Rated 5 out of 5 by LSS50 Nice spot!
IT was secure and clean. The staff was courteous and pointed me to great dining spots! Thanks Lauren!
June 12, 2014
Rated 4 out of 5 by kevbot Great Downtown Option...Once the Kinks are Worked Out
Keep in mind we arrived the second day after opening. A lot can be forgiven due to this fact.
*Free parking (for a downtown hotel I was pleasantly surprised)
*Everything is still new and clean and well maintained.
*Exceptionally friendly and enthusiastic breakfast attendant.
*Provided a bag of treats, tennis ball, bed, and water bowls for my dog.
*Poor Check-in experience. Not unfriendly, just inexperience it seemed. (I suspect this was due to the newness of the hotel and the staff still finding their groove.)
*Ordered a couple cocktails from the bar and was told bar wasn't stocked with enough yet to make the drinks. Beer was about the only option or neat liquor.
*Breakfast was poorly stocked and not much listed on the menu was available for purchase yet.
*Not particularly well located to restaurants or entertainment districts but well situated for business.
Give it a little time and I am sure this hotel will be fully operational. I will certainly be back.
August 6, 2013
Rated 5 out of 5 by KansasKid Fab location
The BOK Center is just a stone's throw away (if you've got a good arm) and downtown Tulsa is a very walkable city, although the Aloft shuttle can take you wherever you want to go. Aloft has done a great job of repurposing the old (not that old) City Hall. Reasonable room price is a super plus.
December 30, 2013
Rated 1 out of 5 by Artla Disappointing
This hotel was very disappointing! The beds were not comfortable, we were in a handicap room which was fine, but the bathroom door was very hard to close or open! Partying going on all night and the lobby seemed very dirty!
November 4, 2013
Rated 5 out of 5 by Alex0225 Amazin Downtown View!!!
Great staff, awesome facility!! sure will recomend it...
April 21, 2014
Rated 5 out of 5 by VicVega Excellent !!
Rooms were extremely clean and the staff was great !!
September 20, 2014
Rated 3 out of 5 by romcc Night staff very poor
I had a very poor experience with the night front desk person. I was picked up at the airport by a very friendly driver but when I arrived at the hotel after 11:00 pm, no one was at the front desk. After waiting 10 mins with a line of people forming behind me, I asked the bar tender for help. She did the best she could but didn't know how to check anyone in. After another 5 mins or so, the front desk person appeared and couldn't have cared less that I had been waiting for 15 mins to check in. Extremely poor customer service. I run hotels and if he had worked for me, I would have fired him on the spot.
Driver and Bar Tender couldn't have been nicer!
April 17, 2014
Rated 2 out of 5 by MistyMeD Call in advance if you want to use the WXYZ Bar
We were very disappointed in this stay. We should have been informed that there was a private event at the WXYZ; a primary reason we booked this hotel was to celebrate my birthday in your bar with our friends. Instead we were told we could have drinks in the lobby. It turned out to be a college event where we could have easily used the bar and not bothered anyone. We thought about sitting poolside but we were not allowed in that area, either.
Also, as a courtesy, it really should say on the website that you are still under construction. We would not have minded, but it was an unpleasant surprise to show up for a birthday party at a construction site.
October 9, 2013
Rated 3 out of 5 by CJB227 August 2014
This was an odd experience, starting with parking. There was an event at the BOK center and apparently event parking is also at the hotel, so that was confusing. It took two staff members to check in each party and they somehow ran out of parking passes. Never saw any type of management or security. The few staff members that we did meet were nice. The bathroom door was a slider and did not offer any kind of privacy since it slid back open right after closing it. The hallway was very noisy and very dark. The mattresses were comfortable and like sleeping on a cloud.
