Rated 5 out of 5 by Travelman2013 Good Experience!
Stayed in town for business. Breakfast was nice, i only wished that the free breakfast opened sooner than 7 am. The food selection was impressive...eggs, biscuits, sausage, cereal, juice, toast, fruit, yogurt, fruit smoothy, etc...
This was my first experience with Element but not with Westin. Mike the night manager was excellent in customer care and appreciation.
Hotel was good proximity to DFW Airport, FW Convention Center, and the Dallas Cowboys Stadium.
The only thing that I found less than desirable was when I called to switch my room to the lower pre-paid rate I was told that I could not because I had passed the 6 pm local deadline the day before. I was never told about a deadline of that time and did not receive an email explaining it. Perhaps it went to spam.
Big shower, clean room, nice kitchenette.
Most definitely recommend to others,
I did not have time to use the workout room or the pool but they looked better than average.
August 13, 2013
Rated 4 out of 5 by bubt this room had everything we needed
this is the best room ever. everything is right there in the room. they have it together. i will tell everybody about this place. the only thing i disliked was the breakfast! the breakfast did not have any meat, eggs or pancakes. the only good thing was the biscuits and gravy. but overall the rest of everthing was very very good at this hotel.
February 18, 2013
Rated 5 out of 5 by DFW2014 Overall Good
Being a SPG Gold member I didn't like the fact that I had to Pre-Pay for the Room... Room was nice, Bed was soft, Bathroom Clean. TV, Couldn't find a Channel Guide. Asked the Front Desk three times do you have a TV guide for the Channels. The Third time someone finally said Channel 77..
I would stay again
April 13, 2014
Rated 3 out of 5 by PhilPhilPhilPhil Surrisingly dated
Poor lighting, broken lamp, discoloring in bathroom (not un-clean)
June 19, 2014
Rated 5 out of 5 by TravelPlannersLLC Will be back for sure!
So glad we chose this property, staying at an "Element" for the first time. Loved it, excellent customer service assisting with our very late arrival, clean tasteful room on the contemporary side, good breakfast and the shuttle driver was a 4 Star as well!
Thank you Element Dallas Airport; we will be back and tell everybody about you!
September 27, 2013
Rated 5 out of 5 by JayDubbzz Surprising Upscale Experience
I have stayed at many Starwood brands and prefer them when travelling. I trued this one as it was located near the airport and very convenient for an early AM flight. Very stylish, trendy and classy! I felt like I was living in a SOHO loft for a day! Perfect! Wish there were more because it would be my first choice wherever I went.
July 28, 2013
Rated 3 out of 5 by Yaaaz Need to improve
I think they should improve breakfast , n have good staff that's helpful n happy face in the morning .
Swimming pool was dirty n they should have towel close to pool .
June 2, 2014
Rated 5 out of 5 by SAS817 The employees are fantastic.
We stayed one night prior to travel and one night after travel. The staff was able to accomodate a late flight out. The shuttle driver was very very nice. We left our car in the parking lot for 2 weeks which was the main reason we chose this hotel. We would stay at this hotel again when flying out of DFW. Highly recommended.
July 15, 2013
Rated 5 out of 5 by DeeGo14 Had Another Wonderful Stay
I am checking out after a two week non-consecutive stay at the hotel, and I'm saddened to finally have to leave. However, it would be my first choice of a stay again and I would definitely hold a meeting or a special function with the quality of the facilities and the professionalism and warmth of the staff.
March 8, 2014
Rated 1 out of 5 by Bluecrew2003 This hotel was not good
There were many things wrong with this hotel. The thermastat could be set but didn't shut off at all if it reached the temperature. The refridgerator stayed on all night until I shut it off. