Rated 4 out of 5 by bludave immediate help
When we settled into our room it became clear that we would not be able to enjoy our stay because of the room placement.
We could hear the neighbors through the suite door like they were standing in our room and the elevator being 30 feet away was annoying with the hall traffic and voice noise. We called and asked for another room and were immediately accomodated with a much better room--at the end of the hall.
Many thanks for saving our two night stay.
May 16, 2014
Rated 5 out of 5 by Carlson31 Great Experience, Value
My wife and I stayed here on a Thursday night following a holiday party for my work. We had a great experience and would definitely stay again.
We liked the eco-friendlines off the hotel, the staff was warm and welcoming, overall it was great value for our money.
January 12, 2014
Rated 2 out of 5 by DonH58 Disappointed
We have been staying at the Element Park Meadows for years. We have noticed on our last few stays, that the hotel is starting to show signs of wear and lack of maintenance. On our check in this time, the first room we had was not cleaned, ie beds appeared to have been kind of made, but looked like someone had then sat on both. There was trash in trash cans, wash cloth tossed on counter, toilet paper in toilet. Just not what we were used to. I will say the girl at the front desk was awesome and very apologetic and did give points on my spg account. We were moved to another room, better but hair on floor in bathroom, one of the flush buttons on the toilet was missing, the sink in the bathroom would not drain, (I am a plumber, so I fixed that. The pop up had came apart). Furniture showing its age, The carpet in hallways is fraying and stained. We will probably begin to look for other options for our future stays, as we come down to this area quite often in the winter. As always, the staff is great, just believe it's time for a remodel/renovation.
December 2, 2013
Rated 1 out of 5 by Greaser Element, Lonetree
Hotel staff tried, but were either overwhelmed or under trained. Room had a broken table lamp and sticky floor, room was freezing no matter what the thermostat was set at. Breakfast was the worst I've seen in quality and quantity. Way below standards for Weston and SPG
October 8, 2013
Rated 5 out of 5 by Dick27 Another excellent experience here.
This stay at Element is the second visit here for us.
Both times have been very pleasant, with staff members attentive and courteous.
January 11, 2014
Rated 5 out of 5 by DavidIowa New Years Eve
We found this hotel to be clean, bright, and extremely convenient to shopping. We have stayed here twice and will come back. The staff is very helpful and friendly.
January 2, 2014
Rated 5 out of 5 by Pat53 The Element Hotel
We had a very nice time at your Hotel. Great, helpful staff and lovely facilities. It all went much too fast! Thank you so much for everything. I will come back.
October 18, 2012
Rated 5 out of 5 by Gail11 this hotel is refreshing
the rooms are great with practically full kitchens, comfortable beds and nice size bathrooms, the breakfasts included in the price are a nice bonus.
May 19, 2014
Rated 5 out of 5 by face2facemtgs Healthy Choice
As a "Green" meeting planner and not having the opportunity to utilize Element property as yet, I was excited to have the opportunity to stay recently at this hotel in Denver. I had a king studio, full kitchen, "green" options, and I liked the utilitarian/minimalist design of the space. Had I needed an extended stay property (I was only there for 1 day) it would be the perfect option. The daily, complimentary breakfast was full of healthy choices, filling, and the coffee is great! Thank you Element staff for making my stay one I'll refer to friends, family and, importantly, clients (there's a board room sized meeting space)! I'll be back!
