Rated 5 out of 5 by RicNg This Hotel Location is excellent.
Aloft Hotel, Kuala Lumpur is connected to KL SENTRAL STATION, it's very convenient to take trains to Penang, Singapore, and Bangkok. KL International Airport Bus Station is here where you can pay 10 Malay Ringit to go to Air Asia Airport or the International Airport. All kinds of restaurants are in this building and the connected building.
September 8, 2014
Rated 4 out of 5 by NICKIEYAPP Feel like home!
The comfort, safe and sound has touched me feel like a home. All facilities looks cool and perfectly crafted. I personally love the green program being introduced to create more awareness in one effective way. In return, guest are complimented with extra SPG points by participating the program. I can't wait for my next stop to Aloft Kuala Lumpur Sentral. Kudos ^^
September 26, 2014
Rated 4 out of 5 by jc2009 Great Stay
It was just a weekend stay but the short time spent there convinced me that it was a high quality hotel with fun features. Especially loved the interior design of Nook, loved its bright cheerful atmosphere. Hallways were a bit too dark but the room was nice. Loved the free drinks stations that were stationed around and the overall feel of the hotel which was cosy and friendly. Staff were very responsive and nice.
September 25, 2014
Rated 4 out of 5 by trev69 Nice Hotel
This was a great hotel and just what I expect from Aloft, even down to the smell of the lobby! Great rooms and very friendly and helpful staff. My only grip is we had just arrived in KL from a 12 1/2 flight and could not get into our room for 4 hours until after midday. It would have been nice to have had access some room or other area to have a shower and change of clothes.
September 25, 2014
Rated 4 out of 5 by JG81 Awesome Stay 12-14Sept
Had an awesome 3 days 2 night stay with Aloft KL Sentral.
Everything is up to my expectations but the only little thing that could be adjusted is the housekeeping. I left the room for a meeting outside the hotel at 11.15am and informed the housekeeping staff to tidy up the room. When I returned at around 530pm, the room was still not tided up and had 2 guests with me. Maybe the housekeeping team can prioritize on the cleaning of guests' rooms like when the guest made a request.
Overall, all is good! Efficient check in and out, enough info given when enquiring on the local transportation and Nook restuarant does live up to my expectations!
Keep it up! :)
September 15, 2014
Rated 4 out of 5 by DesmondSG Delightful 1 night stay
Prior to checking in, I sent the hotel reservations team an email to inform them that I was checking in late and would like them to ready my room upon my late arrival. I was delighted that they responded within the 2 hours to assure me that all will be taken care of. This quick turnaround time amazed me. Thank you for that.
At check in, I requested for the receipt to be billed to my company's address. The team member who was assisting me struggled a little while trying to customize the receipt as instructed. However, after noticing that my check in was taking longer than expected, he told me that he will get everything settled as required and send the amended receipt to my room once it's done. That amended receipt was left under my door the next day as promised in pristine condition as requested. Again, a delightful experience.
Room 703 was spacious and extremely cozy. After a overwhelming day at work, I was delighted to be able to retire to such a marvelous loft room. Amenities were in top condition especially the very comfy king-size bed.
On top of that, the hotel's proximity to the main transport hub and the new shopping mall was definitely a stunner, it's literally a stone's throw away from everything that I needed!
The only letdown was that the room that was assigned to me was on the 7 floor and had no breakfast included in my company's corporate rates. It would have been great if there were an option to purchase these additional amenities at a special top-up price.
Nonetheless, given the hotel's overall cleanliness and quirkiness, I will definitely return to this hotel whenever I'm back in KL for business.
September 23, 2014
Rated 4 out of 5 by AP1188 Wifi connection
The wifi connection during my stay fluctuates and on the last night during my stay, there was no wifi connection which made checking my office mail impossible.
September 22, 2014
Rated 4 out of 5 by Relentless Nice Location
Its a nice hotel. It would be nicer if you can include additional facilities like Spa.
September 19, 2014