Aloft Kuala Lumpur Sentral

  • No. 5 Jalan Stesen Sentral
  • Kuala Lumpur,
  • 50470
  • Malaysia
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 716 reviewers.
Rated 5 out of 5 by Great Decoration,Easy Access Peaceful ambiance with modern and catchy decoration with witty design on top of bed and comfortable King size bed! on top of that, located next to KL Sentral provides you an easy access to move about as it is the heart of public transportation. I really love it. October 9, 2013
Rated 5 out of 5 by As Usual Perfect Everything was perfect, nothing to complain about. So I recommend this hotel to everybody! October 9, 2013
Rated 4 out of 5 by Room size really enjoy my stays last weekend 04-07 Oct. The Nook area are very pleasant & green friendly However just feel the room are a bit crowded if compared to similar rate @ other hotels had stayed before. October 8, 2013
Rated 3 out of 5 by Customer service needs major improvement Booked this hotel for a gift for my mum and aunt. The hotel reservation team was unprofessional! Could not find the booking I had placed thru Booking.com so rebooked the reservation thru them directly. I advised to ensure all charges are to be charged on my credit card as it was a gift! Instead when my mum arrived they asked for her to place a deposit! It took so many phone calls from me - calling from Sydney to arrange something so basic and yet the staff did not know how to return phone calls! Or send an email!! All in all it was a terrible visit for what could've been a fantastic short stay! Out of all the staff I spoke to (about 6 people) one managed to get things done... But by this time it left a sour taste in my mums and my taste! October 8, 2013
Rated 4 out of 5 by Excellent property An excellent hotel in an excellent location; easily accessed the hotel from KL Sentral station. Room was of large size and amenities are excellent. Only set-back was that the body foam dispenser could not dispense the soap. Pool is also too small for the size of the hotel and because it is the only area where smoking is allowed, the pool area was surrounded by smoke even while exercising. October 7, 2013
Rated 5 out of 5 by Outstanding experience From the moment we arrived till after we checked out,we were delighted by the friendliness,comfort,and efficiency of this hotel.The staff went beyond what we would expect to make our stay a pleasure.My compliments to the management for making it happen in such a fun atmosphere.We look forward to our next visit. October 6, 2013
Rated 5 out of 5 by Exceeding 5-star experience! It was a wonderfu experience - more than the service and amenities of a 4-star hotel. All praises from staff's assistance to room's cleanliness. Aloft KL is one of the best hotels we have stayed and will definitely recommend and book again! October 4, 2013
Rated 4 out of 5 by Surprise Upgarde This was my 2nd stay at Aloft, Kuala Lumpr. The first time, I had given some comments in the survey, which were taken care off during my next stay in the hotel. For me this is excellent follow-up on customer's comments and earn loyalty of customers and show commitment to improve all the time. Great Job guys at Aloft Kuala Lumpur. October 4, 2013
Rated 4 out of 5 by Poor water pressure My stay was pleasant but there were 3 items which poorly let down the facilities. 1) Water Pressure in toilet (sometimes need to flush several times) 2) Water Pressure in bathroom sink is non-existent and to add to this the drainage in the bathroom sink is terrible - it couldn't even keep up with the poor water pressure 3) The WiFi signal in my room 815 was very weak October 3, 2013
Rated 5 out of 5 by Superb facilities & excellent staff services I along with my wife stayed here for 2 nts on 28th & 29th Sept. The location was most convenient because of right across the KL Sentral stensen. The young staff at reception & house keeping were warm, prompt & very cordial. Check-in & check-out were swift & smart. The stay, in fact, enhanced our experience of KL. October 2, 2013
Rated 5 out of 5 by Surprisingly excellent Perfect location for great connectivity for business traveller like me from KLIA to Sentral to Downtown without even needing a cab. Hotel is comfortable, clean and surprisingly full of practical features that met my needs. Room rates are good for the size of the room and facilities provided. October 2, 2013
Rated 4 out of 5 by Relax and enjoy well located, kind and very friendly work stuff, good service, September 30, 2013
Rated 5 out of 5 by The best staff in Asia!! I have stayed at the Aloft in KL 5 or 6 times in the past few months and the staff are unquestionably the best staff of any hotel I stay in throughout South East Asia. The door staff are excellent and some remember my name....then the front desk staff take service to another level, nothing is a problem for them and the way the go about making me feel welcome is unbelievable!!! The Aloft staff make me feel more welcome than my own family when I come home!!!! This is a seriously well run hotel with wonderful service, great facilities, very good well priced food, and the location very handy to almost all transport....but PLEASE fix the wi-fi connection, it lets the hotel down badly and for a business traveller it's simply not good enough! 9.5 out of 10, the wi-fi cost .5 September 30, 2013
Rated 5 out of 5 by Fantastic Stay !! Had an incredible stay at Aloft, KL. The front desk staff were amazing - friendly and attentive - just the right people you would want to take care of your check-in. The rooms were spacious, very modern and the layout very practical. Breakfast was super yum - food excellent, staff very helpful, quick to clear plates and helpful with a coffee refill almost immediately :) We will definitely be back ! September 30, 2013
Rated 5 out of 5 by Great place to stay Beautiful facility in the heart of business district with variety of food options. The swimming pool on roof top offers great pleasure while gymnasium is also state of art. Courteous service, fast check in and quick check out. Everything is a pleasure. September 29, 2013
Rated 4 out of 5 by Comfortable Stay Great location and comfort for a business trip September 29, 2013
Rated 4 out of 5 by Business Access This hotel is a very good business hotel, All the amenities, location, access are convenient. September 29, 2013