August 11, 2014
Rated 4 out of 5 by Hardrock04Actual Tulsa Aloft Downtown, December 2013
I was only in the hotel long enough to get some sleep. If you have not stayed at any of the Aloft properties, it could turn you off. If, however, you are “green” minded. You will love both this location, as well as all the other Aloft locations I have mentioned in other reviews. All have a semi-industrial design feel, but for travel, they have all served me well. For all my business, these hotels have provided me with a frugal and comfortable solution. Not sure I would take the wife here for a romantic getaway, but a solid property for the road warrior. Since I did not eat or drink at this location, I have nothing to offer regarding the staff, food, or service.
March 1, 2014
Rated 3 out of 5 by pokes4 Good hotel, but bar staff needs improvement!
We staying here for the Justin Timberlake concert. Check-in was smooth, the rooms were great. We planned to meet our friends in the bar for a drink and some food. They were less than friendly to help us. Everything we ordered, I left like it was an imposition to get. They don't have a restaurant yet, but did have some basic snack foods. One guy was totally discouraging us from eating anything and basically told us it would take forever to make and the food wasn't good. I feel like a place that close to a concert venue should be more prepared for a crowd to come in before a concert. Like I said, the rooms were great! Just need some revamping of the bar/restaurant area!
November 23, 2013
Rated 2 out of 5 by kevo2013 Probably the worst aLoft I've stayed at
Not worth it; there is another aLoft in town.
Driver to take me to dinner was nice. Room was nice..Check-in lady was nice, but not helpful when I told her I wanted to check out a day early.
Bartender in wxyz bar completely incompetent. Waited forever only for him to ignore me multiple times even while trying to wave him down.
Tried to leave hotel, please is like a prison trying to get out.
Much better options out there.
Tried emailing GM (Natalie) and her email bounced so there is obviously turnover in those ranks plus a lack of diligence to update with appropriate info.
Net-Net - wasted $ and more importantly a LOT of wasted time due to the people running this place.
October 27, 2013
Rated 3 out of 5 by Lucy72 Very close to BOK
Hotel was very hard to find. Even when we called for directions we didnt get much help. There was left over food left in our refigerator from the guest before us. It was a huge plus being so close to the BOK center tho
September 2, 2014
Rated 5 out of 5 by Rodger Kesha and Morgan: Irreplaceable
In the last week I've spent 3 nights over multiple stays at the Aloft Tulsa Downtown. I honestly believe Kesha and Morgan work 24 hrs a day! They somehow manage to do so with smiles on their faces. They took great care of me during my stays. I really appreciate their dedication to their customers and to their hotel. Those two are holding this property up. I truly hope their hard work and dedication does not go unnoticed. As an SPG Ambassador, I stay in hotels for a good portion of every year. I recognize talent when I see it. You need this type of dedication, especially when your hotel is brand new.
December 9, 2013
Rated 4 out of 5 by dwest69 Great Value and Hip Accommodations
Booked this as last-minute Valentine's Day getaway and was pleasantly surprised. Very urban feel that both of us enjoy, friendly, helpful staf. Was a little disappointed that there were no Valentine packages, but, when the room service (bar manager) mistakenly appeared at our door with chocolate strawberries and champagne, she was able to give us the same deal, even though it was advertised as pre-booking availability only...score! A little difficult to find, but close to many downtown attractions including BOK. We will stay here again and walk to the Bruno Mars concert in June. Highly recommend.
February 17, 2014
Rated 5 out of 5 Great Service and a great night's sleep
This was the second time I stayed at an Aloft hotel. I love the chic decor and the great price point. On this particular trip, my sister and I stayed or a night while on a road trip. The staff was friendly and found us a room late at night even though we didn't have a reservation. They honored the price we found online. The location is close to downtown Tulsa pubs and restaurants. We really enjoyed our quick stay in Tulsa:)
August 12, 2014
Rated 2 out of 5 by Rogers1 Disappointing Stay
I had to make the reservation while in flight and the hotel page said it had a 24 hour shuttle. When we landed we were told it had to be reserved 24 hours in advance. When we got to the hotel, we inquired about what time the shuttle ran in the morning. It is not a 24 hour shuttle and it cost us a $32 cab ride to get to the airport. My room was 87 degrees when I walked into the room and some normal cable channels were blocked. The dining options were limited that evening.
