Rated 3.8 out of 5 by 6
Rated 5 out of 5 by MMVan Aloft GDL
Very good hotel- W standards with self-serve options.
Breakfast food service didn't meet standards but rooms very comfortable, great design and decor overall.
July 3, 2014
Rated 2 out of 5 by GDLtravel Issues
Overall, the property did not look clean. For such a relatively new property, this was a disappointment. There are considerable water leaking problems. The fitness center had so much water pouring down the window wall, the equipment had to be moved around the room. The humidity in the room was extremely high. I expect given the extent of these water issues, the property will begin to have mold problem is very short time.
June 23, 2014
Rated 3 out of 5 by marucz no heater in the pool and no SPG recognition
I stay for 4 days, day 1 they ask me for my SPG and recomend the new pool (in the review ans SPG never said it was a pool) so i get excited becouse it supose to be a heated pool in the outside during the 4 day stay i ask for the the pool to be heated and it never work, some rooms are not ready so there is no SPG room or floor like other hotels, i have to ask for my welcome drink becouse they forget to give it to me. I would say bad servecie and only a few SPG points for this I would never come back the only good thing was the bed and the staff
May 5, 2014
Rated 5 out of 5 by Traveler1234567890 Excelent Hotel
Excelent Hotel great restaurants within walking distance excellent staff
April 28, 2014
Rated 4 out of 5 by UnappreciatedSPGmember Hotel features good, staff need more attention
Overall the hotel met my expectation since it was a new hotel so no issues on that. Everything worked fine. SPG benefits/recognition was given after requested. Breakfast was simple and slow, the staff totally forgot we ordered and only 1 person had coffee and no food at all for 20 minutes.
April 24, 2014
Rated 4 out of 5 by Inucito08 Aloft Guadalajara is an undiscovered treasure
I had an amazing stay at the Aloft Guadalajara that exceeded my expectations on almost every level. This recently opened property has lots of pluses: great location, accessibility, modern design, uncomplicated comfort, and a staff that does know the meaning of outstanding customer service. There is great potential in this property once some minor details are worked out, so I definitely recommend this as your base for exploration of this beautiful city.
March 10, 2014