Rated 3 out of 5 by Reb419 Incredibly nice staff, otherwise underwhelming
The staff at this hotel were excellent - all incredibly nice and go above and beyond to help you. The facilities, however, could use improvement. While the rooms were average, it was very noisy and hard to get a good night's rest. Also there are no food options on site, with nothing nearby either. I also wish they had a better gym. Overall, not sure if I would return or recommend because of the facilities.
August 7, 2014
Rated 5 out of 5 by VicVega Excellent !!
Rooms were extremely clean and the staff was great !!
September 20, 2014
Rated 2 out of 5 by unimpressed29 Tom Petty Weekend
My girlfriend and I stayed at the Aloft Downtown after the Tom Petty concert on 9/28/2014. We arrived at the hotel and proceeded to the check-in desk. When it was our turn, we approached the desk, only to be told to hang on while the woman helping us answered the phone. When she hung up, she asked for my name and began the check-in process. I had booked our room with the breakfast package and was unclear how exactly it worked. Upon asking the woman taking my information, she gave us our vouchers and she said that she wasn't sure and I would have to ask in the morning. She handed us our room keys without telling us our room number and picked up the radio and turned around. My girlfriend and I made our way back to the limited parking area and found a spot. We gathered our belongings and headed up to the elevators. I looked at the paper holder our keys were in to see that we were in room 1016. We got to the room and were pleased.It was decent sized for a basic room and the large shower was a nice surprise. We got ready and decided to head to dinner. Being unfamiliar with the area, we went back to the desk and were asking about restaurants in the area. The woman working was the other woman at the desk when we checked in. She handed us a a map and when we were asking about what was nearby, she was unknowledgeable. We walked around downtown, went to the concert and went back to the hotel. The next morning, about 8:30am, I was awoken by what sounded to be a drill. My girlfriend was still sleeping so I just tried to ignore it. It continued all morning, until it woke her up about 10:15am I called the desk to ask what the noise was and they said they had no idea and would send maintenance up to check. I spoke with the maintenance man when I heard him out in the hall and he couldn't figure out where the noise was coming from either. My girlfriend and I got our things around and went to eat breakfast. When we got down to the re:fuel area, we were informed that they were out of breakfast and we would have to make our selections from the dry goods and things since they had run out of hot food. We made our choices from the limited choices that were left, even out of that stuff. When we checked out, the front desk woman told us that they were doing maintenance work in the owner's apartment that was above our room. No apology or anything. I was handed my folio and thanked, once. I won't be returning to this location.
October 5, 2014
Rated 2 out of 5 by kassyboo want minimal, you got it
no beth tubs, no shower caps, no chest of drawers…if you like minimal, you got it…if you want to shlep your bags and hanging clothes on your own cart to your room, you got it…if you don't want to feel like an important customer, you got it…if you don't like hanging space for your clothes, you got it…if you want to order one pizza, but have to order three in order to get room service, you got it…if you like living in a concrete world, you got it…
April 14, 2014
Rated 3 out of 5 by Lucy72 Very close to BOK
Hotel was very hard to find. Even when we called for directions we didnt get much help. There was left over food left in our refigerator from the guest before us. It was a huge plus being so close to the BOK center tho
September 2, 2014
Rated 4 out of 5 by fliesalot123112 unique aloft
i've stayed at many alofts and this is one of the most unique ones ive stayed at. its located downtown in an older building with complex parking/entrance and you can't quite tell what is street level and where the lobby is; however with that said the staff is very friendly and helpful and our room was clean and free of problems so we had an enjoyable experience. good location for exploring downtown or the nearby utica square (5-10 mins)
January 1, 2014
Rated 3 out of 5 by MNBusinessTraveler People are great, food is very bad
After 12+ hours of working in downtown Tulsa, no restaurants are open and the food at Aloft is really bad. Seriously can't do better than frozen food warmed up in a microwave?
The staff are really great though and make up for a lot of the shortcomings. The beds are also amazing. My only complaint about the rooms is the super loud refrigerator.
August 3, 2014
Rated 3 out of 5 by mhaskins1957 Aloft Hotel
A little disappointed in the hotel. Need a better attention to detail.
The coffee in the morning tasted like mud. Tried the ice tea and all the sugar had congealed on the bottom. I don't think anyone had clean out the coffee or ice tea in days.
The hotel is difficult to find. Needs some better signage.
But a great location. The price was right. Would try them again.