August 3, 2014
Rated 3 out of 5 by dandan36 Served It's Purpose
I booked a room here because my boyfriend and I wanted to go to an Event at the BOK and it was walking distance. The Aloft in OKC seemed pretty swank, so I thought it would be nice to try the one in Tulsa. Checking in was confusing, as I am used to seeing a big check in area sign, or main location at most hotels. The check in desk is next to the snack area, and Is also used as the cash wrap for that. So initially I thought that was just the cash register for the snack bar and we ended up wandering around trying to find the check-in area. The rooms were very spacious and nice though. Huge room. great view, and the walking distance to the local downtown stuff was perfect. Check out morning we were hoping to get a nice breakfast. there was some menu on the wall, and a person kind of standing in the "prep" door...but it wasn't clear as to how we were supposed to order breakfast. so we just stopped at a Starbucks on the way out of town. Other than the ambiguous check-in and breakfast thing, the hotel was very comfortable. I wish we had time to check out the pool and the bar. I will stay here again though if I go to the BOK for an event.
August 25, 2014
Rated 3 out of 5 by Tulsa100 Difficult to Rate
No major problems but the little things that were missing were the reasons I usually prefer Aloft hotels. I've frequented Aloft bc it's casual/young, not stuffy but I think the young-minded staff and a bit too carefree décor was a turn-off.
-Usually very clean and sleek, this location (Tulsa) however, was in old musty building with terrible parking.
-Entrance and lobby usually swankier, this location seemed makeshift/IKEA-ish, low quality furnishings and materials.
-Staff is usually young and saavy, these girls were nice but not prompt, sitting around, slouching, giggling about who knows what and talking openly about other hotel staff.
-Fridge under the sink in room was in the way. The dorm size and style is perfect but some things seemed just shoved around.
Again, not huge deals, just too many little details weren't 'detailed'. Thanks.
August 1, 2014
Rated 3 out of 5 by Reb419 Incredibly nice staff, otherwise underwhelming
The staff at this hotel were excellent - all incredibly nice and go above and beyond to help you. The facilities, however, could use improvement. While the rooms were average, it was very noisy and hard to get a good night's rest. Also there are no food options on site, with nothing nearby either. I also wish they had a better gym. Overall, not sure if I would return or recommend because of the facilities.
August 7, 2014
Rated 4 out of 5 by fish2424 Airport shuttle
I was happy with everything except the misrepresentation of the airport shuttle. I called once before I made arrangements and 3 times the day before. Not once was I told that I needed to contact the hotel to be picked up. When I called from the airport they said it would be 2 hours before they could come. We often stay at Aloft in Chicago where there is a hourly shuttle. I believe the info on website should be changed. List as shuttle, but not airport shuttle
July 28, 2014
Rated 4 out of 5 by peapod Two Night Stay
Enjoyed our stay and have no complaints at all. Staff was very friendly and helpful. Room was nice and comfortable. Would choose this hotel again if traveling to Tulsa.
August 21, 2014
Rated 4 out of 5 by MiniSpdRcr Great Hotel...HORRIBLE bar
The wife and I stayed at your hotel in Tulsa downtown location the weekend of March 2. We loved the hotel, the XYZ Bar...now that is another story...the bar tender was VERY rude, she kept saying she just came from another job. Did NOT know how to make any drinks. There were NO special cocktails or anything to be seen, not even a list of what is offered. The beer I got was wrong, I saw her pour the wrong one, I told her it was wrong and she ARGUED with me. I asked for a simple old fashioned...and of course she didnt know how to make it. Yet, there were two other people in the back playing on their phones while the bar had about 15 people waiting on drinks. We will stay at the hotel again, but will NOT go to the bar.
