Public Space Renovations: January 17 - March 10, 2017
From January 17 through March 10, 2017 the lobby and public spaces will undergo renovation. Additionally, the hotel pool and green space will be refreshed. Please contact the hotel for further information.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Early Departure Policy
An early departure fee of one night's room and tax will be applied for all reservations that depart prior to their booked departure date.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
We welcome dogs weighing up to 40 pounds. Pet owners must sign a waiver at check-in agreeing to our pet regulations, and we reserve the right to charge for damage caused by the pet or any additional cleaning needed.
For the health and wellness of all our guests, Element Houston Vintage Park offers a 100% smoke-free environment. Smoking is prohibited in all guest rooms and all hotel public areas, except in designated outdoor areas.
Check Cashing Policy
Hotel will cash personal checks for SPG Members only, with valid identification. Other conditions may apply.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.