July 7, 2014
Rated 3 out of 5 by Zonasun Bed Comfort
The mattress was extremely comfortable. The big downside was the mattress pad. It just lays on the mattress, rather than being held in place by straps or side pieces that fit around the mattress. The result is a really lumpy mattress pad that will not stay in place ... really detracts from the great mattress. Kept having to straighten out the lumps to get comfortable again every time I moved.
December 6, 2013
Rated 2 out of 5 by David623 Room not clean!
I left my room at 9:30AM, then came back at 5:30PM to a dirty room. After calling and asking why room service hadn't cleaned my room, they finally showed up, but did an extremely poor job cleaning. This was not up to even the basic standards any experienced traveler would expect. This hotel does not even include the most basic continental breakfast without charging you. A disappointment...
January 19, 2014
Rated 3 out of 5 by dandan36 Served It's Purpose
I booked a room here because my boyfriend and I wanted to go to an Event at the BOK and it was walking distance. The Aloft in OKC seemed pretty swank, so I thought it would be nice to try the one in Tulsa. Checking in was confusing, as I am used to seeing a big check in area sign, or main location at most hotels. The check in desk is next to the snack area, and Is also used as the cash wrap for that. So initially I thought that was just the cash register for the snack bar and we ended up wandering around trying to find the check-in area. The rooms were very spacious and nice though. Huge room. great view, and the walking distance to the local downtown stuff was perfect. Check out morning we were hoping to get a nice breakfast. there was some menu on the wall, and a person kind of standing in the "prep" door...but it wasn't clear as to how we were supposed to order breakfast. so we just stopped at a Starbucks on the way out of town. Other than the ambiguous check-in and breakfast thing, the hotel was very comfortable. I wish we had time to check out the pool and the bar. I will stay here again though if I go to the BOK for an event.
August 25, 2014
Rated 3 out of 5 by DebInTX nice hotel
A little hard to find, modern simplistic hotel. Nice friendly bar ...thanks to Joe, pool table and nice outdoor deck just outside the bar. Room was clean and nice, bed was comfortable. Only down side is no restaurant in the hotel. Bar food is minimal and the have a small cold food area if you want that. For the price though its great!
July 5, 2014
Rated 4 out of 5 by peapod Two Night Stay
Enjoyed our stay and have no complaints at all. Staff was very friendly and helpful. Room was nice and comfortable. Would choose this hotel again if traveling to Tulsa.
August 21, 2014
Rated 2 out of 5 by unhappyinTulsa This hotel still needs some work...
I thought the bed was extremely comfortable. Room was clean. They did not replace towels or coffee in the room. Took dirty towels but did not replace the hand towels or washclothes. The other person I was traveling with did not like the hotel. Had no drawers to put things in for a weeks stay. Did not explain the breakfast arrangements or anything else about the hotel.
January 20, 2014
Rated 5 out of 5 by SunnyTexas Friendly Staff
Overall, it was a very comfortable stay. The staff was very friendly and helpful.
Special thanks to Shawn for his help with directions and letting me know about the amenities of the hotel and about the shuttle service.
The heater in my room went haywire and the room temperature raised to 85 degrees ( the thermostat was set to 72) and the A/C was not working to bring it down to a comfortable 72. Maintenance person tried to fix it but he could not. Needless to say, I was upset that I had to switch rooms at 9 pm in the night. I really appreciate the way Shawn helped me out. He knew how to deal with an upset guest. He deserves a special thanks,
See you guys on 01/20/14. I think I like this hotel and I expect to stay every alternate week till the end of September at this hotel.. or .. I might go back to other hotel chain because of my PLATINUM status with them.You gotta love them platinum perks. Lets see how it goes ....
December 20, 2013
Rated 2 out of 5 by Moonshine This hotel needs additional ammenties
I stayed at this hotel for a conference. It took me driving three times around the block to find the location. The building was not marked and I had no idea which building was the hotel. I was disappointed to learn the hotel did not have a resturaunt on site. I was equally disappointed to find out they did not have a sauna as I was lead to believe.
May 12, 2014
Rated 5 out of 5 by Hartsy52 Loved te Hotel
Your hotel exceeded expectations!!12. This was my firsdt stay at the Aloft and I will definately be back!!! Loved the full sized shower...The bed was amazing and the floor was qiuiet which after traveling for business it was nice to get a great nights sleep with no voices in the hall ways or doors slamminf
June 30, 2014
Rated 4 out of 5 by jkirk1626 Affordable- Get more than you pay for
Good value for the money.
Stayed Fri July 4 & Sat July 5 2014.