March 14, 2014
Rated 1 out of 5 by scottaggie94 Terrible Hotel
This hotel was probably the worst I've ever seen. There is no closet, only a cubby to hang clothes facing out, with room for only a few things. The minimalism was over the top, making the stay very uncomfortable. Also, when I arrived at 12:30 am, after calling to verify that I'd be there, the heater in my room had been turned off, and the temperature was 59 degrees. By morning, it had warmed up only to 67 degrees. I had a very difficult time sleeping in such a cold room. At any decent hotel, the staff would have made sure the heater was turned on for incoming guests.
March 5, 2014
Rated 1 out of 5 by demotedplatinum Aloft is not for frequest travelers
I stayed in this hotel because I was in Tulsa and as a very frequent SPG traveler I have a free night and room upgrade. The Aloft brand seems to target very young "trendy" types with limited travel experience on a budget. The downtown Tulsa property seems to be an old office building...concrete walls in the rooms, small dark hallways...all the tells of a 1960's government office building. The room heating system was poor, most of the space in the room was wasted with a parking garage feel, and it was without question one of the most uncomfortable beds I have had in my last 100 or so hotel room nights.
On the flip side the staff was nice, they gave me my SPG award recognition...but that did not overcome a really bad property.
April 6, 2014
Rated 3 out of 5 by CB1583 It's ok, but not your typical Aloft
The hotel was underwhelming and the room was small, no dresser or drawers for anything, small closet, but it did have a nice sized shower.
Hotel staff seemed less than happy to be at work. The snack bar had limited options. The pool was like a large bathtub and the pool deck and surroundings was basically a concrete slab.
The positives were Antonio our shuttle driver...really nice guy, the shower was nice and it was a quiet hotel.
July 28, 2014
Rated 4 out of 5 by Oct13Stay Still Under Construction
The hotel was a nice stay. Their shuttle is inconvenient. It's complimentary and your expectations should not be high. We had to keep calling because they gave us estimates, the time would pass, and we would check again. The staff, even though they had our number, never let us know that 30 minutes would turn in to 45, and then an hour. We provided feedback and were informed that it was "complimentary", so we should just be happy it's available.
The front desk staff is a gamble. Make sure you do all necessary follow-up because they will not. They are nice, but you can find 'nice' anywhere.
The bar is great and the beds are comfortable. Convenient location and close to the Cox Business Center.
The manager was involved and positive.
October 21, 2013
Rated 3 out of 5 by MNBusinessTraveler People are great, food is very bad
After 12+ hours of working in downtown Tulsa, no restaurants are open and the food at Aloft is really bad. Seriously can't do better than frozen food warmed up in a microwave?
The staff are really great though and make up for a lot of the shortcomings. The beds are also amazing. My only complaint about the rooms is the super loud refrigerator.
August 3, 2014
Rated 4 out of 5 by swatte64 A different experience
Besides being difficult to find and get to, it was mostly an enjoyable stay. Staff were very friendly & helpful and to me, this is the hallmark of any business. The only disappointments I have:
1) Food in the WXYZ bar was terrible & sub-par for
price & for what one would expect hotel food to
2) The showers left a lot to be desired-seemed as if
it was set up for a handicapped person. Water
pressure terrible & water running out of the
shower onto the bathroom floor. Really missed
having a bathtub to soak in.
3) Another comfortable chair in the room would
have been nice, especially with 3 people in the
Other than that, I appreciated the free wifi, accomodation of pets, & proximity to Cox business center. Overall a great hotel.
November 26, 2013
Rated 4 out of 5 by TJMA July 2014 stay
Spent one night here on the way to Texas. Clean, well designed hotel. Attentive staff, excellent amenities for the price. Parking fee was reasonable compared to most downtown hotels I've used in other cities. Room was large and well laid out. Great shower with plenty of pressure and hot water. Only minor flaw was a tiny table- top ironing board; there was clearly room in the closet for a full-sized one. Enjoyed our stay, and would stay here again if the occasion arises.
July 5, 2014