Rated 3 out of 5 by LL2007 This hotel doesn't recognize platinum members
This hotel doesn't give recognition to platinum members. I've stayed here 3 times but the hotel hasn't once upgraded me, even when I reserved the room more than a month ago.
This hotel is new and modernized, however, some areas were not thought of. For example, the end table has a hole opening so if you drop a small object, it's impossible to get it out. We couldn't use the drawers in the closet because the closet door didn't open all the way.
August 24, 2014
Rated 3 out of 5 by SadStayforme Strong bleach and chemical smell on towels/bedding
I could not sleep due to very strong smell of bleach and chemicals.
August 25, 2014
Rated 2 out of 5 by Maryz Hotel Needs Improvements
The refrigerator in the room was located at the bottom of the sink in the bathroom; seated on the floor. Don't think this is an appropriate spot for this amenity. Not all hotel staff were courteous and able to assist us with our needs. The Food & Beverage choices were very limited. The hotel elevator lighting was a dark blue light and made it hard to see. The hotel is more catered for young/single people as it felt like entering a bar in the evenings. Not a place for relaxation. Parking was limited as well. We had to park down the street or in the parking lot for the strip mall in front of it.
August 18, 2014
Rated 5 out of 5 by MinnesotaGirl Your front desk staff is top notch
After being bumped from another hotel with no explanation we (my colleague and I) were placed at the Aloft Cupertino. Despite having a last minute reservation the young lady at the front desk was extremely kind and responsive to our earlier frustration. She even worked to guarantee rooms for the the remainder of our stay. She provides great customer service and I am thoroughly impressed.
August 21, 2014
Rated 2 out of 5 by KateP72 Would not recommend
Checked in at 5pm and already all their 2-queen rooms were taken, so they tried to pass off giving us a handicap-accessible room as a deliberate choice because it was "quiet", even though we could see on the computer that no other rooms were available. Only one free bottle of water in the room for 2 people. The refrigerator didn't work. I needed a sewing kit and called the front desk, but he said they didn't have any (what?? at a business hotel?). Later I saw the sewing kit for sale in the store... but was appalled that they try to sell things that other hotels provide as a courtesy. All this for $339/night plus taxes. No thank you.
July 24, 2014
Rated 4 out of 5 by NimaBH Good hotel
Nice hotel but the doesn't have microwave!
August 12, 2014
Rated 2 out of 5 by EDWTraveler A good start, but some fixes needed
This is an alternative hotel concept - no real food services, little interaction with staff, but you can receive your bill digitally and no need to check out in the morning. Beds are cosy and the bathroom amenities come from Bliss, which is nice. AppleTVs are in the room for cable, netlfix or movie rentals. Be sure to bring your own passwords, however, if you want to use Netflix.
It's not really a home a way from home, but more of an efficient place for a quick overnight stay. Walls are a both thin, so you do hear your neighbors. it's a better quality than low-budget hotel chains, but with a similar feeling of letting you get on with your stay with low-hassle.
July 30, 2014
Rated 5 out of 5 by hbluna79 ALOFT STAY-7-9 AUG 2014 FOR LUNA
Great Hotel. Only complaint: closet door extremely heavy and difficult to open and close. Door came of the rail when tried to open.
Otherwise great hotel and would stay there whenever visiting in the area.
August 10, 2014