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1 quarto 1 Quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 4.1 out of 5 by 63 reviewers.
Rated 5 out of 5 by Great Value with a fun crowd! We just got back from a great stay at the A Loft Cancun. The location is perfect, with many bars, clubs, restaurants and shops nearby. The rooftop is really spectacular. We didn't anticipate spending as much time up there as we did, but the views, pool and bar are great. The price of the drinks was very reasonable. We were welcomed to the hotel with two free drinks at the rooftop thanks to our SPG status. The fitness center was well equipped and we really appreciated the daily happy hour and fun themed nights (jazz night, movie night, etc.) Our room's AC never quite got as cool as we would like, but the black out curtains were fantastic. We slept well. We were on the top floor, which offered great views, but it was very noisy in the morning as the staff would be setting up the rooftop lounge chairs. If you want to sleep in - avoid staying on the top floor. We liked the hotel room design and everything was very clean. If you have stayed in an A LOFT before, you should know what to expect. Nothing fancy, but everything is very functional and well designed. We loved the discount at the Mandala Beach Club and grocery shopping at the amazing grocery store next door. We also took advantage of free valet parking. We left feeling like we won the lottery as we had an amazing time and the trip was so affordable. We will be back to this hotel for sure. I don't know why you would want to stay anywhere else. February 22, 2016
Rated 2 out of 5 by Stay here if looking for a cheap college spring break hotel! We stayed in the suite, and this place was still a dump. The decor was very cheaply done. The front desk always moved slow. They only give you one key for your room (and one key to turn your lights on). It felt like a glorified motel for spring breakers. The worst, though, was that we could never get the AC off (even after calling for support, no success). so we froze in our own hotel room. Not to mention, the AC unit makes lots of noise each time it comes on and off. Everything about this place was so tacky, and im still trying to investigate whether they charged me twice for the room. February 11, 2016
Rated 3 out of 5 by this hotel needs lots of improvement The Hotel does not have access to the Beach they offer the public access or you need to pay to access another facility. the Hotel room was not kept clean they only made the bed and provided old towels with stains on it, other than that they did not empty the trash or vacum the floor February 4, 2016
Rated 4 out of 5 by Great stay Just left the aloft from being there for a week. Staff was great, food was okay, rooms need to be deep cleaned, pool area was a plus. Used the Mandela beach club three times and was definitely worth it with the hotel discount. January 16, 2016
Rated 5 out of 5 by We were SO PLEASED We used our SPG points and it is so cheap for what you get and where you are. Incredible. Location is safe and easy to navigate. The beach is across the street and there is a fee to use (negative). Roof deck pool is well managed. People who work here are great. We had a massage and it was wonderful. No regrets staying here for the style of hotel that it is. It was so quiet here; no outside noise from clubs, traffic. We lucked out. January 13, 2016
Rated 5 out of 5 by Great in Cancun hotel zone The loft in Cancun is worth to live. Clean and comfort. There are free bike to rent that you don't need a car to explore the surrounded area. The location is also great. December 17, 2015
Rated 5 out of 5 by Outstanding customer service and excellent location makes our family vacation in Cancun a wonderful experience! During our recent family vacation in Cancun (8 days 7 nights), Aloft Cancun has been exceeding our expectation on various areas, mostly it's excellent location and customer service. Excellent location: one public beach across the street, and another one within 5 minutes walking. Both shopping malls ( Forum and Plaza Caracol) are within 3-5 minutes walking distance, so convenient to grab a Starbucks coffee in the morning. A big and modern grocery store is 1 minute away. Many nice local restaurants are nearby. As a family with young kids, such a convenient location is a key to have a relaxed vacation. Excellent customer service: as a long standing SPG Gold member, I have been staying in many SPG hotels all over the world, but the customer service in Aloft Cancun is outstanding among all. Hotel manager Lisseth and coordinator Armando always listened to any concern or issues we have encountered during the stay and acted immediately to solve them well. When I was not familiar with the usage of the laundry machines provided in the hotel, friendly staff came to pick and do the laundry for us, and even sorted them out and delivered to our room. What a big surprise! Last but not least, roof top pool, delicious weekend brunch, free bicycle rental, entertaining movie night and music night, free laundry machine, Aloft Cancun has so much to offer and makes us a wonderful family vacation. December 7, 2015
Rated 5 out of 5 by Outstanding Service The biggest value from this establishment was the incredible service the staff provided. September 14, 2015
  • 2016-05-31 T07:23:46.078-05:00
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