Rated 3 out of 5 by irene48 Could be better
Lobby is too noisy for any conversation other than in the bar.
Breakfast needs improvement
September 14, 2014
Rated 4 out of 5 by BigH22 Hip hotel in beachwood
The hotel located in the Beachwood Ohio area was a very nice experience. We stayed there for our family reunion and overall it was a fun time. The only room for improvement would be that our room was not cleaned by room service and we had to contact the staff which did respond eventually. I love the lobby area for relaxing for hanging out.
September 2, 2014
Rated 5 out of 5 by DBLACK "A" for Amazing
First time in a ALoft. This was a fantastic experience from the very beginning. Not only were the facilities outstanding what really made our experience amazing was the staff. Every person that we came into contact with made us feel like we were the most important people in the building. As we travel we will always search for ALoft hotels first as well as other SPG hotels.
September 2, 2014
Rated 5 out of 5 by Jimmypa Neat and clean
This was my second stay at an ALOFT and each time was very pleasant. The first stay had a glitch with the room...but the staff was so accommodating that it turned out to be a non issue. Both places were as clean and neat as you could imagine and the staff was also pleasant and professional.
August 28, 2014
Rated 1 out of 5 by JM67 Disappointed
This was my first stay at an Aloft hotel and I was not impressed. The "hip" look of the hotel was fluff for small rooms, no padding of the carpet, lack of a decent chair in the room (the most comfortable place to watch TV was lying in bed!). I heard the shower running in adjacent rooms and doors slamming. Plastic cups gives any hotel a cheap feel. There were some nice amenities that are found in almost any hotel today (refrig and good size TV) and the staff was very courteous and professional. The coffee was very good in the lobby food area, but they were out of the only item I wanted for breakfast...and the hotel was not that full. Even at a ower price, which is what I think the hotel should charge, I won't be staying at another Aloft nor recommed it to others. I was thoroughly unimpressed.
July 10, 2014
Rated 5 out of 5 by joza First time won't be the last!
We'd looked at the Aloft website before thinking that it would be "cool" to stay here. We hadn't had the opportunity to travel where there was one, until now. Although we only stayed one night... we were totally impressed with everything. Our first stay, won't be our last. I public speak during the late summer/fall months and travel almost every other weekend. I've booked my hotels for all my remaining engagements... I will be looking to change those bookings where ever I can. Hopefully there will be an Aloft hotel nearby.
August 14, 2014
Rated 2 out of 5 by Tiredone1 Tiredone1
The level of noise from upstairs, next door, in the hall a disgrace. What's the point of staying here, would have slept better in the car. Hotel should have earplugs on site for guests too. Also, luckily I had my phone alarm set b/c wake up call never came. Ordered a pizza from the bar, must have come straight out of the microwave.
August 18, 2014
Rated 2 out of 5 by JohnnyL No Ironing Board or Iron
Arrived late Monday night. Went to get out the ironing board and iron, but neither were in the room. Called the front desk. Was told they would run one up. 45 minutes later, no iron/board. Called front desk again .Was told they needed manager to get one and were having trouble finding one. Went to bed exhausted (they never showed). Got up early (business meeting next day, clothes needed ironing) and call front desk again. Finally had ironing board and iron delivered 15 minutes before I needed to leave for meeting.
August 8, 2014