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Global Diversity & Inclusion
Click here to learn about Starwood's Supplier Diversity
Program.
“Creating an environment of inclusion for our associates, guests and suppliers
isn't just the right thing to do, it is the very core of our business.”
Starwood Hotels & Resorts is a global organization that is built on
diversity operating in nearly 100 countries, with nine distinct brands -
Sheraton, Four Points by Sheraton, St. Regis, The Luxury Collection, Le
Meriden, W Hotels, Westin, Aloft and Element. Starwood also owns Starwood
Vacation Ownership, Inc., one of the premier developers and operators of high
quality vacation interval ownership resorts.
With over 1,000 properties and 145,000 associates at our owned and managed
properties, we maintain an associate and customer base as diverse as the
world's population. Each brand's distinctive appeal affords us a unique
position in the global marketplace that caters to travelers of all backgrounds
and from almost every culture. Therefore, creating an environment of inclusion
for our associates, guests and suppliers isn't just the right thing; it is the
very core of our business. Through our unique brand positioning Starwood is
able to create build an emotional connection with our guests and create a
superior service experience for each guest.
Focusing on blending and mining the talents of our associates from around the
world and taking care of our guests who frequent our more than 1,000 Starwood
properties is a commitment that begins at the top of our organization but is
the shared responsibility of each associate. By creating national partnerships
with associations focused on serving the needs and concerns of many types of
visible and invisible differences - race, gender and sexual orientation, to
name a few - we hope to have far reaching impact by making a difference in the
markets in which we operate and for the people that encounter our
organization.
Starwood’s Diversity Council, established in 2002, is made up of senior leaders
in our organization. The role of the Council is to partner with other company
leaders to drive the strategy forward with the support of a dedicated staff of
change agents in our Office of Diversity and Inclusion.
Just as we approach other vital business imperatives, our Corporate Diversity
Council has developed a strategy and multiyear plan for making accelerating
change, particularly in the area of representation. As an organization, we're
committed to setting the pace for the industry, raising the bar on how we
deploy and develop associates - especially the 53% of our current associate
population who are people of color - and, in the process understand how
diversity yields business success. We continue to add new programs such as the
Minority Hotel Owner and Developer Program, the Managing Inclusion course
(which is now supplemented with a Global English Program designed to enhance
the English language skills for associates for whom English is not their native
language), and the Embracing Inclusion Program which also augments the
Managing Inclusion course.
It takes time. We're committed to the task. Our associates must know that
embracing diversity and learning how to mine different talents and opinions in
a business like ours, improves our company, our product and all of us as
individuals. Valuing individual differences is not new here; for years, we have
offered domestic partner benefits for all of our associates without hesitation.
Through inclusion training, we reinforce positive messages. By continuing to
introduce metrics, like linking compensation to achieving diversity goals, and
clarifying the diversity goals of each department, there is a shared
understanding of how serious we are about making this an unconscious part of
how we do business everyday, everywhere for everyone.
This is the Starwood way.
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