Rated 4.2 out of 5 by 572
Rated 5 out of 5 by leapie Great Location & Exceptional Service Experience
This hotel is young and vibrant. The employees are energetic and warm, their dedication to the job and zealousness to attend to guests is highly commendable !
October 19, 2014
Rated 5 out of 5 by Kungtk This Hotel is my second home in KL
Excellent interior design, value for money and excellent staff service and hospitality.
October 19, 2014
Rated 1 out of 5 by UnhappyJeff Weak recognition for SPG Plat
When I checked in, I was told that I was "upgraded" to higher floor . Guess what - 15th floor facing the noise of the train running through every 5 mins when the hotel highest floor is 29th. Highlight this to front desk but told me no room available at higher floor. Other colleagues of mine who checked in 2 hours later were all at higher floor despite not being an SPG member.
No amenity offered and was told "free internet" for Plat members when in reality it is free to all guest.
Please have the decency to tell me that SPG plat have no status in Aloft (period) rather than making up strories.
This has to be one of my most disappointed stay in my 9 years of being a Plat member
October 9, 2014
Rated 5 out of 5 by Saepudinov Amazing Hotel in KL's Best Location
We spent three nights to explore Kuala Lumpur and this hotel has the best location as it's next to KL Central Station, next to Nu Sentral shopping center as well. It's so easy to go around and explore the city. Staffs are so friendly and helpful, our room on the 17th floor was so cozy. The pool was a great spot to enjoy the city lights at night or to relax at the rooftop bar. Breakfast at Nook was also great.
Best location, super cozy room, and friendly staff. We had a lovely stay!
October 13, 2014
Rated 4 out of 5 by aell82 Just Great Moment
Just love all the facilities.
October 16, 2014
Rated 4 out of 5 by Great2014 Special Arragement
I am very grateful to the manager for making special arrangements for my back to back stay. I booked a double queen for 2 nights and a king the 3rd night. Manager allowed me hold on to the double queen booking until I returned at night to changed to the King. Excellent customer service.
October 14, 2014
Rated 4 out of 5 by Leofish64 This hotel offers great value for money
Its central location is another added bonus. Finding your way to the hotel is easy if you are arriving into KL by flight. Just take the KLIA express train and the terminal station is right next to the hotel. It is THE only hotel with direct access into the train terminal! There is also a mall located right next to the hotel with 8 floors of shopping. The train terminal offers many variety of food. If you are a fan of local Malaysain cuisine then you will be spoiled for choices at the train terminal alone. Mid Valley Mega Mall is also not far away. A 10 minute ride in a taxi will take you there. Same if you are heading to Bangsar for dinner and drinks at one of the many restaurants there. Then there is the roof top infinity pool with breathtaking view of the city at night. A great little hotel anyway you look at it!
October 12, 2014
Rated 4 out of 5 by Raka2013 Very Good Hotel
I find the hotel very good. The room was spacious with housekeeping done with minimal intrusion.
Staff at reception and elsewhere was very helpful.
Overall a very good hotel just across the road from KL Sentral from where you can get local trains like LRT etc.
October 13, 2014