Aloft Kuala Lumpur Sentral

  • No 5 Jalan Stesen Sentral
  • Kuala Lumpur,
  • 50470
  • Malaysia
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 675 reviewers.
Rated 3 out of 5 by Look out for Muthu and Naim at Nook Looking for genuine greetings, service and smiles at breakfast, look for Muthu. Want eggs cooked with love, look for Naim. They are at Nook, one of the restaurants at this very new hotel. These gentlemen made a point of remembering my requests and delivered without fail. 10 stars for these 2 staff members. I can't say the same about housekeeping though. Very inconsistent, lacking on certain days and I am still waiting for the duty manager to revert on a complaint re house keeping. Laundry is expensive, better to buy new clothes in KL in stead of doing laundry here :) Making a local call here cost about the same as a "Happy Meal"... September 9, 2013
Rated 4 out of 5 Perfect location Easy to arrive to the hotel. We took the bus from the airport. Clean and nice staff. Nice view and cosy pool/bar on the roof. We highly recomend this hotel and will come back for sure! September 9, 2013
Rated 5 out of 5 by excellent hotel !!!! The moment i check in, i knew this hotel will remain my top listed choice whenever i visit KL from now on. It's extremely near to KL Sentral, which means travel from hotel to other places in town becomes so easy. No more changing from monorail to lrt etc. The exit is near the Macdonald ice-cream counter & steamed corn counter. Crossing the road to Kl Sentral is easy and safe, even at night with children. The surrounding is not crowded, compare to the other exit to KL monorail. The staff are friendly, helpful, young and energetic. The hotel is new, trendy and clean. Room are spacious. Certainly would recommend anyone to stay here, at least for once and feel the difference. September 9, 2013
Rated 2 out of 5 by The hotel has a new staff The hotel need to immediately work on teh communication skills of the staff as it really elevates the customer experiance. Secondly, limited timing for the laundary services is not too convenient for guests with late checkin, specially when they hay meeting the very next morning. Roof Top pool side is a great attraction, however staff can make it worse & good for the guests. Limited options of inhouse dine in :( September 9, 2013
Rated 4 out of 5 by Family stay in Kl Great hotel,l amnenities was superb and room service was quick . For people who do not want to drive in this jam stricken city ,the hotel is right in front of the connection hub of LRT/MONORAIL and the the fast train to the airport. Although the monorail can get really pack to the door at peak hours, so plan your journey well, if you go to major shopping areas. September 8, 2013
Rated 5 out of 5 by One of the best in KL The hotel was strategically located at kl transportation hub,so basically you can easily get any transport to anyplace,The hotel have a great ambiance with a really nice and chic decor,one of it kind in KL.the staff was great and the view towards KLCC is amazing.the rooftop pool is exceptional!room was decent,large and modern,bathroom was simple,clean,no bathtub but equip with bliss amenities..a very recommended place to stay! September 8, 2013
Rated 5 out of 5 by great hotel I had a great stay in this hotel.The staff are friendly and helpful.I arrived at 11 am and they manage to find me a room.Check in and out were smooth.The rooms are great with big beds.And the location are fantastic.I can just check out from the hotel and walk across to check in for my flight at kl sentral.Even manage to do some shopping before taking the erl to the airport. September 8, 2013
Rated 4 out of 5 by Modern design I like the modern design in the room and the at the lobby the amount of space allocated for guests to sit and chat September 8, 2013
Rated 5 out of 5 by Hotel has nice view, you could see the Manara and Twin Towers It was frist time for me to stay at Aloft. I liked everything about the hotel, The pool at the top roof was amazing. September 7, 2013
Rated 4 out of 5 by Great hotel for holidays (not just business) This was a great hotel with extremely friendly helpful staff. The location is great next to KL Sentral as you can get anywhere in the city via train or monorail. The pool is a great feature with excellent views. Would definitely recommend this hotel. September 7, 2013
Rated 4 out of 5 by Room Faucet spray water all over I had stayed twice in aloft Sentral and every other day I forgot that the room faucet's water spray is too strong. Many a times, when I open the tap, the water splash out and wet my clothes. Furthermore, the hot & cold water control in the shower area is very bad. Suddenly hot, suddenly cold. September 5, 2013
Rated 4 out of 5 by Strategic Location Located next to KL Sentral, very convenient. Nice beds. September 3, 2013
