Rated 1 out of 5 by JM67 Disappointed
This was my first stay at an Aloft hotel and I was not impressed. The "hip" look of the hotel was fluff for small rooms, no padding of the carpet, lack of a decent chair in the room (the most comfortable place to watch TV was lying in bed!). I heard the shower running in adjacent rooms and doors slamming. Plastic cups gives any hotel a cheap feel. There were some nice amenities that are found in almost any hotel today (refrig and good size TV) and the staff was very courteous and professional. The coffee was very good in the lobby food area, but they were out of the only item I wanted for breakfast...and the hotel was not that full. Even at a ower price, which is what I think the hotel should charge, I won't be staying at another Aloft nor recommed it to others. I was thoroughly unimpressed.
July 10, 2014
Rated 4 out of 5 by LadyJP very nice hotel
i really enjoyed my stay at the aloft. i like the design and look of the place. enjoyed the recreation area. pool was too small but overall very satisfied
July 22, 2014
Rated 5 out of 5 by RocFamily13 Happy Family!
We are a family of 6... with 4 children ages 1-6 and it was everything we needed.
From the initial call to confirming accommodations, needs of crib and connecting rooms, all requests were executed and ready for our very late arrival of 11pm. The staff members at the desk were great! Each person I spoke with (can't remember names - I am sorry) they were helpful, curtious and most important, delievered on their promises. Because of this experience... Aloft will be the brand of choice for our family on future trips! Thank you!!!
July 17, 2014
Rated 3 out of 5 by PennyPincher Different
Arrived close to midnight and staff robotically asked for form of payment and drivers license. After a long trip I did not feel welcomed. The walk to the room was very long and there was no offer to help us with our bags. One bottle of complimentary water in the room to be shared with two people for a two night stay was ridiculous. We kept stubbing our toes on the refrigerator positioned under the bathroom sink. Bathroom area extremely small. Much water leaked out from shower door which slams shut very loudly. Ice machine room was very hot as compared to the hallway.Room was hot and air conditioning very loud clunking to wake me from a sound sleep when it stopped running. When I went to use the pool the water was very cloudy and had visible hair and the lights in that room never came on automatically as I never found a light switch. Free coffee tasted like grounds floating in hot water.Checking out there was a long line of people.
July 14, 2014
Rated 4 out of 5 by ChicagoRed Great East-Side Suburb Location
Great location for the business traveler with quick highway access and numerous great nearby restaurants and shopping. Hotel is new which is nice.
Some simple things are needed to protect the property and improve sound: 1. Rubber bumpers for the shower door and sliding closet door (failure to do this will cause the property damage to the drywall and doors).
Being wood stick construction and not steel or concrete, means that noise can be an issue occasionally. I wish the windows could open so you could get fresh air. AC works well but there is no functionality to allow the fan to stay on if you wish to cool the room more and to have the benefit of the white noise. There was a slight unpleasant odor of a perfumed masking agent - perhaps to cover-up someone who previously smoked in the room (hotel though is smoke free but there are jerks out there who ignore these rules.)
July 7, 2014
Rated 5 out of 5 by wllbback very pleased
really liked the layout of this hotel
July 8, 2014
Rated 4 out of 5 by niteram Not designed for families or multiple guest oper room
Need bathroom door, need light in shower room separate from main bath light, need to amp down air conditioning very noisy. Breakfast selections limited
July 7, 2014
Rated 5 out of 5 by GolferDude Great Place to Stay
Nice hotel - clean, new, friendly. Nice bar area and great staff.
July 7, 2014