July 5, 2012
Rated 5 out of 5 by Eaglecrz Rocky Mountain High
We came to Denver for a wedding and extended our visit with a week in Winter Park. We spent our last 2 nights at Denver Park Meadows Element to be centrally located to The USAFA, Garden of the Gods, Pike's Peak and The Denver Airport (all within 45 min. Or less.) This was our first stay at Element (by Westin) and it won't be our last. We had some left over veggies and staples from our condo stay in Winter Park, so we really enjoyed having a full sized refrigerator and kitchenette in our studio suite (they also have larger suites). We had a great sunset view and the mountains The bathroom had a very large shower with a hand held shower head and a mounted Over sized rain shower head. Shampoo/conditioner combo dispenser and body gel cleanser is also dispensed. Beds are comfortable and our room was quiet. If you don't want to utilize your kitchen, a hot breakfast is offered in the mornings 7 days a week and drinks and hors d'oeuvres are offered in the evenings (M-Th only). Pets are allowed, but I never heard any barking and the rooms smelled fresh and clean. There is a nice work station in the room as well as a seating area with a comfortable sofa. (Free WIFI)The large flat screen TV swivels so you can watch in bed, on sofa or in the kitchen. Perfect for a business traveler or family traveling for pleasure. My only concern is with brand recognition with Element. "By Westin" is not featured on the building. I would suggest adding "by Westin" on your building.
August 13, 2013
Rated 5 out of 5 by Jim47 Some Hotels Just Get It
I used to travel for business every week for years. Most places I stayed in just did not meet the mark. Either because they don't know true quality or they choose to compromise due to cost control (or a hotel would provide quality but the cost was prohibitive).
In my opinion Element has made a conscious choice to do both. Their minimalist, contemporary approach is both elegant in design while being utilitarian. I think they did it without spending a lot of money by finding well made, function appointments. Add in a well-run hotel and a wonderful breakfast it ends up being my choice of places to stay. I have the sense these guys GET IT!
August 3, 2012
Rated 3 out of 5 by Bond007 Looks can be deceiving
The hotel looks very nice and is well appointed. It has an excellent fitness center and the breakfast bar is very nice as well. However, the modern look does not work well in the room. The room felt cold and sterile like I was in a doctors office. There is no drawers for your clothes, only a metal armoire. What was most concerning was that I wasn't feeling well and went back to the room to rest. While I was trying to rest there was heavy construction going on 2 rooms down from me. The hammering. drilling etc. didn't allow me to get any rest. I would have thought they would check near by rooms prior to starting that kind of work. The walls are very thin.
March 21, 2013
Rated 5 out of 5 by lkp2222 moving in!!
I'm in love!!! next time, I will be bringing a bigger suitcase and moving in for good. I loved this hotel, was so happy to be **upgraded** to a 1 bedroom... YEAH!! it was clean, quiet, comfortable, luxurious but not overdone and not pretentious, and then there was the free breakfast and really great breakfast area. love it!!
May 10, 2014
Rated 1 out of 5 by Megan85 Uncomfortable Service
Although this hotel had all the comforts of "home" living I did not experience a comfortable stay. First off, when I made my reservation back in March 2012, I had received my confirmation email and it was all wrong. The dates of my stay were wrong, the room as well as the "wedding rate" I was told I would receive. I had immediately called back the hotel and everything was corrected and I was again told a specific "wedding rate" that I would receive. I was also told when making this reservation that I would need to “check out” after staying 3 days and re-check in for the last night. This was very confusing and when I asked the front desk associate how much the final night would cost, I was given 3 different prices. Upon checking in, I was rudely treated by the front desk associate. We were not informed of the times of breakfast or happy hour when we had checked in; other guests had to tell us. When I got into my room, I was given a handicap suite (had never made a request to have a handicapped room), I noticed there was no DVD player. I was told upon making my reservation all the amenities I would have along with my stay and a DVD player was one of them. I went to the front desk to ask why I did not have one as well as if I could get one and they informed me I could not have one because it was a handicap room. The wedding rate I was given when I made the reservation was different from the rate I had paid. When I had asked the front desk associate about this rate, they told me they would correct it and they were sorry about the miscommunication that there had been changes in management. The changes were never made. The room I was staying in was closest to the lobby and in the middle of the night the music would be so loud it would keep me and the other guest staying with me up. Throughout our stay we had an unknown man following us around the main hotel areas which made us very uncomfortable. We later found out this man was undercover security. This man came off creepy and again made me as well as other guests staying with the wedding party very uncomfortable and I feel that was disrespectful of the hotel to do, isn't the whole point of staying at a hotel supposed to make you feel comfortable. I don't feel we were treated as such. We had returned to the hotel one night and our keys did not work to get us into our room. Upon checking out we had told the front desk to charge the same card that had been used to check in. When I had returned home later the following week I had noticed a charge on my account for one of the nights stayed. The corrective action was taken but I don't understand how that could have happened when I specifically told the front desk associate checking us out not to charge my card but the other card that had already been charged. I was very disappointed with my stay at this hotel, which should have been wonderful experience.
