Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 742 reviewers.
Rated 5 out of 5 by The Hotel management is above par. The GM is proactive and always visiting the facilities and improving the existing services and facilities. Never se Services and facilities are 5 star standard. I am sure that it will attaining such a level in due time. April 7, 2014
Rated 2 out of 5 by Bell Desk - very ppor service with cheating taxi fee Unfortunately the bell desk offered me for the tax price from hotel to airport MYR 150, while I know it cost 70~80 MYR. I also requested once taxi to KLCC and bell desk mentioned that the traffic is bad so need to pay double or triple instead of paying by meter. I do understand it could be normal in KL for foreigner but NOT BELL DESK of Prestigious hotel such as ALOFRT!!!!! This is such a shame that I experienced this in the world known hotel. I would seriously recommend for you to improve this situation asap. Otherwise because of this small nothing the overall image of your hotel completely could be ruined. April 6, 2014
Rated 3 out of 5 by This hotel is over rated Over priced, not user friendly, negative details I keep for my self April 5, 2014
Rated 5 out of 5 by Gerat stay in KL at Aloft First time at Aloft and greatly impressed. Fun, quirky hotel with great decor. Staff were very helpful, friendly and efficient. Good room rates included breakfast and restaurant offered good value buffet dinner. Good sized room and bathroom and very comfortable bed. Roof top pool a bonus for hot and humid days. Stayed to attend the Malaysian Grand Prix and do some shopping. Sentral Station just 50 metres away so travel is a breeze and really valued airline check in at the station.Only two small negatives were bathroom amenities weren't always replaced and requested high floor but were allocated Level 9. Thank you Aloft KL for a great stay. April 2, 2014
Rated 5 out of 5 by Simple and yet unique outlooks Food varieties ... and perhaps extension of late check out time for regular guests ... April 1, 2014
Rated 5 out of 5 by The best hotel to stay and relax This is my time staying at Aloft hotel and to my surprise the staff that assist is young and energetic. Polite and clear information has given to me. The only thing that I disappointing they forget my request for the anniversary arrangement as I would like to give surprise to my husband. The facilities is marvelous and I get to use the facilities for free like browsing internet, playing pool, mini games , Xbox and etc. The hotel is very clean and comfortable. The design really amazing and starter place to stay . March 31, 2014
Rated 4 out of 5 by This hotel has a nice pool. The hotel has a nice pool, and we went to check it out, it was great, until we ordered a bottle of wine, and the waiter asked me how many glasses I wanted and I asked for two, he brought my two glasses of wine and when I was done I asked for the rest of the bottle, he said I I asked for two glasses!, When told him he made a mistake, he said he can't give me the bottle, because they had no full, bottle. I then had to asked to speak to the manager and she rectified the situation by getting me a bottle in the end. March 29, 2014
Rated 4 out of 5 by Chosen1 is happy with this hotel Great location, very comfortable rooms, great amenities, stylish design. March 29, 2014
Rated 5 out of 5 by Aloft This is a good medium priced Starwood property in KL March 29, 2014
Rated 3 out of 5 by Manual Room Service I was in room 905 and had ordered room service for one of the nights. A simple fish & chips and a can of coke took 1hr 15mins. I called after 1 hr and the lady said she will check and call back. Then I received a call back but the guy who called me to confirm my order and said he will call me back. I finally got the knock on my room and there were 2 gentlemen, one the server but the other one I am not sure who he was, as he did not introduce himself. I asked him repeatedly what happened before he explained that the order was written down for room 903 instead. Written down? I thought we use technolody these days? Not acceptable. March 27, 2014
Rated 5 out of 5 by Consistant high standard Great location, great atmosphere and an all round excellent hotel.. One minor gripe.. the wireless in the end rooms is extremely slow and at times unable to connect... other areas (away from my room) the connection was fast and reliable... March 24, 2014
Rated 2 out of 5 by Terrible experience with payment When the hotel was booked my credit card was charged and paid about 40 day earlier. When I checked in they say payment not make and i show all document i could to say payment already taken,' Spend a total of almost 2 hours in the front desk in the next 3 nights trying to solve this hotel internal issue. My suggestion to all travellers to this hotel,, DO NOT prepaid. and SPG do not get recognized here as well. March 24, 2014
Rated 5 out of 5 by Coolz & Relaxation It was a wonderful and surprising when you check in with your expectation provided, hospitality to services. The talents are trained well. Environmental friendly and cool atmosphere. For Birthday and Wedding Celebration are most recomended. Aloft KL Sentral really care and concern on their hospitality. Business traveller, you may fell like home and relax. March 24, 2014
