Rated 5 out of 5 by BlueZone7 One of the BEST hotels that I have had
This hotel and all the room's features were excellent and above my expectations. The cost for the room was also very affordable. Loved it!
August 11, 2014
Rated 5 out of 5 by TBSheets Park and Fly
Chose this hotel mainly for Park and Fly offer. That part worked gtreat, but was very happy with quality of room, service, etc. Breakfast gets a lower rating, it is just average. Some items not hot, others not cold. Not bad, just average. Waited about 20 minutes at rush hour for shuttle whichwas exactly how long they estimated (we had just missed the shuttle at the airport, trip doesn't take that long)
August 6, 2014
Rated 3 out of 5 by Terry2014 Recent stay
During a recent stay I happened to be assigned a Handicap accessible room. Asked to be moved and was told they are booked (even thought I made reservations weeks in advance). The issue was the shower sloped toward the bathroom floor which did have an additional drain installed, which did little to allow the water to drain. So in the middle of the night I had to walk thru water to use the bathroom. When told about this the staff offered me additional towels.....really. The hotel did move me for the balance of my stay and the commendations were much better and was on par with what would be expected. I was very disappointed that the staff offered no rate reduction or complimentary night for the first nights stay. Not what I expected from a Starwood Property.
August 1, 2014
Rated 5 out of 5 by Richardt6 Superior upscale budget hotel
There is no better value for similar price range.
July 24, 2014
Rated 5 out of 5 by cumbia76 Forever Grateful!!!
It was a 15 year Anniversary Celebration weekend for my brother Caleb and my sis-in-law Rachel Rodriguez!
We had family and friends from all over the US drive and fly in! ELEMENT staff, from the front desk to shuttle drivers to the Overnight crew were accomodating and flexible!!!! THANK YOU for putting up with so many of us through the weekend! I completely forget the wonderful team at the front desk on all shifts, however, they all need a pat on the back and kudos for their patience and smiles!!! To Mike, overnight and Mike, shutle driver-THANK YOU!!!! Great teamwork all around!!!
July 16, 2014
Rated 5 out of 5 by swbreeze 5 Star
I stayed at this hotel after reading reviews and the website. I was not disappointed. I arrived very late at night and the shuttle was there quickly and delivered me swiftly to the hotel. Staff was amazingly friendly both in the middle of the night and the next morning. Spotless clean, quiet, beautiful, great bed, and one of best breakfasts (included) that I have had at a hotel. And - they are a green hotel. :)
July 15, 2014
Rated 5 out of 5 by drewcisme Super comfortable and relaxing
I only stayed one night, but it was a clean, new feeling facility. Would definitely book with them again.
July 14, 2014
Rated 5 out of 5 by traveling1 great hotel for business travelers
I stay at this hotel moderately frequently. Still, upon arrival I was pleasantly surprised to be greeted by name at the front desk. The things I enjoy most at the hotel are the kitchens in the rooms, the evening happy hours, and the workout facility. Quality over the past couple of years has remained consistent.
July 12, 2014
Rated 5 out of 5 by Wilki61 Beautiful place
This hotel is a very clean, comfortable place to stay after a long day traveling.
July 8, 2014
Rated 4 out of 5 by Bloodymica Loved the design of the rooms
The rooms are very well designed, staff are helpful.
July 6, 2014
Rated 5 out of 5 by The3gitumbis Best hotel experience
My family and i stayed there for four nights and we loved it. Very clean and the staff was exceptional. The price was good for such a nice hotel. I would definitely stay there again. Great effort to be environment friendly. Truly amazingly unique Hotel.
July 2, 2014
Rated 5 out of 5 by c101 C101
The room and amenities were excellent. The breakfast as well as happy hour are great features that I enjoyed.
June 30, 2014
Rated 5 out of 5 by Poppa7756 Perfect rest
You can't find a better value for the value received in the Metroplex! Convenient to nearly anywhere and good breakfast and evening reception.. Will be my go to hotel when am in DFW area.
June 28, 2014
Rated 3 out of 5 by TrishS72 Didn't sleep well due to noise
The hotel was great but there was a rowdy crowd by the pool after it closed. We had to wake up at 3 a.m. to catch an early flight but was woke up several times and finally had to call the hotel staff to handle the people outside. Even after they told them to quiet down, it only lasted for a little while before it started up again.
