTulsa This hotel still needs some work...
I thought the bed was extremely comfortable. Room was clean. They did not replace towels or coffee in the room. Took dirty towels but did not replace the hand towels or washclothes. The other person I was traveling with did not like the hotel. Had no drawers to put things in for a weeks stay. Did not explain the breakfast arrangements or anything else about the hotel.
January 20, 2014
Rated 2 out of 5 by David623 Room not clean!
I left my room at 9:30AM, then came back at 5:30PM to a dirty room. After calling and asking why room service hadn't cleaned my room, they finally showed up, but did an extremely poor job cleaning. This was not up to even the basic standards any experienced traveler would expect. This hotel does not even include the most basic continental breakfast without charging you. A disappointment...
January 19, 2014
Rated 5 out of 5 by Wedding14 This hotel was perfect for family visit/wedding.
The hotel room was very quiet and we had no disturbances from neighbors. It was easy access to highways. It was easy access to Downtown restaurants and churches
January 21, 2014
Rated 5 out of 5 by Greg1964 Awesome stay!!!
We had an awesome time during our stay. Brooklyn and Antonio are a plus staff members!!! We will stay here every time we visit Tulsa!!
January 21, 2014
Rated 2 out of 5 by MusicTraveler81 Disappointing
I had extremely high hopes for staying at the aloft.
Upon arriving i discovered that the bathroom door would not close as it was "off track" Since i was the only person in my room it really was not a big deal.
Other problems -
The mattress that i slept on the first night felt like very old and it felt like it had a giant sink hole one side of the mattress. I did not sleep well due to that. The next night i slept on the other bed in the room.
The Iron i used had residue left on it and when i started ironing i got the residue all over one of my shirts i was supposed to wear that night for a dinner. I needless to say had to come up with plan B.
While i did inform maintenance of the problems the next morning it took them over an hour to get to my room i finally had to leave, It was not till i was passing through the Lobby and told the front desk clerk that no one had come up yet. The GM was standing right there and took matters into her own hands. Upon My Arrival back in my room their was a new iron as well as the Bathroom door was fixed.
My final night I was reaching up to the shelf get some extra pillows. Behind the two extra pillows was a dirt pair of underwear( not mine) and a hair Curler. I was completely disgusted.
January 20, 2014
Rated 4 out of 5 by Kat2014 Good Stay at the Aloft
The hotel was hard to find because it's in a old office building but to my surprise the rooms were nice and comfortable. The lobby area needs some work but I would stay there again.
January 18, 2014
Rated 4 out of 5 by jechho Great new hotel
This hotel really stood out. Loved that they used an old building, which opened for different rooms and lay out – including some suites. We got a nice upgrade, and had a great time. The AC was new and quiet, which is quite rare these days.
Only issue we had was a major party going on in a room across the hallway. People were coming and going all night, going OUT in the hallway to make phone calls. The hotel must have known about this and should ban huge parties being held in rooms. After all, some of us are there to rest and a have good night sleep.
There was a fence at the parking area making it inconvenient to go from the hotel to downtown. Not sure what the purpose of that fence is?
Oh - and please get rid of those horrible cheap and lumpy pillows.
August 25, 2013
Rated 5 out of 5 by jmwbiztraveler Dont let the Historic facade fool you
This is a new Aloft Hotel built into the existing City Hall building. I feel this needs to be mentioned clearly on the site and in advertisement. I say this because it is extremely hard to find since you are looking for a traditional hotel. In addition it was surprising, but I actually like the kitschy retro feel to the place. The room I stayed in was a suite and extremely nice, very retro modern. The staff was friendly and helpful, and the only negative I can think of was already mentioned. And the negative isnt that its built into a Historic building, on the contrary, the negative is that this isnt advertised as a cool feature. Had I known this it would have made me want to stay here more, and of course I would have been able to find it easily.
July 30, 2013
Rated 5 out of 5 by Carrie613Mark Great Staff
This hotel was awesome. The only bad thing I can say is directions and visibility because there was no sign. The Staff was wonderful and Clay in the bar was amazing and really made are stay enjoyable. The room was beautiful and view was great. Having a shuttle van for guest made the night easier. Cant say anything bad again the staff was great and Clay was awesome.
October 24, 2013
Rated 5 out of 5 by Rodger Kesha and Morgan: Irreplaceable
In the last week I've spent 3 nights over multiple stays at the Aloft Tulsa Downtown. I honestly believe Kesha and Morgan work 24 hrs a day! They somehow manage to do so with smiles on their faces. They took great care of me during my stays. I really appreciate their dedication to their customers and to their hotel. Those two are holding this property up. I truly hope their hard work and dedication does not go unnoticed. As an SPG Ambassador, I stay in hotels for a good portion of every year. I recognize talent when I see it. You need this type of dedication, especially when your hotel is brand new.
December 9, 2013
Rated 4 out of 5 by fliesalot123112 unique aloft
i've stayed at many alofts and this is one of the most unique ones ive stayed at. its located downtown in an older building with complex parking/entrance and you can't quite tell what is street level and where the lobby is; however with that said the staff is very friendly and helpful and our room was clean and free of problems so we had an enjoyable experience. good location for exploring downtown or the nearby utica square (5-10 mins)
January 1, 2014
Rated 3 out of 5 by pokes4 Good hotel, but bar staff needs improvement!
We staying here for the Justin Timberlake concert. Check-in was smooth, the rooms were great. We planned to meet our friends in the bar for a drink and some food. They were less than friendly to help us. Everything we ordered, I left like it was an imposition to get. They don't have a restaurant yet, but did have some basic snack foods. One guy was totally discouraging us from eating anything and basically told us it would take forever to make and the food wasn't good. I feel like a place that close to a concert venue should be more prepared for a crowd to come in before a concert. Like I said, the rooms were great! Just need some revamping of the bar/restaurant area!
November 23, 2013
Rated 4 out of 5 by kevbot Great Downtown Option...Once the Kinks are Worked Out
Keep in mind we arrived the second day after opening. A lot can be forgiven due to this fact.
*Free parking (for a downtown hotel I was pleasantly surprised)
*Everything is still new and clean and well maintained.
*Exceptionally friendly and enthusiastic breakfast attendant.
*Provided a bag of treats, tennis ball, bed, and water bowls for my dog.
*Poor Check-in experience. Not unfriendly, just inexperience it seemed. (I suspect this was due to the newness of the hotel and the staff still finding their groove.)
*Ordered a couple cocktails from the bar and was told bar wasn't stocked with enough yet to make the drinks. Beer was about the only option or neat liquor.
*Breakfast was poorly stocked and not much listed on the menu was available for purchase yet.
*Not particularly well located to restaurants or entertainment districts but well situated for business.
Give it a little time and I am sure this hotel will be fully operational. I will certainly be back.
August 6, 2013
Rated 4 out of 5 by ouburke New Aloft-Great service
Location is up and coming. Close to events at BOK which is great. Service-Morgan etc were very nice and accomodating. Brought our Golden after reading it was pet friendly. Seemed like he liked it as well:)
January 2, 2014
Rated 2 out of 5 by MistyMeD Call in advance if you want to use the WXYZ Bar
We were very disappointed in this stay. We should have been informed that there was a private event at the WXYZ; a primary reason we booked this hotel was to celebrate my birthday in your bar with our friends. Instead we were told we could have drinks in the lobby. It turned out to be a college event where we could have easily used the bar and not bothered anyone. We thought about sitting poolside but we were not allowed in that area, either.
Also, as a courtesy, it really should say on the website that you are still under construction. We would not have minded, but it was an unpleasant surprise to show up for a birthday party at a construction site.
October 9, 2013
Rated 2 out of 5 by kevo2013 Probably the worst aLoft I've stayed at
Not worth it; there is another aLoft in town.
Driver to take me to dinner was nice. Room was nice..Check-in lady was nice, but not helpful when I told her I wanted to check out a day early.
Bartender in wxyz bar completely incompetent. Waited forever only for him to ignore me multiple times even while trying to wave him down.
Tried to leave hotel, please is like a prison trying to get out.
Much better options out there.
Tried emailing GM (Natalie) and her email bounced so there is obviously turnover in those ranks plus a lack of diligence to update with appropriate info.
Net-Net - wasted $ and more importantly a LOT of wasted time due to the people running this place.
October 27, 2013
Rated 2 out of 5 by CMH23 Growing Pains
With the property being opened about two months when I stayed, I expected to run into a few unfinished things. This hotel is an old city hall building so it is not your standard Aloft Hotel. The major con about this hotel is the parking and the problems it creates. Signs point you in the direction to the hotel and eventually leads you to covered parking which is under the lobby floor. It is not underground parking. Most of the spots are marked with "Permit Required," which by looking at the parked cars, most guests were avoiding those spots. After talking with the front desk, this is left over from the old building but is not enforced. The main concern of the parking is that it is wide open for anyone to use. The parking lot also has direct access to guest elevators where anyone (guest or not) can access any floor, bypassing the front desk. A key card is not necessary to access guest floors. This feature is not needed but the fact that an individual can access any floor, directly from outside,. completely unseen. should be of concern to ownership. It does appear that they are still working on completing a reception/lobby area on the parking level, but the hotel has done nothing to address this obvious security concern.
