Rated 3 out of 5 by Dona21 Needs some improvement
The hotel is beautiful but the beds are terrible. Need new mattress. Their was also a pair of someone elses underware left on the floor near the window. Yuck!
March 31, 2014
Rated 3 out of 5 by Jane92 sterile
Hotel a little too sterile for my taste.
More like a board room!
March 31, 2014
Rated 5 out of 5 by orlando2014 Great stay
Great hotel and overall experience. Bed = amazing
March 31, 2014
Rated 5 out of 5 by Will Great staff, great location
I have stayed here twice now. The staff, the rooms and the location is ideal. The parking valets must have been hand picked by the hotel. I really love the concept of recycling a building rather than tearing down and building new!!! Keep up the great work!!! Thanks and I'll be back.
March 29, 2014
Rated 5 out of 5 by DJS74 Great service!
I was in Orlando for one night and stayed at the aLoft hotel downtown. I was very impressed with the staff at the front desk, as the two women (I think one was from Ft. Lauderdale) who were there were so friendly, informative and welcoming to he hotel. They both provided me with a couple dinner options close by the hotel, gave me directions and thanked me for my business as a Starwood guest. Great job!
March 7, 2014
Rated 4 out of 5 by Jaxx91 Modernism?
The room was very nice and clean. Unfortunately in this minimalism there were barely any(1) hooks for damp towels or bating suits.
The staff was super friendly, especially Maria and Juliana at the front desk. The running maps were great! Perfect size and laminated against sweaty palms!! Great spot in town, especially when the Arts Center opens
March 26, 2014
Rated 5 out of 5 by Artstravel Aloft Standards
This is my second Aloft experience, and in both instances the hotels have been consistently good. Lobbies are nice with some food service and a nice bar for social or business meetings. Modern furniture design throughout. My only suggestion would be to sacrifice some of the sleek room design for a little more function for clothing storage.
March 5, 2014
Rated 5 out of 5 by J25567 What a gem
Stayed at this property for business travel. Had everything I needed.
February 25, 2014
Rated 5 out of 5 by ALF33 This hotel is absolutely perfect.
EVERYTHING about Aloft exceeded my expectations!
The entire look/feel of the hotel is perfectly modern/clean and inviting. Makes you feel that you're staying at a very upscale establishment. Perfect location!
The staff couldn't have been friendlier, and made check-in/check-out fast and easy. No problems whatsoever. Spent some time at the bar (which included 2 free cocktails with the room-type that I purchased) and the bartenders were extremely friendly and caring as well.
Purchased the cheapest room possible with a king-sized bed and the room was HUGE! We were so pleasantly surprised. Floor to ceiling windows, an extra living room/office area in front, beyond spacious and so so nice! Room came to $200 total for one-night and it was WELL worth the money.
I have stayed in my fair share of hotels and this is BY FAR my favorite to have every stayed. I plan on going back here as much as possible and can not say enough good things about Aloft. Truly an excellent/perfect hotel all around!
February 19, 2014
Rated 5 out of 5 by Gilliann Great Hotel
The hotel was great the only issue I have is that it's a valet only hotel. There is no sled parking unless you park on the busy street downtown at a meter. I wasn't expecting that added expense. Other than that I was very impressed
January 18, 2014
Rated 3 out of 5 by dogparkdave Poor check in experience
Arrived at 4:30 and no room ready. Waited 45 minutes and re-approached desk after watching another patron receive a room. Threw off my dinner and concert plans - really poor customer respect.
March 18, 2014
Rated 5 out of 5 by CJK1 Very Nice Experience
The room was very clean and modern, the staff was warm and welcoming over all, our stay was very comfortable.
March 18, 2014
Rated 5 out of 5 by pm19 The best staff ever!
The staff at Aloft Orlando went so far above and beyond - was such a pleasant experience. I travel extensively and rarely do I encounter a staff as nice as the staff here. I will definitely be back!
February 15, 2014
Rated 3 out of 5 by nbkl5v5 Average but expected more for price and reputation
I was late to work twice, once because of the wait for the valet to bring my car around, and then once because I was waiting for breakfast. The cook was no where to be found, although the front desk insisted that she "was back there somewhere"...I left with no breakfast.
Happy hour was a bit of a disappointment, with no top shelf vodka available. I also ordered a Caprese salad only to be told that there was no balsamic dressing available but I could have ranch instead??? I asked for plain oil and vinegar and was told they did not have that either, but after a search were able to locate some.
February 28, 2014
Rated 2 out of 5 by CCSF A little comfortable functionality please.