June 24, 2014
Rated 3 out of 5 by PhilPhilPhilPhil Surrisingly dated
Poor lighting, broken lamp, discoloring in bathroom (not un-clean)
June 19, 2014
Rated 4 out of 5 by DisappointedPlatnium Good hotel
One of the better hotels on this trip. My given room wasn't ready as they thought, and they took care of that right away.
June 16, 2014
Rated 4 out of 5 by tommy1234 The hotel is awesome
The bed was very comfy and meet Westin standard.
The staffs were great and responsive
June 11, 2014
Rated 5 out of 5 by ChrisP01 This hotel has great features
It's clean and convenient!
June 9, 2014
Rated 5 out of 5 by cwight Great place to stay!
I stay at a lot of hotels and this one is at the top of my list (especially for the price).
The staff was amazing. They were super attentive to all of our needs.
Definitely will stay here again.
June 9, 2014
Rated 5 out of 5 by J9874 Nice stay
Very nice rooms, good location. Shuttle to and from airport was great.
June 9, 2014
Rated 5 out of 5 by coffee58 Caring staff. Very clean and welcoming.
Entire staff is excellent. I recently was injured house hunting and they did everything possible to help. Then when they found out it was my birthday Maribeth called to say Raymond was at our door. There was a plate of fruit, cheese and crackers and wine. They had gone the extra mile to make me feel better.
June 4, 2014
Rated 3 out of 5 by Yaaaz Need to improve
I think they should improve breakfast , n have good staff that's helpful n happy face in the morning .
Swimming pool was dirty n they should have towel close to pool .
June 2, 2014
Rated 5 out of 5 by RICJ72 Great hotel and customer service
I have stayed at this hotel many times and always enjoyed myself. This time I stayed for about a week - the staff welcomed me warmly and were always very accommodating of my needs.
Xylana is a great staff member and does her best to make you feel at home. She is very personable and was always smiling - she treated all customers I saw her interacting with as real people. She is a true asset to the hotel and to the company.
May 23, 2014
Rated 5 out of 5 by Skydog What a great way to recharge !
Wow , If my new house falls through I want to live here !
May 23, 2014
Rated 4 out of 5 by FJ77 This hotel was Relaxing
I had great time staying at this hotel. It is close to some restaurants and to the Air port.
May 19, 2014
Rated 5 out of 5 by ClaudetteB Loved it!
This hotel is stylish and comfortable. The staff is friendly and very helpful. I would definitely stay again.
May 14, 2014
Rated 4 out of 5 by Nikk accommodating staff
Good hotel in a mediocre area. Gem!
May 13, 2014
Rated 5 out of 5 by SJS1 Wonderful Gem!
We were wonderfully surprised by the spacious, clean and comfortable rooms with lots of shelves, cupboards and drawers to put things away - kitch en to boot! :)
Service was prompt and friendly
Few problems - safe was broken, they said they would fix it the next day but never did
Shower door did not close properly
Breakfast had lots of options but the quality was not great - fake scarmbled eggs, and when they did have hard boiled eggs there was funy after taste.
Minor points but worth mentioning so they can improve.
Still highly recommend! :)
May 13, 2014
Rated 5 out of 5 by Dickintucson Exceeded expectations
The room was spacious and comfortably laid out. Better than most hotels at twice the price. The desk space, courch, mini-kitchen, sparkling, large bathroom and wide comfy bed would bring me back to the Element.
May 11, 2014
Rated 5 out of 5 by PFra76 Exceptional Value and Quality
I usually don't write hotel reviews. I stay at dozens of hotels each year, and rarely do I find anything interesting to say -- good or bad -- about any of them.
This was an exception. At $129/night, right by the airport, I wasn't expecting much. I expected only adequate accommodations at best. Instead, I found the quality of the rooms and facilities to exceed that of comparably priced hotels. The rooms were very well decorated and unlike anything I'd ever seen in another hotel. The staff was friendly and helpful. The happy hour was, well, very happy.
I would certainly look forward to staying with this brand on future trips. I only regret that there are so few of them in areas where I travel.
May 10, 2014