Rated 5 out of 5 by Pamelab The employees here are FANTASTIC!
This was a last minute decision on a very busy night for the hotel and I was concerned that I wouldn't be able to get a room. Not only did I get a room, Morgan also saw to it that I got a room with the view that I would enjoy!! She was extremely accommodating, helpful and respectful. You could tell that she was trying very hard to get my wishes granted and went out of her way to do that without ever once making me feel as though I was putting her out. Even though the hotel was busy and she was fielding many questions, the girl that checked me in (I believe her name is Raeleane) was extremely sweet, kind and helpful. She is the perfect person to have as the first that people see when they arrive because her smile is so kind and welcoming. She was absolutely delightful. The room was awesome and very clean. I loved the special touches that were added to the room that showed whoever prepared it for me cared about me and wanted to make my stay a pleasant one. I was in the hallway and was looking for direction and started talking to a woman named Shelly who was very helpful with what I was needing but beyond that truly seemed to have a loving heart and a very compassionate demeanor. I loved your staff and everything else about my stay! I would absolutely stay there again!
December 23, 2014
Rated 5 out of 5 by Sissie48 This hotel is convenient
My daughter and I have stayed at this Aloft two years now as we participate in the Route 66 Marathon. It is convenient to both the Cox Convention Center and the race start/finish locations. We are able to walk to and from our event on Sunday. Rooms are spacious and clean. Reservations are always correct and the staff has always been able to answer my questions regarding Tulsa.
November 24, 2014
Rated 5 out of 5 by ValG3 Great for the Route 66 Marathon
Comfortable, chic, modern hotel with interesting decor. Great proximity to the start of the Route 66 Marathon.
November 25, 2014
Rated 5 out of 5 by CambridgeTraveler Centrally Located, Great Bartenders
This was my second stay, and the hotel did not disappoint. Friendly helpful staff, very modern and new facility, and great service in the XYZ bar.
December 4, 2014
Rated 2 out of 5 by rpm14 3+ strikes and you are OUT!
Checked in to suprise $10 per night parking. Would be nice to know this ahead of booking. Then I went to bar to get food/drink. Bartender couldn't change the TV to primetime TV football game cuz she didn't know what channels the primetime channels were (hello, get a guide from a room). In morning I figured out they put me in a handicap room and the shower head came up to my stomach. Worst of all, no disclosure that this MOTEL allows DOGS! Changed rooms second day and they told me dogs should only be allowed on 2nd floor but I was initially on 4th floor. Woke up at 5am to dogs barking. WTF? Is this a MOTEL or a HOTEL??? With a conference center next door this is soooo illogical to me. Definitely won't be back. WORST STARWOOD I HAVE STAYED INCLUDING MANY SHERATON'S because, ignorance is bliss for the management here, I guess.
October 15, 2014
Rated 5 out of 5 by Rodger Great Staff, Great Location
I've been throwing monthly parties at this SPG property for several months now. Brooklyn, in the front office, takes great care of us everytime. Brooklyn and her staff are all very nice and willing to go the extra mile to ensure customer satisfaction.
I have planned the September party at this location, and have already booked rooms for October. The hotel can be difficult to find on your first trip, because it's a converted office building. They did an amazing job turning it into a hotel. The pool may be small, but it's big enough to lounge around in. The hotel bar is really nice. They have a billiards table if you like to shoot pool while you drink.
The hotel is located right downtown. It's a short walk to all of the downtown bars and restaurants. I highly recommend this SPG property to anyone needing to go to downtown Tulsa.
September 22, 2013
Rated 5 out of 5 by TulsaSD Great stay - quiet yet sleek
Tulsa resident > twenty years. After being wed, I decided we would stay here, although there are some fancier places (50% more$) and I know them well. Aloft was better; showers and bathrooms (room and downstairs) are uber nice and include Kohler products. Great staff response, very cool lounge area down in the lobby; drapes in room black out the sun! Yea. Parking is a little funky just cause of the retrofit bldg. A+ exper.
October 7, 2013
Rated 4 out of 5 by jsarrafi Overall great hotel in Downtown Tulsa but.....
Overall this is a great hotel in Downtown Tulsa but the majority of the front desk staff needs to change. What a cranky bunch of people. I'm not a needy guest but I think Starwood would almost be better off not having a number of those folks in their employ. The rest of the staff (housekeeping, bartenders, etc) were amazing by the way.
A bit of a difficult location to find and get to (due to lack of visible hotel signage and city construction) but overall a great spot.
November 26, 2014