Customer Service

Starwood Preferred Guest

See phone numbers for one country at a time.

Belgium

  • - SPG Preferred
    027006613

Throughout you may call:

Africa

Algeria

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Cameroon

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Chad

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Congo, Republic of the

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Djibouti

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Egypt

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Ethiopia

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Gabon

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Gambia

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Mauritius

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Morocco

  • - SPG Preferred
    353-21-4511056 (Toll free number)

Nigeria

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Senegal

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Seychelles

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

South Africa

  • - SPG Preferred
    0800 99 4274 (Toll free number)

Tunisia

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Uganda

  • - SPG Preferred
    +353-21-4511056 (Regional number for Africa)

Throughout Africa you may call:

  • - Preferred Guest
    +353-21-4511056

Asia Pacific

Australia

  • - SPG Preferred
    1-800-450-010 (Toll free number)

Bangladesh

  • - SPG Preferred
    +65-6836 7688

Brunei

  • - SPG Preferred
    +65-6838 7688

Cambodia

  • - SPG Preferred
    +65-6836 7688

China

  • - SPG Preferred
    3051-2777 (Hong Kong) (Toll free number)
    4008-903-588 (Toll free number)
    +6263-5656 (Macau) (Toll free number)

Fiji

  • - SPG Preferred
    +65-6836 7688

French Polynesia

  • - SPG Preferred
    +65-6836 7688

Guam

  • - SPG Preferred
    1-888-625-4988 (Guam to US)
    65-6836 7688 (Guam to Singapore)

Hong Kong

  • - SPG Preferred
    3051 2777

India

  • - SPG Preferred
    18002582527 (Toll free number)

Indonesia

  • - SPG Preferred
    0807 1355555

Japan

  • - SPG Preferred
    0120-92-5659 (Toll free number)

Korea

  • - SPG Preferred
    +00798-817-1720 (Toll free number)

Macau

  • - SPG Preferred
    6263-5656 (Toll free number)

Malaysia

  • - SPG Preferred
    1800-80-1855 (Toll free number)

Maldives, Republic of

  • - SPG Preferred
    +65-6836 7688

Nepal

  • - SPG Preferred
    +65-6836 7668

New Caledonia

  • - SPG Preferred
    +65-6836 7668

New Zealand

  • - SPG Preferred
    0800 691 575 (Toll free number)

Pakistan

  • - SPG Preferred
    +65-6836 7688

Philippines

  • - SPG Preferred
    1800-1651-0655 (Toll free number)

Singapore

  • - SPG Preferred
    1800-325-5555 (Toll free number)

Taiwan

  • - SPG Preferred
    00801851639 (Toll free number)

Thailand

  • - SPG Preferred
    +800 325 55555 (Toll free number)

Vanuatu

  • - SPG Preferred
    +65-6836 7668

Vietnam

  • - SPG Preferred
    120852155 (Toll free number)

Throughout Asia Pacific you may call:

  • - Preferred Guest
    +65-6836 7688 (Singapore)
    +81-3-5423 6062 (Japan)

Europe

Albania

  • - SPG Preferred
    +353-21-4511056 (Regional number for Europe)

Austria

  • - SPG Preferred
    01206091929

Bulgaria

  • - SPG Preferred
    +353-21-4511056 (Regional number for Europe)

Croatia

  • - SPG Preferred
    +353-21-4511056 (Regional number for Europe)

Cyprus

  • - SPG Preferred
    +353-21-4511056 (Regional number for Europe)

Denmark

  • - SPG Preferred
    43314935

Finland

  • - SPG Preferred
    0972519656

France

  • - SPG Preferred
    0157324866

Georgia, Republic of

  • - SPG Preferred
    +353-21-4511056 (Regional number for Europe)

Germany

  • - SPG Preferred
    069-170776449

Greece

  • - SPG Preferred
    00800 353 12030 (Toll free number)

Hungary

  • - SPG Preferred
    7789809 (from Budapest); 0617789809 (outside Budapest)