Value for the money.
Room phone's cordless-phone base had a speaker phone.
Look of design are solid.
Staff was helpful and welcoming, particularly Seth who was working the front desk on the night of Sat, July 5, 2014 when we checked in.
When I walked in from the ground floor parking garage, the front desk was unattended. No sign was at the front desk. But for a guest telling me that I had to go one floor up to the other front desk, I wouldn't have known to look for another front desk. That's a big oversite.
On Fri, July 4, hot water was barely warm in the shower. The staff said the boiler went out, so this might have been an exception.
The shower enclosure didn't keep water in the shower off of the bathroom floor.
The staff was personable but oblivious. I asked on the phone if they had an outdoor lounge. They did, but told me they didn't.
The Bottom Line
You get more than you pay for.
July 6, 2014
Rated 5 out of 5 by Dono Almost perfect
This place is so incredible. Really nice rooms, super friendly staff, great bar, perfect location to BOK and Blue Dome District. My only complaint would be the morning noise. It's an old office building so the walls are paper thin. They should of added some sound deadening. I'd go back in an instant. Really was one of our more enjoyable hotel stays.
December 8, 2013
Rated 5 out of 5 by josiekl9999 Excellent location
We stayed at the Aloft in downtown Tulsa in June 2014. We chose the hotel because of the proximity to the Cox Business Center. The room was spotlessly clean, the decor was refreshingly different from other hotels and the staff were all friendly and helpful. Enjoyed the hotel bar after the concert.
June 26, 2014
Rated 3 out of 5 by Bud44 The hotel needs more options
The staff was courteous and helpful, the shuttle bus was useful for help within the mileage parameters. the room was kept clean by the housekeeping staff, The options for food and beverage were average at best. With the cost of the room there should be at least minimal items at no charge.
June 6, 2014
Rated 1 out of 5 by Kristie76 Very Dissappointed
First of all we had trouble finding this hotel. So we called and we called, no answer. Even got the cell number of the manager and he wouldn't answer. Then we finally find it and show up to have two of the check in girls messing around with this guy. Lauging hugging and joking around. Was very unprofessional.
April 7, 2014
Rated 3 out of 5 by Les4322 OK but not as good as other Alofts
This is an older hotel converted to an Aloft. The lobby, elevators, hallways, etc. have dated floors and walls. The service in the bar was not that great... took a long time.. food was not very good. The air conditioning in my room did not bring the temp down to less than 74 degrees no mater how low I put it.
April 5, 2014
Rated 4 out of 5 by JKP45 Nice room.
Had a two night stay. Room was nice and clean. We was gone from the room all day and when we returned that afternoon the bed had not been made nor the towels changed out. Ask front desk to bring cleed towels and when we returned late that night the towels had been changed out with clean ones.
April 21, 2014
Rated 5 out of 5 by chet66 cdoubleu
loved everything about this hotel. the only problem was the air conditioner unit made an annoying sound when it cycled off. i am normally use to having a face cloth and shower floor towel which was not in the room. the noise level in the hallway was above what i am normally use to. great place
October 28, 2013
Rated 5 out of 5 by Takeadrive Fun and Stylish
The hotel is in the old (1960s) City Hall downtown. Public areas are fun and stylish, decor for the rooms is standard Aloft. Location is great, especially for events at the BOK Center, and it's just a few minutes walk to the Brady and Blue Dome districts.
June 2, 2014
Rated 5 out of 5 by Beccaboo The staff is always friendly.
We always stay at this hotel when we come to see our son at Tulsa Univ. The staff is always friendly and helpful, especially at the bar. The bar is very "user friendly" with the close proximity of the pool tables, tvs, and the pool, itself. You can also order great snack at the bar.
February 24, 2014
Rated 4 out of 5 by JamesFranco Great contemporary hotel at a great price
I travel a lot and most hotels and hotel rooms look the same. ALOFT is definitely unique and the price was great.
The gym was great, the outdoor seating was awesome and the bar OK. The music gets a little loud.
The bed and the sheets in the room was above average.
April 7, 2014
Rated 3 out of 5 by JP57 An Average Experience
One of my key indicators is ability to regulate hotel room temp; I could NOT get this room cold, thus a horrible night of sleep. As a Platinum member, some recognition is nice, given what it takes to achieve these levels. Turns out it was a bit hard to come by here!
October 21, 2013
Rated 5 out of 5 by MIL000 vary nice stay
room and service were wonderful not a fan of paying to park and was offered no reason for the charege
July 21, 2014