Element Vancouver Metrotown - Opening February 19, 2015

  • 4501 Kingsway
  • Burnaby,
  • British Columbia
  • V5H 4V8
  • Canada
  • Map
Element Vancouver Metrotown - Studio Suite - Bed

Studio Suite - Bed

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See room terms and details for information about rollaway and/or extra person charges.

Element Vancouver Metrotown
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Stay a while with Element

Rates are available for stays of 30 nights or more. Please call your local customer contact center for reservations.

Special Conditions

Hotel Opens February 19, 2015. Taking Reservations March 19

We open our doors on February 19, 2015, and are accepting reservations for stays on or after March 19, 2015.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Hotel Policies

3:00 PM     12:00 PM

Accessibility Policy

TDD equipment is available at the front desk. A wheelchair is also available at no charge. Please contact the hotel for further information.

Alcohol Policy

Alcohol can only be consumed in guest rooms or other licensed areas of the hotel. Alcohol consumption is strictly prohibited in unlicensed public areas.

Check Policy

Personal checks are not accepted as a method of payment. Only certified checks are accepted.

Credit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Currency Policy

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Early Arrival Policy

Check in time is 3pm. Early check-in cannot be guaranteed and is subject to availability.

ID Requirement Policy

For security purposes, valid photo identification is required at check-in. Additionally, government rates require valid government issued identification at the time of check-in in order to qualify for discounted rates. Corporate negotiated rates require valid company ID, or if on contract with a specific company, an original letter on company letterhead is required upon check in.

Pet Policy

Pets that weigh up to 45 pounds are allowed at the hotel. The hotel reserves the rights to designate specific floors and guest rooms for pets, and to charge a guest for cleaning or repairs.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Pool Policy

Swimming pool use is for registered guests only. No beverages are permitted in the pool area.

Smoking Policy

For the health and wellness of all our guests, the hotel offers a 100% smoke-free environment. Smoking is prohibited in all guest rooms and all hotel public areas, except in designated outdoor areas. A 200 CDN cleaning fee will be charged to any guest who violates the smoking policy.