Rooms are your standard Aloft room. Comfortable and efficient. The staff was friendly,
I am confident that the owners will address the security issue once the hotel is 100% complete but I will not be staying at this property again until it is.
June 26, 2013
Rated 5 out of 5 by SunnyTexas Friendly Staff
Overall, it was a very comfortable stay. The staff was very friendly and helpful.
Special thanks to Shawn for his help with directions and letting me know about the amenities of the hotel and about the shuttle service.
The heater in my room went haywire and the room temperature raised to 85 degrees ( the thermostat was set to 72) and the A/C was not working to bring it down to a comfortable 72. Maintenance person tried to fix it but he could not. Needless to say, I was upset that I had to switch rooms at 9 pm in the night. I really appreciate the way Shawn helped me out. He knew how to deal with an upset guest. He deserves a special thanks,
See you guys on 01/20/14. I think I like this hotel and I expect to stay every alternate week till the end of September at this hotel.. or .. I might go back to other hotel chain because of my PLATINUM status with them.You gotta love them platinum perks. Lets see how it goes ....
December 20, 2013
Rated 4 out of 5 by swatte64 A different experience
Besides being difficult to find and get to, it was mostly an enjoyable stay. Staff were very friendly & helpful and to me, this is the hallmark of any business. The only disappointments I have:
1) Food in the WXYZ bar was terrible & sub-par for
price & for what one would expect hotel food to
2) The showers left a lot to be desired-seemed as if
it was set up for a handicapped person. Water
pressure terrible & water running out of the
shower onto the bathroom floor. Really missed
having a bathtub to soak in.
3) Another comfortable chair in the room would
have been nice, especially with 3 people in the
Other than that, I appreciated the free wifi, accomodation of pets, & proximity to Cox business center. Overall a great hotel.
November 26, 2013
Rated 3 out of 5 by Zonasun Bed Comfort
The mattress was extremely comfortable. The big downside was the mattress pad. It just lays on the mattress, rather than being held in place by straps or side pieces that fit around the mattress. The result is a really lumpy mattress pad that will not stay in place ... really detracts from the great mattress. Kept having to straighten out the lumps to get comfortable again every time I moved.
December 6, 2013
Rated 5 out of 5 by Dono Almost perfect
This place is so incredible. Really nice rooms, super friendly staff, great bar, perfect location to BOK and Blue Dome District. My only complaint would be the morning noise. It's an old office building so the walls are paper thin. They should of added some sound deadening. I'd go back in an instant. Really was one of our more enjoyable hotel stays.
December 8, 2013
Rated 4 out of 5 by Oct13Stay Still Under Construction
The hotel was a nice stay. Their shuttle is inconvenient. It's complimentary and your expectations should not be high. We had to keep calling because they gave us estimates, the time would pass, and we would check again. The staff, even though they had our number, never let us know that 30 minutes would turn in to 45, and then an hour. We provided feedback and were informed that it was "complimentary", so we should just be happy it's available.
The front desk staff is a gamble. Make sure you do all necessary follow-up because they will not. They are nice, but you can find 'nice' anywhere.
The bar is great and the beds are comfortable. Convenient location and close to the Cox Business Center.
The manager was involved and positive.
October 21, 2013
Rated 1 out of 5 by aryan This hotel needs a lot of improvements
I stayed 2 nights in this hotel for my transit before i had my flight. I selected this hotel because i am an SPG member and this is the only SPG hotel in town. Therefore i was expecting the standard SPG service in this hotel as well.
In the hotel, i could not find any restaurant to eat and the hotel did not provide (or maybe offer) breakfast. Therefore, every morning i had to go out to look for breakfast. Unfortunately when i stayed there, Tulsa was on thanksgiving holiday, so it was very difficult to find restaurant.
The room was very nice, very comfortable and clean. However, the room was not really soundproof so when your neighbor chat or laugh, you got a noise.
The amenities in the bathroom are also very good and useful but i could not find any toothpaste for brushing my teeth so i have to look for that in the convenience store.
The most confusing one was the entrance as the entrance is located in the parking lot on the basement. It took some times to get there when i came.
For all the substandard services above, as an SPG member, i only got 10 starpoints. Starwood really needs to reconsider this hotel.
December 4, 2013