Rated 2 out of 5 by grumpysc Don't stay here
We were there for two nights. The noise was incredible. The walls are paper thin. On our last night the guests in our hallway didn't go to sleep until 5am. You could hear everything that was said in the rooms on each side.
October 27, 2014
Rated 4 out of 5 by Sarath good
Good stay in the area for short business travel.
October 24, 2014
Rated 4 out of 5 by Deaner65 Good option in Beachwood OH
Good clean hotel with friendly staff and convenient location just off the highway. Would definitely stay here again when in the area.
October 16, 2014
Rated 4 out of 5 by Kari6 Hotel was okay, but not great
Hotel staff was very friendly upon check-in. Lobby is a nice place to gather. If you like ultra-modern you might like this hotel. For us, it's décor felt pretty minimal. Our room was had two queen beds and was rather small by design. It was clean in general but the carpeting was very stained (animal urine) and rather disgusting. For $129 a night it felt like this shouldn't have been this way. Upon check-out both our party and our relatives were overcharged, us by two extra nights and them by one. We probably would not select this hotel again.
October 6, 2014
Rated 1 out of 5 by JM67 Disappointed
This was my first stay at an Aloft hotel and I was not impressed. The "hip" look of the hotel was fluff for small rooms, no padding of the carpet, lack of a decent chair in the room (the most comfortable place to watch TV was lying in bed!). I heard the shower running in adjacent rooms and doors slamming. Plastic cups gives any hotel a cheap feel. There were some nice amenities that are found in almost any hotel today (refrig and good size TV) and the staff was very courteous and professional. The coffee was very good in the lobby food area, but they were out of the only item I wanted for breakfast...and the hotel was not that full. Even at a ower price, which is what I think the hotel should charge, I won't be staying at another Aloft nor recommed it to others. I was thoroughly unimpressed.
July 10, 2014
Rated 3 out of 5 by irene48 Could be better
Lobby is too noisy for any conversation other than in the bar.
Breakfast needs improvement
September 14, 2014
Rated 5 out of 5 by CTG1 I AM AMAZED
I must say I am amazed at the level of professionalism I received. My goal this past weekend was to simply getaway from my normal environment for a mini retreat. Upon arrival I was instantly greeted with grace and a warm welcome. During my entire stay I was treated like I welcomed guest. From the level of urgency centered my needs to the constant grace and smiles presented before me I must admit this is by far is one of the better hotels I have been too. Personally, I am a human resources executive team leader for Target. I am all about team morale and the development of employment relations. As an HR manager, I left inspired and appreciative due to the level of professionalism presented before me. In my estimation, first and last impressions can greatly impact the view of a guest in any manner. In regards to Aloft Hotels, the front end/desk relations holds that responsibility in their hands. If the guest experiences a ‘WOW’ moment entering/existing the hotel that guest no longer becomes just a inbound/outbound guest but one that creates a life-long relationship. I am officially bought in to Aloft Hotels located in Beachwood, OH! Thank you to the leadership team and other team members who work diligently to ensure guest like myself felt welcomed. I AM AMAZED!
February 4, 2014
Rated 3 out of 5 by JCPlatinum Slamming Doors and Pounding Floors
The hotel is nice, but the walls are paper thin, the doors slam, and it you can hear every footstep from the floor above. I had 4 rooms reserved, and every one of us had the same complaints. There were 2 wedding parties at the hotel, complete with drunk people slamming doors and running up and down the halls well past 3am. It sounded like there was an NBA game over my head all night.
The room was nice, but I don't think I'll be staying at this property again.
June 23, 2014