Rated 2 out of 5 by Slow action at Reception counter Newest SPG hotel in Kuala Lumpur. Very clean room and easy access to airport train, city train and monorail. Unfortunately, you have to allocate time for check-in and check-out. Check-in que. It takes more than 5 minutes waiting my turn to to check-in and takes another 10 minutes to get room keycard. Check-out que, 13minutes queuing and another 7 minutes for verification. Only 3 out of 4 Reception counter available even though very long que at the counter. September 2, 2013
Rated 2 out of 5 Over rated.... Just didn't get to feel that this hotel is part of Starwood's and to hinge on the tageline of "a vision of W hotels" is a far cry. The overall staff look shabby and waiters at Nook just lack the "service" capabilities. September 2, 2013
Rated 4 out of 5 by Good breakfast The buffet breakfast was refreshingly different from other SPG hotels that I have visited. The "hot egg" dish was unique. The buffet also allow you to do a takeaway of the assorted fruits offered. September 2, 2013
Rated 3 out of 5 by Improvement The front staff need to improve on: 1) Their perceived friendliness and enthusiasm towards satisfying guests needs. 2) on the speed to check in and check out guest. Love to see these improvement when I return the next trip, Cheers! September 1, 2013
Rated 5 out of 5 by EXCELLENT HOTEL I EVER STAY the hotel provide the good service, good food, comfort room and convenience location. August 31, 2013
Rated 5 out of 5 by Great and Modern Hotel The Aloft Hotel has a very special design and look so modern. The room quite big and so clean. The single bed large and very comfortable. The air conditional is quite suitable to me, not so cool at night. I can sleep well until next morning. The facilities quite good and clean like swimming pool, gymnasium etc.The wash room in the room very clean and all the tools for cleaning body are prepared nicely....well done!! August 31, 2013
Rated 5 out of 5 by Value to Money excellent location, excellent staff, very good property. A value to money stay in KL. August 29, 2013
Rated 1 out of 5 by Very bad reservation experience I have made an online reservation via the online SPG reservation system. I marked the 'Breakfast Package' option and the the only package for Urban room that was display for breakfast package was the 'Aloft Package'. After my booking, I went on to mark on 'Promotion & Packages' and I was surprised that an additional 'Room & Breakfast' package option was then made available that was much cheaper. I subsequently wrote to for clarification, but it was a nightmare. They mentioned that since I already made payment, there was nothing that they can do. I asked for further clarification and subsequent follow-ups draws a blank. August 28, 2013
Rated 4 out of 5 Great Stay! The front desk staff was courteous and efficient. The room I stayed in was big and clean. Great location too! Walking distance from KL Sentral. August 27, 2013
Rated 5 out of 5 by Central Hotel Brand new,great service, very clean rooms, Great rooftop pool August 27, 2013
Rated 5 out of 5 by I loved it! It's central location. Pool and bar! August 27, 2013
Rated 5 out of 5 by unexpectedly fabulous How often do you arrive at a major city's transit bus/train station and cross the road to a super fine hotel? That's Aloft in KL. It was a total surprise and a welcome change after three weeks travel. Perfect location, great facilities, sleek and friendly. It was so good to arrive. The front desk was flight control central, very smooth. Rooftop infinity pool, excellent food, great staff, and, wait for it, plunger coffee. It's such good value. Not to be missed in KL. August 26, 2013
Rated 5 out of 5 by Awesome Stay The room was awesome. The breakfast experience has greatly improved, refills were timely, guests didn't queue for food. Keep up the good work!!!! August 26, 2013
Rated 5 out of 5 by Nice location I love this hotel, good service and good place. August 25, 2013
Rated 3 out of 5 by New Hotel Fun Hotel with games in the lobby. Not recommended for platinum member as no extra benefit like club lounge or suite upgrade. August 24, 2013
Rated 3 out of 5 by club lounge my office advice that the hotel should put me in the high floor room and can access the club lounge. unfortunately none of your staff advice the same so im quite disappointed. room minibar is empty as well. no spa in the hotel. August 22, 2013
Rated 2 out of 5 by Just OK, PR not good at all No staffs at the main entrance to bring in luggages. Lobby staffs double standards to local. Less smile and never offer for any help. - Check in and the bell boy - Breakfast, only 1 personal to assist guests!We have to quequ before attended. Food counter not ready especially the egg-based counter. Others i.e. facilities are excellent! p/s: The TV Games Entertainment at lobby too near to lifts. August 21, 2013
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