Ireland

  • - SPG Preferred
    0216014521

Italy

  • - SPG Preferred
    0223331321

Lithuania

  • - SPG Preferred
    +353-21-4511056 (Regional number for Europe)

Luxembourg

  • - SPG Preferred
    24871227

Malta

  • - SPG Preferred
    +353-21-4511056 (Regional number for Europe)

Monaco

  • - SPG Preferred
    +353-21-4511056 (Regional number for Europe)

Netherlands

  • - SPG Preferred
    0207006470

Norway

  • - SPG Preferred
    23024987

Poland

  • - SPG Preferred
    0223060078

Portugal

  • - SPG Preferred
    +800 781 339 (Toll free number)

Russia

  • - SPG Preferred
    4999511346

Spain

  • - SPG Preferred

    911776146

Sweden

  • - SPG Preferred
    0859366310

Switzerland

  • - SPG Preferred
    0445111546

Turkey

  • - SPG Preferred
    00800 353 90209 (Toll free number)

United Kingdom

  • - SPG Preferred
    02035646335

Throughout Europe you may call:

  • - Preferred Guest
    +353-21-4511056

Latin America

Argentina

  • - SPG Preferred
    0800 777 7555 (Toll free number)

Brazil

  • - SPG Preferred
    0800 891 3570 (Toll free number)

Chile

  • - SPG Preferred
    123 00 20 4485 (Toll free number)

Colombia

  • - SPG Preferred
    01800 912 5588 (Toll free number)

Costa Rica

  • - SPG Preferred
    0800 011 0816 (Toll free number)

Ecuador

  • - SPG Preferred
    +52-55-5242 5660

El Salvador

  • - SPG Preferred
    +52-55-5242 5660

Guatemala

  • - SPG Preferred
    +52-55-5242 5660

Guyana

  • - SPG Preferred
    +52-55-5242 5660

Mexico

  • - SPG Preferred
    001-800-545-7853 (Toll free number)

Nicaragua

  • - SPG Preferred
    +52-55-5242 5660

Panama, Republic of Panama

  • - SPG Preferred
    001 800 545 7853 (Toll free number)

Paraguay

  • - SPG Preferred
    +52-55-5242 5660

Peru

  • - SPG Preferred
    0800 51 674 (Toll free number)

Puerto Rico

  • - SPG Preferred
    1 800 545 7853 (Spanish service) (Toll free number)
    1 888 625 4988 (Toll free number)

Uruguay

  • - SPG Preferred
    000 405 4157 (Toll free number)

Venezuela

  • - SPG Preferred
    0800 100 2161 (Toll free number)

Throughout Latin America you may call:

  • - Preferred Guest
    +52-55-47387022

Middle East

Bahrain

  • - SPG Preferred
    800 00038 (Toll free number)

Israel

  • - SPG Preferred
    +03-7219131

Jordan

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)

Kuwait

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)

Lebanon

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)

Oman

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)

Qatar

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)

Saudi Arabia

  • - SPG Preferred
    800 844 1349 (Toll free number)

Syria

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)

United Arab Emirates

  • - SPG Preferred
    800 0441 3234 (Toll free number)

Yemen

  • - SPG Preferred
    +353-21-4511056 (Regional number for Middle East)

Throughout Middle East you may call:

  • - Preferred Guest
    +353-21-4511056

North America

Anguilla

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)

Aruba

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)

Bahamas

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)

British Virgin Islands

  • - SPG Preferred
    1-519-637-6500 (Regional number for North America)

Canada

  • - SPG Preferred

    1-888-625-4988 (Toll free number)

Cayman Islands

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)

Saint Lucia

  • - SPG Preferred
    +1-519-637-6500 (Regional number for North America)

United States

  • - SPG Preferred
    1-888-625-4988 (Toll free number)

Virgin Islands

  • - SPG Preferred
    1-888-625-4988 (Toll free number)

Throughout North America you may call:

  • - Preferred Guest
    +1-519-637-6500

Please note: For numbers marked + you may need to use an international direct dialing (IDD) Access Code, and your call may incur long distance charges. The IDD access code is 00 for most countries.