Rated 2 out of 5 by Bad service I was book this hotel at very last minutes. However, the service still same as my previous experience. No addressing the benefit of the platinum member during the check-in. I was stay there for 2 night and I have to request the news paper on my own. March 20, 2014
Rated 4 out of 5 by Servicing Good front desk, but not corporate sales / security. Ballroom is new and modern, something different from others. March 20, 2014
Rated 5 out of 5 by Fantastic hotel A great hotel for our short stopover. Facilities are modern and clean. The lobby is very funky, a refreshing change. Staff were friendly and efficient especially with our 6am check out. Our room was spacious and the shower was great. March 20, 2014
Rated 5 out of 5 by Great value in a good location I thoroughly enjoyed my 3 week stay in this Hotel. I was in KL for work and the central location meant easy access to my clients and facilities and airport train. I especially like the breakfasts which do not get boring. March 19, 2014
Rated 5 out of 5 by Couldn't ask for more! The location is so convenient because it's right across the road from KL Sentral so you can basically get anywhere easily! The hotel itself is really cute and trendy and the rooms were spacious with a comfy bed and great facilities! The rooftop pool and the Mai Bar was our favorite place to chill and have a drink! Food was awesome and we are still craving for it after coming back to our country :) Overall LOVED it and will stay here again when we come to KL. March 19, 2014
Rated 5 out of 5 by Friendly Staff, Amazing Facilities Was greeted warmly by the staff upon arrival and they helped with my bags, when i got to my room i was pleasantly surprised by its spaciousness & the basic amenities were perfect, the staff made sure i got everything i wanted. will definitely come back! March 17, 2014
Rated 5 out of 5 by great personal experience! Aloft Sentral has a really modern / industrial feel. However, we still felt the warmth from the hotel staff as they are approachable and friendly. They make a huge difference to a hotel! Well done! March 17, 2014
Rated 4 out of 5 by Convinient Location Great location. Right next to Train Station. March 15, 2014
Rated 4 out of 5 by great features great staff always ready to help no matter what. all areas easy to find and very clean. only problem was the noise from roof bar we were on the 27th floor and thin walls in room as was woken up at 5:15am by phone next door ringing and conversation. March 14, 2014
Rated 3 out of 5 by Great Location, Clean Room, Not good for SPG Platinum Room and Location of the Hotel is great. Right next to Central station, very convenient if you need to use the train. Staff and Food is definately a let down. I was told by the check in staff that Aloft is an equivalent of a Motel in the State so facilities are limited. SPG Platinum guest, please dont expect to get a suite as Aloft do not participate in this category. Please don't expect to have an Exec Club also, so no meeting room for you to utilize. Door Man, not very helpful at all when needing a taxi. I have to find one myself. In General need some improvement in Customer Service especially Greeting and Smile. March 14, 2014
Rated 5 out of 5 by I loved this hotel This is a great hotel, from the moment I stepped through the door I loved it. The staff are great, the style and quality of the building is amazing, the facilities fantastic, food good, everything is easy. It is also extremely well integrated into the KL transport network, so you don't need a car! The only negative was the lack of desks with sockets downstairs on checkout day, so nowhere to work, but even here the staff were extremely helpful with workarounds. March 12, 2014
Rated 5 out of 5 by This hotel is in an excellent location and has excellent staff centralised location next to KL Sentral excellent staff service -- where else would they ask you if you'd like a paper at breakfast :-) March 6, 2014
Rated 4 out of 5 by Clean and centrally located hotel Centrally located with easy access to public transport. March 4, 2014
Rated 5 out of 5 by Value for Money and Great Staff This is the first time we checked in at Aloft and we were very satisfied with their service. The price is worth the stay and will be staying again at Aloft in the future March 3, 2014
Rated 5 out of 5 by Great staff I was staying in the hotel with my 2 yr old son. Staff made my stay with the kid most comfortable. Particularly people at the breakfast area were awesome. On first day my son did not eat well and next day they prepared a variety for the kids with kids cutlery and lot of things to amuse kids. Overall it was a pleasant stay. Location of the hotel is also very convenient, next to Sentral Station. March 2, 2014
Rated 5 out of 5 by This hotel is in great location and friendly staffs This hotel is in KL sentral, hub of public transportations. It is very convenient for traveller like me to take a ride. Hotel staffs are friendly and helpful. Feel a bit dissappointed, the other guests had a welcome drink while waiting, but not for me. February 28, 2014
Rated 2 out of 5 by Not breastfeed-friendly Am disappointed to find out that there's no freezer facility available for nursing mothers to freeze and store breast milk. The staff told me I can't store my breast milk in the freezer. Didn't have this problem in other hotels. I had to throw away my breast milk. Will not be back even though the hotel is good otherwise. February 27, 2014
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