Rated 5 out of 5 by natecmu Great stay in Vegas
Away from the noisy Strip, this hotel is a great place for family stay. It has good breakfast and convenient kitchen. The pool is nice too. It's close to the Red Rock Canyon park.
June 2, 2014
Rated 5 out of 5 by Luna45 Hotel is definetly pet friendly
The hotel is a great place if you have pets. The staff is very responsive and the rooms are clean. The beds are very comfortable. Our stay was wonderful
June 2, 2014
Rated 4 out of 5 by Bubu1 Not aware this hotel allowed pets
Our daughter and her husband stayed at the element because they were in Vegas for a wedding. Innthe past we have really enjoyed our stays. Unfortunately we were not aware that you allowed dogs. Our daughter has a reaction and her eyes swell . I am not aware if the room they stayed in has had dogs but her eyes were red and swollen for the wedding which she was in. That would probably be an important thing to check before your guests check in.
May 25, 2014
Rated 5 out of 5 by MKETraveler Relaxing - Comfortable Hotel
Great small hotel if you want to escape the rat-race of the Las Vegas strip, but only 9 miles from the Las Vegas Convention Center. Front Desk attendants were some of the most accommodating I've experienced. Rooms were comfortable (Great Beds) with full kitchens (no mini refrigerators, full size). Breakfast was very tasty with two attendants that kept the food fresh and replenished. Large outdoor gas grill with eating area for preparing your grill favorites - Grocery store about a mile away. A few amenities missing like laundry service but they do have coin operated machines for the do-it-your-self guests. New construction to the North of the hotel will block some of the mountain views, so ask for a higher floor if that's important (only has 4 floors). Doesn't have any food service or bar so bring your own. I would return to this hotel again.
June 18, 2012
Rated 5 out of 5 by rbmagic Warmth of Staff
The team of people that run the hotel are so very kind and make a hotel stay feel like you at your home away from home. Kudos to David Smith and his hiring of great people
March 5, 2014
Rated 3 out of 5 by dianaadel not as clean as it seems
Upon arrival found a pair of ladies soiled underwear at the edge of the bed & hair in the shower. On the way out when i got on my knees to make sure i had taken all my belongings I found a dirty sock deep inside the closet. Out of my 5 nights the first 3 nights were noisy.I wanted to love this place as I want to bring my corp. team back in January. Kinda grossed me out....
November 18, 2013
Rated 5 out of 5 by Jacqui53 Wonderful alternative to The Strip
We were so pleased with the simple elegance, European-like design, and comfort of this hotel. We had a great view of the hills and the pool and, as always, appreciated the Westin Heavenly Bed, microwave and refrigerator. I always feel welcomed with the Westin fragrance and this was no exception. Great full breakfast, friendly and accommodating staff. We'll be back!
June 1, 2012
Rated 2 out of 5 by JohntheBasque Nice, but details clouded the experience
The unit was nicely appointed, but mail floor lamps & bed side lamps had no central switch. Power outlets were not conveniently located by bedside. Had a nice device dock, but on other side of room. Also storage space was not well thought out. When I am staying some place more than 1 day, I unpack there was no convenient place for socks, etc. The biggest issue I had was cleanliness. The coffee maker still had a used Pod in the drip mechanism, live balls of human hair and dust were roving about the hard floors., counter surfaces were dirty, lots of dust where they think you wont be looking. I expect better this brand.
April 9, 2014
Rated 5 out of 5 by Quin61 Wonderful Staff
I've traveled every other week to the Element at Summerlin since April 2013 and it feels like a second home to me. All of the staff are friendly and very helpful and most of them greet me by name.
May 28, 2014
Rated 4 out of 5 by WinthropCouple Nice Hotel
This is a very nice hotel. It was out first time staying at the Element hotels and we really liked it. Very modern, comfortable and clean.
The breakfast was pretty good too!
