Rated 1 out of 5 by beace Hotel has bad features
First I have never been to a hotel that makes you pay for parking. It is just rediculus. If it is part of the rate without telling the customers it would be OK. Its just 10$ but the way you make customers pay it is intimidating. Your staff are misinformative and rude. Sometimes they dont want to clean the room. And when I walked in I asked about breakfast which was in my rate, the front desk lady just said no breakfast. And I had to back to the car and get my reservation print out and go back in to show her that small part that says breakfast rate. Overall, it was the worst hotel experience i ve had ever; I have been to more than 20 hotels in the past couple of years and this was the worst.
October 17, 2014
Rated 1 out of 5 by TheFamilyGuy Dissapointed again
I have really been wanting this property to rise to at least minimal SPG standards, but I continue to be disappointed.
If your an SPG member it will not take long to see subpar standards you know SPG delivers.
November 5, 2014
Rated 2 out of 5 by rpm14 3+ strikes and you are OUT!
Checked in to suprise $10 per night parking. Would be nice to know this ahead of booking. Then I went to bar to get food/drink. Bartender couldn't change the TV to primetime TV football game cuz she didn't know what channels the primetime channels were (hello, get a guide from a room). In morning I figured out they put me in a handicap room and the shower head came up to my stomach. Worst of all, no disclosure that this MOTEL allows DOGS! Changed rooms second day and they told me dogs should only be allowed on 2nd floor but I was initially on 4th floor. Woke up at 5am to dogs barking. WTF? Is this a MOTEL or a HOTEL??? With a conference center next door this is soooo illogical to me. Definitely won't be back. WORST STARWOOD I HAVE STAYED INCLUDING MANY SHERATON'S because, ignorance is bliss for the management here, I guess.
October 15, 2014
Rated 5 out of 5 by Danamom This hotel has a great layout and bar!!
We have stayed at Aloft on two separate occasions for concerts. I love the atmosphere and the fact that we were in walking distance from the BOK. The staff was extremely friendly and very helpful. I will most definitely be back!!
November 3, 2014
Rated 1 out of 5 by PaulT49 Not a good time had by my family.
The gentleman working the front desk was rude, when a customer had a question that required a NO answer he shock his head no for several minutes. Is this how they are trained to respond? Also, the room had no heat. I woke in the morning and the heater would not come on, turned to auto and Heat and the room temp. remainded at 67 degrees for over 30 min. I called the front desk and told them. No one ever came to the room. Normally we would get a continental breakfast, coffee, muffin, cereal etc.
They wanted to charge. I was paying for a 151,00 room not a cheap venture. Also, some of the staff had there breasts 1/2 exposed, which I thought was tacky at best. Parking was also 10.00 and I had to walk quite a ways... I will not stay at Aloft again. Thank You. Paul Timshel
October 21, 2014
Rated 5 out of 5 by Rodger Great Staff, Great Location
I've been throwing monthly parties at this SPG property for several months now. Brooklyn, in the front office, takes great care of us everytime. Brooklyn and her staff are all very nice and willing to go the extra mile to ensure customer satisfaction.
I have planned the September party at this location, and have already booked rooms for October. The hotel can be difficult to find on your first trip, because it's a converted office building. They did an amazing job turning it into a hotel. The pool may be small, but it's big enough to lounge around in. The hotel bar is really nice. They have a billiards table if you like to shoot pool while you drink.
The hotel is located right downtown. It's a short walk to all of the downtown bars and restaurants. I highly recommend this SPG property to anyone needing to go to downtown Tulsa.
September 22, 2013
Rated 5 out of 5 by TulsaSD Great stay - quiet yet sleek
Tulsa resident > twenty years. After being wed, I decided we would stay here, although there are some fancier places (50% more$) and I know them well. Aloft was better; showers and bathrooms (room and downstairs) are uber nice and include Kohler products. Great staff response, very cool lounge area down in the lobby; drapes in room black out the sun! Yea. Parking is a little funky just cause of the retrofit bldg. A+ exper.
October 7, 2013
Rated 5 out of 5 by BCVolleyball Very Comfortable and Great Service
Our Volleyball team stayed at this hotel for 7 nights and it was great! The corner suites were spacious (although it would of been nice to have some drawers). All the staff from the front desk, to housekeeping to the shuttle drivers to the bar staff were friendly, courteous and helpful. Special mention goes to Candice who went out of her way to accommodate us and had the best sense of humour!
The location was also super convenient to the Cox Convention Center where our event was held. Definitely would stay here again!
July 30, 2014