Rated 5 out of 5 by herbiebabie Convenient location with great staff
I have always liked the concept of the W hotel, so I chose Aloft as it seems to be 'a vision' of the W and it had good ratings on tripadvisor. The location was excellent and aside from the non-memorable service at check-in, I must say the rest of the Aloft staff were great. The service at the pool was excellent, they went to look for goggles for my friend when she requested for one. The team attending to us during breakfast on Sunday 24th Nov morning were attentive, polite and friendly.
The breakfast spread was awesome and the bed was really comfortable, more than Westin.
I hope Aloft opens in more parts of Asia!
Great job F&B team!
November 24, 2013
Rated 5 out of 5 by Olya Excellent stay
I would like to share my experience with Aloft KL Sentral with people who still doubt which hotel to choose. I have stayed there for 7 days Nov 21-Nov 28, 2013.
I came to KL for vacation with my parents. Location is great, right next to the train station.
We got the Room on 26th floor with the beautiful city view and Petronas Towers. Room was big enough, clean and cozy. The hotel itself very new 7 month old only. So everything is new and fresh and hi-tech. The pool on the roof is amazing.
Staff is very helpful, polite and professional. Reception staff is amazing, my checked in did Zura, very helpful and professional receptionist. I am very grateful for her genuine help. And I appreciate the help of Donovan, which was always friendly and helpful to us.
I had a great experience with Aloft and I highly recommend it to visit.
November 30, 2013
Rated 5 out of 5 by Spring1981 This hotel is great
The location is very convenient, it's quite quite close to the KL sentral station. The decoration and paintings are attractive, and the swimming pool on the roof is beautiful at night. The room are comfortable and the restroom is with very good design
December 1, 2013
Rated 5 out of 5 by Linny162320 Great stay
This hotel is very modern, clean with great facilities and service. All the staff are very helpful and friendly. KL Sentral station is across the road and you can take the train to shopping malls e.g KLCC. There is a couple of eateries on the left side e.g Teh Tarik Place, Killaney for some local food. It's convenient if you have to travel to Damansara/Bangsar. I use this as a base for my business travels.
November 19, 2013
Rated 1 out of 5 by NotSatisfied100 Internet speed is slow and In room dining/selection is poor
Firstly, I would rather pay for internet than to use your free internet. The wifi (even with wireless router in the room) is slow when it works and towards the third day of my stay, it didn't work at all. if you are positioning your hotel as a business hotel, this is key.
Food selection for in-room dining is minimal and restaurant choices is non-existent. I wouldn't stay there again and the price is definitely not worth it. i would not recommend any one staying there either
November 29, 2013
Rated 4 out of 5 by lcpteck Modern yet simple.
My first stay at an Aloft and it does not disappoint. I understood the Aloft concept hence was pleased with my overall experience.
Surprised there was a Talent stationed at the front door to help with my bag and door. Check-in was fast as there wasn't much people waiting in line and got upgraded to a higher floor room (Urban room) facing KL Sentral station.
My first impression of room 2309 was that it was a nicely sized room. The size of the bathroom and bedroom are very welcoming as well. Having a big sized shower stall is definitely nice. I only wish the sofa was somehow on the side facing the TV. :) The area to hang the clothes isn't very big and a bit cluttered but it was doable for a short stay.
I took the breakfast package and Nook restaurant was situated on the 2nd floor. It's accessible by elevator or escalator from the lobby. There's an okay selection to start your day.
The w xyz bar is on the small side. However if you managed to get seats, you can enjoy the sometimes live performances they have that's going on (at least when I was there on a friday night). Lots of comfortable seating in the lobby area so nice to lounge around if you're waiting for someone.
As this was a 1 night stay, didn't have a chance to visit the Mai bar rooftop pool and gym. Having free wifi throughout the hotel and rooms is a great deal. Get the breakfast package and you're complete!
Hope KL Sentral station will put a sign for directions to the hotel. If the price is right, will definitely stay here again.
December 2, 2013
Rated 5 out of 5 by Mikaboo This hotel has the best service
1. Service is excellent and friendly
- Help with baggage both moving it to the room and escorting you with the baggage to the train terminal (without any fee!!) (I wish I had change to tip the guy.... I carried only big bills =.=" )
- Room Service is also excellent.
2. Room is nice and spacious
- Great and interesting bathroom
- Empty small fridge provided
3. Great view of the skyline at night.
1. Wore the provided bath robes but it made me slightly itchy.... but for my friend in the other room was fine. So I guess I was the unlucky one...
OVERALL: Splendid Hotel and I would recommend this to my friends !!
November 23, 2013
Rated 5 out of 5 by vicDEOL very nice hotel A++
nice room and VERY CONVENIENT LOCATION
December 1, 2013