Only negative we founf was that there was no ice available. There is a freezer in the room but when you check in and there is no immediate ice available, that can be a problem.
December 18, 2012
Rated 3 out of 5 by weddingguest This hotel is very clean and comfortable but terrible staff and customer service
the hotel was wonderful, very nice rooms and very clean and contemporary. when we checked out they messed up on the amount on the invoice. i was already charged so i knew the amount that was suppose to be on the invoice. the staff adjusted it after complaints were made. the next day my account was debited again for the charge of the room, however the room was already paid for. i called the main number and a very rude woman in reservations answered the phone and told me that i need to talk to billing and hung up. i called back again and asked if she could transfer me there, i did not hear an option for billing on the phone. she said press zero and ask the operator. i finally got to billing and there was a message machine so i left a message to call back. i called twice and have not heard a response back. everything else is perfect except the check out and billing which makes it inconvenient and changes my opinion on the review of the hotel.
April 23, 2013
Rated 5 out of 5 by Vegasgal The perfect Dog friendly Gem
We live in Summerlin and our A/C broke. The Element was so welcoming to us and our 2 DOGS. So pet friendly from the housekeepers to the front desk people.Rooms perfect in size and very comfortable. A gem in the desert.
What could have been very stressful, wound up to be our "home away from home." Starwood never fails to come through.
August 14, 2012
Rated 5 out of 5 by shakespere perfect
My wife and I couldn't have been more pleased. Element obviously had the business traveler in mind. We wanted easy parking, great room, good food, and to be left alone unless we needed something. The staff was great and very friendly. The luggage cart available also was a very thoughtful appliance. Everything worked in the hotel.
March 8, 2012
Rated 5 out of 5 by haniku simple and very homies, excellence
definite I'll recommended to every body
May 28, 2014
Rated 5 out of 5 by Relocated Fantastic Hotel, Fantastic Staff
Great combination of a fantastic hotel and staff. The breakfast staff, front desk, and housekeeping were really wonderful and performed beyond expectations.
i highly recommend this hotel especially for long term stays.
February 26, 2012
Rated 5 out of 5 by Liza8318 I didn't want to leave...
I stayed there this past weekend and I was so impressed with our room, staff, breakfast, everything was great! I would definetly stay there over and over and recommend to everyone!! Beautiful and peaceful placel!!
May 23, 2012
Rated 4 out of 5 by Awhisney Way out of town...
Great hotel but it's a $40 cab ride to the airport or the strip. Front desk was very helpful, especially Grant. Without a car you're at the mercy of the Las Vegas taxi mafia! Breakfast was very nice.
March 25, 2013
Rated 2 out of 5 by Cfinley College Dormitory
If you don't GPS or print a map this is hard to find. The signage is poor. The largest points in tto a residential neighborhood, not the freeway or access roads. Your first greeting is a dog dodo bag dispensor before you even get in the door. The nicest thing on my last two visits were the professional staff at check in..Your first impression is of a college dormitory and that is confrimed when enter your room. The elevators are very slow and moan and groan.. Toilet seat very unclean. Also 5 flushes does not save water. Even one kleenex took two flushes. Maids very noisy when cleaning rooms adjacent and in the hall way.
January 3, 2012
Rated 5 out of 5 by graceanne responsive, respectful and accomidating.
a very friendly and quiet place.
May 26, 2014
Rated 5 out of 5 by emacken We wish all hotels were like this!
On the last night of our two-week canyon road trip we checked into the Element hotel in Las Vegas. Having stayed at a wide range of hotels during our recent travels this place blew us away! It was obviously designed by thoughtful folks who want to help travelers keep life on the road simple, comfortable, healthy and sustainable.
Since we weren't interested in being close to the strip, the slightly out-of-way location was fine--it was a short (and simple) 15-minute drive to the airport for our early morning flight home.