Rated 5 out of 5 by Friendly Staff and energetic ambience The staff were always helpful and attended to my needs. Impressive! Rooms were kept clean and tidy. Rooms had alot of empty space which i liked. And the view was fantastic. THe location is also very central. Such an enjoyable experience, thank you and i hope to come back some day! September 28, 2013
Rated 5 out of 5 by Great stay at Aloft Kuala Lumpur Sentral The location of Aloft KL was great. The design of the brand new hotel is modern and practical. Using the public rail system was easy and near. If you like indian food like me, you will enjoy the food near the hotel. The car park is bright and secured. The most important thing is that there is no loud and noisy pub near the hotel, so you will get to enjoy a quiet stay. September 27, 2013
Rated 5 out of 5 by Aloft Sentral KL are above and beyond expectations! Booked Aloft as we enjoy trying out new hotels. Unfortunately this was such a short business trip (only 1 night). However, we thoroughly enjoyed 1. the infinity pool (views of Kl sentral, cheap drinks and poolside service), 2. Great buffet breakfast (best choice of fresh fruit and vege ever!), 3. Fantastic modern rooms (spacious and modern design), 4. Location (extremely convenient, right next to the central train station. Thanks very much! September 25, 2013
Rated 5 out of 5 by Excellent!!! The room is superb. The facilities provided are excellent and location is very strategic. The room design is very special. Will come to stay again. September 24, 2013
Rated 4 out of 5 by coloreful place to stay cool and design styling, make this place really perfect for business events and nice trip. September 23, 2013
Rated 5 out of 5 by Excellent hotel in town It was my second stay in this hotel. My first stay in this cool design hotel was giving me full of surprises. Then I decided to stay here again during my transit flight and celebrate my birthday as well. Aloft KL Sentral gave me so much convenience to town, airport, shopping malls and etc during my stay here. Not forget the WXYZ bar, I met my friends here and we really had good time. Wifi just a little bit weak at Loft king room. September 23, 2013
Rated 4 out of 5 by Affordable hotel nearby KL Sentral This is my 2nd stay in Aloft hotel and I can see improvements compare to the previous stay e.g: - Welcome drink, - Room slippers with aloft logo, - Strong wifi signal and internet speed compare to my previous stay, - Even though there's no Business Room where the guest able to print the some documents but the front desk was happily assisted me to print some documents. however the hotel still lack on few points e.g: - There's no additional tray to put the dirty glass, - When I was to print some documents, I found that the front desk put the phone on the table which is from my perspective doesn't look professional, - The breakfast menus somehow is repeating during my two days stays and for my perspective there's no menu that "memorable" , - Some of the corner outside of the room is dirty but I didn't aware whether the dirt has been cleaned up or not, - I only found out that the LAN cable is available inside the room because there's no sign that mention about it, what i meant is the LAN cable is under the table (if compare to the KL Westin Hotel, the guest will know that the LAN cable is available because it has been setup on the table) Overall, I enjoyed my stay in this hotel regardless of the lack September 23, 2013
Rated 5 out of 5 by Chic Hotel This is the new kid on the block around Sentral and it lives up to expectations. Rooms are nice and bed is comfy. Drinks at both the bar upstairs and the lounge are great! I'll stay again. September 23, 2013
Rated 3 out of 5 by This hotel needs improvement at reception management and housekeeping Poor customer handling at check-out counter.I was waiting in queue (2nd in line) for check-out,however, there was a another staff by the side idling at the check-out counter,holding a phone,fumbling as if she was busy.I waited in queue. Another customer just bypass the queue and asked her if he could check-in. She just handled his check-in,even though the area was marked for check-out.And she did not even signal me to go to her for check-out (since she acted busy). Aloft KL Sentral should keep up with the friendliness and customer service at the reception area (as per other SPG hotel). House keeping in the room also needs improvement. The room provided as dusty, I ended up getting allergy when I utilised the additional pillow taken from the cupboard. It was so dusty. Appreciate that SPG and Aloft can improve on these. I am still keeping loyal to SPG hotels. September 22, 2013
Rated 5 out of 5 by Great hotel, exactly near Sentral Station Had two great weeks staying at this hotel. The room was large, everything was very clean, friendly staff. It has also a pool on the roof. Very high quality for the price! September 22, 2013
Rated 5 out of 5 by Great!! I REALLY enjoyed my stay in Aloft Kuala Lumpur Sentral Hotel. The reception area was inviting and the staff very helpful. The service was prompt and friendly. From check-in to check-out, everything was perfect.Especially Mr Puvan and Ms Perling. The lobby gives you the first insight about the hotel. Design, lots of space, lots of things to do, TV and music everywhere, smiling staff... The room was large, very comfortable beds, great showers! Fast internet is provided. The breakfast is amazing. Local and western food of the best quality.Service very great from Mr Rum from Nook restaurant. Swimming pool was amazing and the whole hotel overall is amazing! Definitely coming back on my next trip in feb! Absolutely love this hotel !! September 21, 2013
Rated 4 out of 5 by Great features, central location The Aloft hotel at KL Sentral has lall the features you could want from a city hotel the rooftop pool and bar is a great spot to hang out and relax after a day of sightseeing. The Nook, saw to all my needs with good food. September 21, 2013
Rated 4 out of 5 by Clean, functional and comfortable Check in and check out is easy. Hotel has clean and cosy lounge, rooms and pathways. Easy accessibality from the KLIA is another benefit for travellers on the go. Linkage to KL city and Petaling Jaya is easy via the rail transit. Funky look of hotel is appeasing with staff always greeting you in the hotel. Great place to be. September 17, 2013
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