Rated 5 out of 5 by Geema Great, Friendly Hotel
I stay at the Element because of the great accommodations and the helpful staff. My rooms have always been comfortable and clean. Whenever I have needed anything, the staff is so prompt and courteous. The breakfast menu is awesome. An overall great experience to stay there.
June 24, 2014
Rated 5 out of 5 by Godisgood Outstanding experience in every way
The staff was delightful, helpful, and efficient. The rooms were spacious, modern, and very well equipped. The workout center was large and bright with a variety of high quality equipment. The complimentary breakfast had a varied selection of fresh, healthy choices. The internet worked without a hitch. The entire stay was thoroughly enjoyable!
June 23, 2014
Rated 5 out of 5 by berbrychu Fantastic Staff & Hotel
The hotel and concept of Element is wonderful!!! More importantly the staff was fantastic and responsive to my needs. Thank you Element Denver Park Meadows!!!
May 27, 2014
Rated 5 out of 5 by DLew A Hotel that Cares!
The Element in Lone Tree, Colorado has always treated me as a special guest, and not as a quota.
This trip, Katilyn was able to accommodate me with a room that fit my 30 days stay. For the pass 3+ years, Katilyn has always ensure that my request are always fulfilled, during all my stays at this Element Hotel.
Scott the Hotel Manager, has proven to be a leader, because his Staff is totally professional in their everyday dealings with of all their guests. Scott leads by example!
This Hotel operates as a Team, I don't care if it is the Front Lobby Staff (Dan, Rebekah, Amanda or Matt) or the Maintenance Staff of Benny & Ali, even the Kitchen Staff for the Breakfast and Evening Refreshment, they out did themselves. I don't want to forget all the Staff that are responsible for the Housekeeping of the Entire Hotel, they are the foundation of the operation because they make sure that everything is clean and in their proper place, and they always fulfill every request of mine.
This Element Hotel is built on the standards of quality, in which is consistent and, everyone works hand in hand to acquire this goal!
I can't Thank You enough for the Outstanding Service that I received during this stay!
May 27, 2014
Rated 1 out of 5 by JLM123 Could be much better....
On the outside this hotel looks like a winner. However, after spending a week here I cannot recommend this hotel. Room cleanliness left much to be desired (I had to request that the floor be cleaned). I found hairs (not mine) in the bed more than once. I had to ask repeatedly - every day - for more coffee (each package made one cup). I had to request that my room be cleaned before 4 pm - the worst day was Friday August 16th when it was not cleaned until after 5 pm! Customer service appears to be very low on the priority list here which is a shame since this hotel could be so much more.
August 19, 2013
Rated 5 out of 5 by CWJ5 Nice hotel, friendly staff
The Element is very modern and comfortable and the staff makes you feel right at home. With breakfast in the morning and a daily happy hour with snacks at night, it is a great place to stay if you are ever in Lone Tree!
May 15, 2014
Rated 5 out of 5 by Lexicore Restful Refuge
We've stayed here twice before and we were pleasantly satisfied with everything about this hotel. Previous reviews say it all. We live close enough (Colorado Springs), but we like to spend the night here to cut our travel home from ski/snowboard trip from the mountains. The feeling that we get is very much like being home with all the amenities they offer.
The breakfast is wonderful! As an SPG owner, I'm happy to say that this is one of the few hotels in the network that offers free breakfast.
February 22, 2012
Rated 1 out of 5 by OpsDr worst experience with SPG yet
This staff does NOT know how to run a hotel. Received extremely poor service during my stay. Room had damaged phone. They tried checking some one in to my room at about 9:30 at night. They tried to clean my room on the day of check out at 8:00 am. They would not let me check in even 1 minute early even though I have multi year gold and platinum status with SPG. Placed me in a room completely counter to my profile. Staff put an empty pony keg out for the reception.
May 10, 2013
Rated 4 out of 5 by DSquare TV ISSSUES
Our issue is with your TV Service for all the days we were there/still, numerous TV channels were breaking up. An Engineer did come to our room to explain the issues (ongoing for quite some time) and I guess you could say we were one of the lucky ones that had some type of TVservice. As of the day we checked out, it was still not working (annoyed that we couldn't watch local stations) and some othe cable channels as well. Otherwise we did like the hotel and would consider returning. Will call to make sure that TV is back working.
