Rated 5 out of 5 by joza First time won't be the last!
We'd looked at the Aloft website before thinking that it would be "cool" to stay here. We hadn't had the opportunity to travel where there was one, until now. Although we only stayed one night... we were totally impressed with everything. Our first stay, won't be our last. I public speak during the late summer/fall months and travel almost every other weekend. I've booked my hotels for all my remaining engagements... I will be looking to change those bookings where ever I can. Hopefully there will be an Aloft hotel nearby.
August 14, 2014
Rated 5 out of 5 by Decker1 Great location great atmospher
Next time I visit I would like to try the food and beverage. My family and friends say it is excellent. This will be a must my next trip.
Also a great staff, welcomes you every time with a smile. Very clean
August 13, 2014
Rated 2 out of 5 by JohnnyL No Ironing Board or Iron
Arrived late Monday night. Went to get out the ironing board and iron, but neither were in the room. Called the front desk. Was told they would run one up. 45 minutes later, no iron/board. Called front desk again .Was told they needed manager to get one and were having trouble finding one. Went to bed exhausted (they never showed). Got up early (business meeting next day, clothes needed ironing) and call front desk again. Finally had ironing board and iron delivered 15 minutes before I needed to leave for meeting.
August 8, 2014
Rated 4 out of 5 by nkball33 Weekend Getaway
This was my first experience with Aloft Hotels and I was pleasantly surprised. I booked this hotel for a romantic getaway but I believe it is better suited for families and people with pets. There were several guest with dogs but they were all in a separate section of the hotel so we (me and my boyfriend) were never disturbed by any barking dogs. I even invited some family members to join us for the day at the hotel and we spent time swimming at the pool, having a light snack in the courtyard and playing games and watching football in the lobby. The food was from the bar menu and was sufficient for a snack between meals but I didn't feel it would have been an ideal choice for lunch or dinner. There were so many dining options in the area we never had to go further than a 5-10 minute drive for great restaurants; we chose to dine at Palabar and Moxie.
The hotel is comfortable, the staff is friendly and accommodating and the rooms are small but cozy. My room was a suite so I feel we had plenty of space for the two of us but I don't feel it was spacious. There was a small refrigerator in the room and a microwave in the lobby. I would have preferred to have the microwave in the room but it was not a big deal. I opted out of housekeeping for the weekend so I have no comments on that service. I did request a feather-free room at the time of booking and they let me know at check-in that my request had be taken care of.
All in all we enjoyed our romantic getaway and will definitely consider staying at this hotel in the future.
August 12, 2014
Rated 1 out of 5 by JM67 Disappointed
This was my first stay at an Aloft hotel and I was not impressed. The "hip" look of the hotel was fluff for small rooms, no padding of the carpet, lack of a decent chair in the room (the most comfortable place to watch TV was lying in bed!). I heard the shower running in adjacent rooms and doors slamming. Plastic cups gives any hotel a cheap feel. There were some nice amenities that are found in almost any hotel today (refrig and good size TV) and the staff was very courteous and professional. The coffee was very good in the lobby food area, but they were out of the only item I wanted for breakfast...and the hotel was not that full. Even at a ower price, which is what I think the hotel should charge, I won't be staying at another Aloft nor recommed it to others. I was thoroughly unimpressed.
July 10, 2014
Rated 4 out of 5 by RockLemon This is a pet friendly hotel!
Only one problem that was never addressed. We told the front desk our room phone was not working and no one came to fix it. Told the staff again when we checked out.
August 4, 2014
Rated 3 out of 5 by shiprajb Nice location, modern touches, but still just a hotel
Not much to say except the location for this hotel was very nice. The staff was very responsive to our needs. The modern décor was nice, but I thought it lacked storage.
August 3, 2014
Rated 1 out of 5 by jlb39 Worst Experience EVER at Starwood hotel
When I made the reservation, I informed the front desk that we were staying for our anniversary - our room was located right beside the elevator. There was NO insulation between the room and the elevator. All night long we could hear the dinging from the elevator as well as people talking waiting for the elevator as if they were in our room. Then we could not get the fan to stay on for the air conditioner to drown out the hallway noise - it kept turning on and off very loudly. The shower door slams as well as the bathroom doors....again disrupting people in the rooms. It was the worst night sleep ever, as we didn't get any. Went to get a latte from the machine - it was broken, told the guy at the customer service desk and he just told me he wouldn't charge me for the 1/4 filled latte and stared at the machine and said he didn't know. The facility looks nice, the room was nice - but we couldn't get an ounce of sleep. We have never complained about an SPG hotel in 15 years. Glad we only stayed one night because if it had been more we would have changed hotels.
July 30, 2014