Rated 4 out of 5 by Hale14 Overall Stay was Great!
This is the second year my husband and I have stayed in this hotel for a weekend getaway. However, we were told that they served "complimentary" breakfast on the weekends. Not only did we have to pay for the breakfast but the food was only mediocre.
August 31, 2015
Rated 3 out of 5 by Yolanda1985 Did Not Like The Location
Its not a bad hotel and staff is friendly but I just did not like the location. It was confusing to get to each time I left and came back. Besides that I would recommend the hotel to my friends and family
August 12, 2015
Rated 5 out of 5 by MelJo Modern and fun
Loved aloft! Staff was friendly and helpful, service was great, and it was an awesome price. Drinks at the bar were a little high and traffic sounds got a little loud, but overall a great stay.
June 8, 2015
Rated 5 out of 5 by becca31 Great stay
The room was very comfortable. We loved how up to date and modern the hotel is. My husband commented that this was the nicest hotel he has stayed in. Very few food and beverage options.
May 20, 2015
Rated 1 out of 5 by Paulmalu Left Disappointed
This location is a little creepy at first. Had to find the lobby (on the second floor) as I was dropped off in a garage.
Once in the lobby couldnt find the receptionist as she was chatting with some guy. No acknowledgement of SPG memebership
Internet was intermittent, sometimes great and sometimes slow.
When checked out, worked in the lobby. Went to buy food and they told me it was cash only, which Ive never experianced before.
Wouldnt stay at this location again.
April 8, 2015
Rated 5 out of 5 by KS2015 Great work from your events staff
I wanted to write in to say Krista Mooney Shea did a terrific job supporting our Hiring event. She anticipated needs by moving our room when a leak happened, arranged for us to have lunch (which I had forgotten to do and we would have all starved) and checked in throughout the day to be sure we were all set. She and her assistant Christine also came up with a low cost solution to our need for a projector in about ten minutes. They did a great job and we felt very supported. We would absolutely have future hiring events in the downtown Aloft!
I should share that the appetizers in the bar could use some revamp. They were all very microwaved and didn't taste fresh. Although the bar staff was fantastic with their service. Just food quality feedback.
Thank you for helping us put on a successful event!
March 23, 2015
Rated 4 out of 5 by CheriCee Great Price, Overall Great Staff and Hitel
I stayed at this hotel for one night, checking in on a Wednesday night- out Thursday afternoon. My first experience was with the complimentary shuttle, what prompted me to try Aloft. The PM driver, A, was truly welcoming. Aloft made an excellent choice in hiring him. He also recommended Yokuzuna, delicious sushi. I definitely would trust his judgement. He offered multiple ideas on places of interest. If I had more time, I would have tried them all. Next time, I will.
I had a swift, painless check in. L. was great. She was very helpful, understanding, and accommodating. A booking error occurred, prior to my arrival, and I received a complimentary drink at the XYZ Bar. The bar staff was friendly. The Blue Margarita is delicious, and reasonably priced. I fell in love with my room upon seeing it. I'm an SPG member, so I chose this hotel. The King sized bed was so comfortable. As soon as my head hit the pillow, I feel asleep. I had an appointment the next morning, and attend a drop off and pick up. The shuttle goes within a 4 mile radius, not 5. Unfortunately, I cannot remember the AM driver's name. I remember Mr.___. I apologize for that. He was very kind, pleasant, and knowledgeable. I don't know if they will see this, but thank you so much for your treatment and hospitality. I will stay again based off your services, as well add all that Aloft had to offer.
Overall, I had a great experience. The only thing I'll say was a con was the woman I checked out with. She did not have that same welcoming tone that I felt from the staff I encountered. She didn't do anything horrible though. She asked how my stay was. I made a purchase from Recharge, and didn't get to use my SPG number. It's my fault, but I wish she could hsve asked if I had a card. Oh well. A member of engineering I happened upon was genuinely friendlier and more helpful than she had been. That engineering member in fact got my drop off taken care of. I asked the lady as I was checking out for a drop off when the shuttle began. She said ok. I thought it was taken care of. I saw Antonio arrive for his shift, and we spoke. He let me know he was ready when I was. I took that to mean he was aware that I set it up, or so I thought. I went down to the lower level, to wait for him to arrive. That's how I came in contact with engineering. It turns out my request was never passed along, nor scheduled. It wasn't a long wait after that. I was agitated, but I didnt let it show I hope, lol. At least engineering apologized.
Originally, I was going to go with 5 stars, but thinking about the mess up at the end with the shuttle I put 4 stars. If I had an appointment at the time I arranged my shuttle, I would have been late. I will stay again. I just will have L. take care of all my arrangements instead of B. That's who I checked out with, B. I just remembered her name.
Another con: No SPG acknowledgement whatsoever. Not asked about membership.
March 7, 2015
Rated 4 out of 5 by ConsultantInTulsa Solid Starwood property in downtown Tulsa
I stayed at this hotel for 40-50 nights in 2014 and appreciated the consistency of service. I was always able to get my preferred room layout and the staff is helpful. The rooms are not the highest quality, but they were always clean and comfortable. The shuttle service was good and they have a good selection of items in the grab-and-go pantry.
March 1, 2015