Stayed here last week, was really hoping to love it as our son lives in nearby Lake Eola Heights so its super convenient. The valet, and front desk were very nice, professional and helpful. The hotel has a clean, modern look. The guest-room we stayed in was large, and had good sized windows with a downtown view. The Bliss bath products were nice as was the magazine rack and coffee, tea, water set up. The problems begin with the amount of wasted space, the unconscionably thin, uncomfortable mattress and poor quality linens, 2 bad pillows, no extra pillows or even throw blanket, lack of any comfortable useful seating in the room, a bathroom door that slides open when you close it, even when fully closed there is a gap, the loud mini fridge housed under the sink which you bang your toes into every time you use the sink, inadequate lighting to put on make-up as well as no magnifying mirror, no wastebasket in that area the only one is by the toilet, the shower and toilet are on top of each other causing you to have to awkwardly side step out of the shower (this in a guest-room with tons of unused space), an air conditioner control that doesn't go low enough. We've stayed in many hotels that use this model of spare modernism but this model is no excuse to not provide your guests with a comfortable, functional relaxing space.
December 15, 2013
Rated 4 out of 5 by Andrew333 Nice SPG option in Downtown Orlando!
Great to have another SPG option in downtown Orlando. This is a new conversion from an office building and they've done a nice job with offering suites/room size you don't always find in this chain of hotels. The front desk staff was really great! Know that it's a valet parking only hotel, as is the case with many downtown hotels. Also, no on-site full service restaurant, but you are in very close walking distance of many great downtown restaurants. The downstairs lobby is fun and exciting and offers good night time atmosphere on certain days.
Love the new SPG option in downtown Orlando and will use this hotel again!
February 8, 2014
Rated 5 out of 5 by CMG76 Pleasantly Surprised
This was my first stay at an Aloft Hotel and I was impressed. I will definitely stay here again or check out another!
January 26, 2014
Rated 5 out of 5 by Stay2Much Great New Hotel In Downtown Orlando!
Stayed for business and the rooms were enormous with the friendliest staff I have had in a long time.
January 17, 2014
Rated 5 out of 5 by kdub63 Excellent Experience
I've had several experiences with Aloft hotel so when I chose to host my business event at Aloft Downtown Orlando (after being open only 2 weeks!) I had no doubt this was the right location. The staff exceeded my expectations on all levels! This place is off to a great start and I look forward to having the opportunity to get back there for more events! Nice work Aloft Downtown Orlando Team!
November 1, 2013
Rated 5 out of 5 by drraulherrera1 Great Customer Service
The young lady from Philippines at the front desk is wonderful, made us feel like royalty. Great service. Thank you very much.
December 9, 2013
Rated 5 out of 5 by 32708fl Awesome
What's not to love!
Staff makes good eye contact with greeting
Love the clean lines of decor
December 9, 2013
Rated 5 out of 5 by Di88 Loved Aloft Orlando
really loved this NEW option in downtown Orlando as an alternative to the older hotels there. Only minor complaint was the shower water pressure was very weak. Staff was terrific and all facilities were great. Will definitely stay here again when I return to Orlando. Love the great work space in the room - very functional.
November 10, 2013
Rated 4 out of 5 by Cris9 Surprise. Surprise
This is my first stay at an aloft property. I have to say, I was beyond impressed with this property and the staff. Too a chance and it paid off in Spades. Nice job!
December 1, 2013
Rated 4 out of 5 by Prose1 The location very convenient
Aloft is in downtown Orlando and within walking distance to restaurants and downtown day and night life.
February 17, 2014
Rated 3 out of 5 by tommyDaGreek Great Location
Our stay was over the first weekend they were in operation in Orlando and all-in-all in was a great stay!
November 5, 2013
Rated 5 out of 5 by Scott333 Awesome first time stay at Aloft Hotel Downtown Orlando
I wanted to tell you that my son and I came up for the night for the Magic/Heat game. We had a such a great time! The staff at check-in was fantastic, everyone was very nice even though we were "Heat" fans. Lots of joking around and making us feel welcome. The room and view was very nice, we had drinks at the bar and enjoyed playing pool, very enjoyable. I recommend this hotel to anyone traveling in the Orlando area. Every staff member was fantastic, hotel and guest room was so clean and comfortable. Keep up the great work, I will be back!!!
January 13, 2014
Rated 4 out of 5 by Lauravdd Friendly Staff
I stayed for 11 nights and I was very comfortable and services were very good. I would like to point out that front desk staff (all of them) were extremely helpful and friendly and every request I had was addressed immediately and resolved without delays or inconveniencies.
I liked the hotel modern style. I liked my stay overall.
January 31, 2014
Rated 3 out of 5 by SethT Price and Room Amenties!
For the price of almost $200 per night I felt there was a lack of concentration placed on the rooms themselves. A lot of focus was placed on the bar, lobby, and pool area leaving the rooms bare and without full amenities for the price.
Considering above I would rate the hotel overall at a 3 star hotel. More focus on the rooms and it easily would have been a 4 star property.
I would stay again if other hotels in the area were booked.
January 22, 2014
Rated 4 out of 5 by Belle920 Very Friendly Staff
Everyone who works at this Aloft Hotel was so nice, especially the desk clerks. They made us feel like we were their friends. The hotel was clean and very visually appealing and quiet. The bed was a little too firm for me. The shower could have been hotter, and we didn't always get our coffee replaced each day.
January 28, 2014
Rated 4 out of 5 by MISSB55 Friendly staff
The front deck staff where very friendly and made you feel very welcome.
November 9, 2013