July 14, 2012
Rated 3 out of 5 by nursej Customer service issues
Daniel checked us in and when we arrived at our room and entered there was evidence that the room was occupied or not cleaned. We did not enter but saw things on the kitchen counter and a wastebasket fuill of trash. Daniel could not understand how this could be. We felt like he was accusing us of not telling the truth. He did give us another room, but did not offer an upgrade for the inconvenience. We needed ice cubes and the ice maker wasn't turned on and Daniel reluctantly gave us a cereal bowl of cubes. We had to leave the hotel to get a bag of ice! Finally, breakfast at 0954 is shutting down, don't ask for more sandwiches!!
April 22, 2013
Rated 5 out of 5 by AlwaysTraveling Love this hotel!
My family and I stayed here both on Thanksgiving and Christmas and the staff made us feel like we were home for the holidays. Everyone was friendly, even while working on the holiday. We needed to extend our stay a few times and this was handled quickly and pleasantly with no push back or questions. The room layout and amenities are great! The gym and heated indoor pool are also a plus...especially when it is 1 degree outside.
The neighborhood is excellent with every shop and restaurant imaginable within 5 minutes and the freeway access makes getting in and out a breeze.
I will stay here every time I am in the Denver area.
January 14, 2013
Rated 5 out of 5 by OKbecky Great Hotel
Element Hotel Park Meadows is a small comfortable place to relax. The hotel is located in the Park Meadows shopping district and very close to highway access.
May 11, 2014
Rated 3 out of 5 by Traveler Hotel lacks responsive customer service
I came back to the hoteol after a day of meetings, only to find my room had not been serviced: the bed was unmade, the towels hadn't been changed, the trash hadn't been emptied, etc. I called the service desk to find out why. The manager apologized and assured me it would be serviced immediately. I then left for dinner, then returned to the hotel to find the room still had not been serviced. I called the manager and asked her what the problem was; she apologized again, then told me the service crew was now gone...
April 12, 2014
Rated 3 out of 5 by Annie100 Nice hotel, but inconsistent customer service
I think it is very nice hotel, all finishes are new, it has swimming pool and clean gym. But there are mixed types of customers in the hotel, and hotel staff does not always take it into consideration. The walls are thin and it is sometimes uncomfortable that you can hear the neighbors and how they behave, I also did not appreciate someone leaving their trash in front of my hotel room. Unfortunately, the only response from the hotel staff was apology, but no further actions.
This is unfortunate, as the hotel is nice, they put an effort to make it green, filtered water system in the rooms, fully equipped kitchen.
February 25, 2013
Rated 5 out of 5 by LPLP Very Comfortable Hotel
Great Breakfast, great happy hour - both complimentary! Spacious bathroom! Very contemporary.
May 8, 2014
Rated 4 out of 5 by allyms perfect for work
clean, 95% helpful and friendly staff ( one gal was just oddly unhelpful- everyone else was GREAT) . large rooms, close to shopping
May 6, 2014
Rated 5 out of 5 by bluehair Supurb!
We enjoyed our week at Element Denver and could not have asked for better service, cleanliness, staff attention to our needs and relaxation. This is the best vacation or business stop in Denver. The breakfast was excellent, lenthy, and healthy; the coffee was the best and always available; the evening social was marvelous and we looked forward to M-Th happy hour. The fitness room was nice with machines that were easy on your body and the pool was refreshing. A bonus was the gas grill outside and the full kitchen. We enjoyed the steaks and ambiance. I look forward to another Element Experience in the next year.