June 1, 2014
Rated 5 out of 5 by pctripp Recent stay
Great hotel, great location and staff was super friendly.
June 9, 2014
Rated 5 out of 5 by GOLDIE369 GREAT STAFF!
Applause for Hotel Manager Scott and Front Desk Manager Kaitlyn! They went over and beyond to make our stay comfortable while here for our daughter's hip surgery. Breakfasts were prepared very well. Rooms were mostly cleaned although staff did not clean off tables & had trouble making bottom fitted sheets fit. We did find out that there was a hospital rate deal for our rooms & hope our bills will be corrected. Trouble with rate quoted for airport return, quoted vs actual - Scott managed to get us a limo with the best rate! The shuttle service was outstanding! Thanks for a comfortable stay with our two rooms!
February 2, 2014
Rated 4 out of 5 by bentyla Simply Amazing!
I don't recall ever staying in a hotel that felt as much like my own home as Element. The fact that the room had everything I needed, the staff were immediately attentive and included breakfast blew all other 'continental' breakfasts out of the park was the icing on the cake! My one and only issue was the temperature in the room fluctuated to extremes. Setting the thermostat to 70 kicked in the A/C and made it too cold, however, setting the thermostat to 71 kicked in the heater and made it too hot. Overall, no comparison with other hotels where I have payed 2-3 times as much. Keep up the great work!
January 4, 2012
Rated 5 out of 5 by pctripp Smart hotel with top quality services
Great place to run home to after a long day at the office. Although not home home, I felt it did a good job of covering
June 4, 2014
Rated 5 out of 5 by dennis3 great locationa and extremely comfortable
super convenient location near parkmeadows mall for shopping and lots of restaraunts. The staff was very accomodating and the breakfast was amazing.
April 17, 2014
Rated 5 out of 5 by RConsultant Clean, Friendly, and Reliable
A few comments below, someone made a note that this hotel feels like home. I second that and have often caught myself calling it home while on the phone with family members. All of the staff are wonderful. Kaitlin (sp?) and Alex from the Front Desk stick out in my mind as the first two people I would want to hire if I were starting my own hotel. The rooms have always been clean, and it's nice to have small kitchens to prepare some meals in. Try the breakfast wraps in the morning. Tastey. Also, the gym is nicely sized, and I've never had an issue getting an open machine.
The *only* downside, the phones sometimes beep in the middle of the night when the batteries are low.
Other than that, keep up the great work!
January 13, 2012
Rated 3 out of 5 by elementnew Adequate but dreary
We found the décor and lighting rather dreary in the lobby and the room. We found the whole light switch thing confusing, and that compounded the problem.
We did have an upgrade to King studio, with kitchen. If we had the need to cook it would have been handy.
The breakfast had a nice assortment of cold items, including hard boiled eggs. There were hot breakfast sandwiches that were a nice touch, but unfortunately the paper stuck to the English muffins.
May 24, 2014
Rated 5 out of 5 by candice3 Excellent hotel
This hotel has a friendly, helpful staff. They have wonderful amenities. The rooms are very clean and equipped with everything you need.
April 3, 2014
Rated 1 out of 5 by Jordan1234 Elevator Blues
My girlfriend and I stayed at the Hotel Saturday night 12-7-2013 in room which is conveniently located right in from of the elevator. It's a nice feature when you get on the elevator which says going down. I guess it's a safety net just in case you don't know where your going. But it's extremely aggravating when the walls and door are paper thin and you hear it all night. We only slept 2 hours as a result and told the front desk at checkout the room was awful. The girl up front did apologize but didn't offer any compensation for the room. I am certain that any one else who stays in that room or any room by the elevator will not be happy with there stay.
December 9, 2013
Rated 3 out of 5 by Sallen Front desk staff needs could be better
Room was not ready at. 3:00 pm check in. Shipped a box of materials to the hotel for a meeting and was told by the front desk staff that the never arrived. Asked them to check for the pacage three times. The materials were located only after I confirmed the shipment tracking number and who had signed for them. No appology was ever offered. Front desk staff was defensive and confrontational. I was never recognized for being a gold spg member and assigigned to a room that was for guests with a disability. Not a pleasent stay!
May 27, 2012
Rated 4 out of 5 by Reb323 Almost perfect!
Front desk staff was excellent, even upgrading our room based on our SPG status. As a person with Celiac, I was impressed by the gluten-free options for sale in the snack shop, and confident that the breakfast would also have gluten-free options. I was wrong. The only 'safe' foods were sugar-free yogurt and some fruit that had seen better days. The yogurt wasn't an option for me because I react badly to artificial sweeteners. It would be improved if the oatmeal was gluten-free or an option other than sandwiches was offered.
November 5, 2012
Rated 5 out of 5 by mixer Clean and comfortable
Clean modern room. Great customer service, would definitely stay here again!
March 31, 2014
Rated 5 out of 5 by Finnian Dan at the Front Desk
We have stayed at The Element at Park Meadow for a few years and our recent trip was very good and the staff ere extremely accommodating as my wife and I were traveling with our three month old daughter. We were upgraded to a larger room and a crib was waiting for us in our room. We were especially impressed with Dan at the front desk. He was extremely polite and helpful with our every need. Dan is a valuable asset the The element as well as the entire SPG family. Thank you.
February 2, 2014
Rated 4 out of 5 by SPGLoyalist One night, but will come back
I only stayed here one night, but was impressed - the decor, layout, amenities, comfort, etc. As a studio, it was fully stocked (microwave, dishwasher, dishes, pots/pans, seasonings)...everything a person would need. The bathroom was large and the shower spacious and comfortable. I really enjoyed the "modern minimalist" style, while still having everything I need. I travel there for work, so will definitely stay again. Also, the breakfast is definitely better than the usual continental offerings or cold eggs.
November 18, 2011
Rated 5 out of 5 by dawgfan Very impressed
This hotel had an excellent, friendly staff, and wonderfully versatile rooms. They are mini-suites, with a full refrigerator and kitchen. The beds were comfortable, and there was a complimentary breakfast which was excellent as well. They had the equivalent of an egg mcmuffin available, already wrapped to "grab and go" among many other selections. These sandwiches had cheese on them, and my son doesn't like cheese. I asked if they'd make him one without cheese, which they proptly did. We had an excellent stay! This is probably the best hotel I've stayed in this price range, and I'd highly recommend it.
February 24, 2014
Rated 4 out of 5 by bludave immediate help
When we settled into our room it became clear that we would not be able to enjoy our stay because of the room placement.
We could hear the neighbors through the suite door like they were standing in our room and the elevator being 30 feet away was annoying with the hall traffic and voice noise. We called and asked for another room and were immediately accomodated with a much better room--at the end of the hall.
Many thanks for saving our two night stay.
May 16, 2014
Rated 5 out of 5 by PM350 Awesome room
This was an awesome room. Way more that what you normally receive. Room was large and comfortable. Had some minor issues with thermostat but was resolved quickly. Everyone at the hotel was great especially the girls at the front desk. I forgot to get their names though. Breakfast was more than I expected and very filling. The location is great! Near the train, interstate and mountains. Ton of places to eat and shop near by. Will stay here again and they need more Element hotels fast.
March 5, 2012
Rated 4 out of 5 by Shelly987 Amazing
I have had the pleasure of staying at this hotel twice for business and will continue to choose this hotel if I come back. The staff is over the top AWESOME! Extremely friendly, knowledgable and helpful. The amenties are over the top! From the workout facility, to how clean the laundry room is to the rooms themselves. I would recommend this hotel to anyone staying in the area.
February 4, 2014
Rated 5 out of 5 by whatever Element is the BEST Element of the SPG Family
My Wife and I truly enjoy staying at Element Hotels. We feel it is the best ELEMENT of the SPG Family of hotels. Element staff are helpful, friendly and down to earth when compared to some SPG Family properties that think they are up in the clouds. At Element, you can be more at home away from home. Try it, you will love it. Take my word, I spend over 100 nights/year in hotels worldwide.
January 5, 2014
Rated 5 out of 5 by Gail11 this hotel is refreshing
the rooms are great with practically full kitchens, comfortable beds and nice size bathrooms, the breakfasts included in the price are a nice bonus.
May 19, 2014
Rated 5 out of 5 by Mini49 Family Friendly
Great in and out room spaces for family, Kids are safe to go around, love to purchase in the convenient store, have breakfast in their pjs. Easy to check in and out. Great location as most of the chain stores are very close by. We stay every year for few nights in our way to the Rocky Mountains Ski Resorts. We jus love it!!!
January 7, 2014