The suite was clean, spacious and well-laid out with beautiful, simple furnishings. It included a fully-stocked kitchen, a large couch, a well-designed work area, spacious closets and shelves and a comfy bed. WiFi access was excellent (it's so nice not to have to use a password!). I took a quick peek at their grab & go pantry behind the registration desk and was impressed with the range of reasonably-priced snack options available. A great deal of careful consideration has obviously gone into all aspects of this hotel.
The staff we encountered were warm and friendly and obviously very proud of the hotel. We didn't have time to use any of the facilities, nor take advantage of the breakfast bar--but we enjoyed a good cup of coffee from the lobby on our way out the door.
May 26, 2014
Rated 5 out of 5 by Manju Exceptional hotel.
This hotel was fabulous. Rooms were comfortable and kitchen area great. Complimentary breakfasts were delicious. Just a great stay
June 17, 2012
Rated 5 out of 5 by MLdentist Great Value, Very comfortable
The hotel room was very spacious and very comfortable. Very clean! A place it would be easy to return too!
November 7, 2012
Rated 5 out of 5 by stefanie11 i felt right at home
The staff made me feel very comfortable and at home. The rooms were extremely comfortable too
October 29, 2012
Rated 5 out of 5 by sunilnm Amazing Hotel
We loved the stay at the Element !! Nice and quiet and away from the 'Vegas' husstle !!
November 15, 2012
Rated 5 out of 5 by BryanV Very nice room with comfortable bed.
Very nice room with comfortable bed and good BBQ Chicken.
April 16, 2013
Rated 4 out of 5 by Kgirl Alot to offer
This hotel offers much. Great rooms, gym, pool and a good breakfast, free computer access.Only concern was my allergies to dogs (I had requested a room where no animals had been allowed and I was told they did not let animals stay.) Wrong! It seemed like Camp Bow Wow. Some rooms should be kept completely dog free for allergy sufferers. And...as I coughed and sniffled through my stay, wondered why there had been no provision for an allergy-free room. I had made my reservation many weeks ahead. I stayed on a major Holiday and other hotels were booked solid by the time we had figured out the dog dilemma, so could not move. That was my only complaint..
September 2, 2013
Rated 5 out of 5 by cookies wonderful
we had a wonderful one night stay in August. The hotel is not close to anything but the freeway, but once inside, you realize you are paying for comfort and quality service. Every employee was terrifically helpful and polite. the rooms were clean, beds were comfortable. Kitchen was stocked with all the essentials, and the bathroom lay out is calming with a cool shower head! the complimentary breakfast was awesome.... assorted muffins, bagels, bread for toasting, three kinds of cold cereal, fruit, fruit smoothies, yogurt, and egg sandwiches. would definitely recommend. Did not check out the pool, but the fitness center was very good too.
August 16, 2013
Rated 5 out of 5 by meekerd Very disappointing
If this had been my first stay at this hotel, I would not be returning. We checked in early, which was great, we through our bags in the room and took off. Got back later in the evening my husband flipped on the light and the wall next to the bed had some mysterious stains dripping down the wall, they had not been wiped off, the side table was greasy. The room felt like it had not been completely cleaned. Also, the sink started making gurgling noises, not quite sure where that was coming from.
I think the reason I am more disappointed is the fact that this is a Westin hotel and I do expect a certain level from them and I do not feel that this hotel lives up to that standard all the time.
We did get put in to another room, with out any problems. The new room, while cleaner, was missing some of the setups for a room. Again, I don't think anyone double checks to make sure things are finished.
May 13, 2014
Rated 5 out of 5 by Sidang Great Stopover
We were driving from SLC to Phoenix and decided to stop here for the night. I'm glad we did! The rooms were fantastic....much more than I expected. Decor, layout, and ambiance is fantastic. The food is spectacular and original. Look forward to staying as a destination rather than a stopover. Keep it up!
May 15, 2014
Rated 4 out of 5 by Lulu29 Wonderfull bed
I slept better on your bed than I do at home. The hotel is nice and clean and well maintained..
May 19, 2014