July 23, 2012
Rated 3 out of 5 by PhilRRNM New Pet fee
Have stayed at this hotel several times. Upset that I never received any notice of pet fee with my SPG.com reservation (desk removed fee at checkout). Nor can I now find the amount of the pet fee anywhere on the internet. This hides the total cost of your stay until you arrive at the front desk. There are many good, reasonably priced hotels in the area, some without pet fees. This will cause me to evaluate my options more closely in the future.
April 21, 2014
Rated 5 out of 5 by ZakiMai2014 Staying here feels like to live in the same home
Staying here feels like to live in the same home
Hotel staff will have to help you if you have any concerns.
I will live here again when I back.
March 20, 2014
Rated 5 out of 5 by MaddJ Surprising Amenities
A consistently warm and enthusiastic staff runs this comfortable hotel situated in the suburbs of Denver. There are a lot of unexpected features that made the stay particularly nice: the full kitchen which came in handy even during a short stay. A well-equipped fitness center that was actually useful for a good workout. A delicious hot breakfast and afternoon happy hour, all at no additional cost, with both healthy and filling selections. And a robust wi-fi signal that made it possible to both work on large files and stream movies with ease. For both business and play, Element managed to surprise and satisfiy. I was booked at Element by chance, but next time I'll be seeking it out.
August 28, 2012
Rated 3 out of 5 by iamcof Needs better management/supervision
Our 2nd stay in 6 weeks or so. Same problems, no recognition at check in, no offer of gold amenities mentioned (although we got extra points after check out). First stay, we had someone else's luggage in our room. This stay, no bar of soap/lotions in bathroom, phone on desk was missing...12 hours later in spite of 2 trips downstairs to complain and assurances that housekeeping would "take care of it", phone was still missing..Shower enclosures leak (both times, different rooms), no pressure from ceiling shower, too much pressure from hand shower. Does anyone check rooms for potential problems, ever ?
November 22, 2013
Rated 3 out of 5 by Gabi1572 Great hotel but slipping a bit
I travel to Denver often and typically enjoy staying at the Element; however, this past stay was less than desirable. The room wasn't clean (sticky substance on counters, a hand towel looked used, there was a used coffee cup, there was a hair on my bed "clean" bedsheets, etc.). Additionally, two days of my stay there was barely any hot water (the first day they got it working but I was late for a meeting, the second I just took a shower in cold water). My previous stay just a couple of weeks earlier put me in a room that had a broken window shade--maintenance did come in and fix it, but it was a slight inconvenience having them in the room. That visit, I wasn't as pleased with the cleanliness either, but just assumed the room was quickly done. However, after this recent experience, there seems to be an opportunity to have better QC after cleaning.
April 18, 2014
Rated 5 out of 5 by Lovetocruise7 Great for families or business travelers!
Great conveniences built into Element. Full sized new refrigerator, microwave, cooktop and kitchen utensils made this stay very comfortable. A very nice breakfast included, as well as a complimentary beer and wine happy hour with appetizers weekdays, excluding Fri-weekend! The pool is small and it is indoors with a glass folding wall that opens in good weather. No jacuzzi though. The propertty is only three years old so it has a new feel. The staff was wonderful and service of a luxury resort from everyone we came in contact with. Great price point! Near restaurants and shopping and highway close to the "high country" of beautiful Colorado! You will not be disappointed! Look no further!
June 18, 2013
Rated 4 out of 5 by hiam Nice place great staff
Television did not work for local news channels and the faucet in the bathroom was very loose.
April 28, 2014
Rated 4 out of 5 by pursueliving My New Local Getaway
Super staff right from the moment I entered. They gave me a mountain view. Warm indoor pool which I loved! (not laps, just nice, warm relaxing indoor pool with view of fire pit outside)I planned for a spa-like getaway and this was it! You can cook your own meals or order from the many restaurants close to the hotel. Couch, desk, ergonomic chair great for sitting and writing, mood lighting. Great workout room, nice breakfast. Their computer internet didn't allow access to faceook, yahoo, etc., and ended up freezing. Nice feeling to the hotel and very safe/nice area close to Word of Life Christian Center. I will definitely go again. Would love to see carpets cleaned/updated. Everything else great!!!
December 29, 2012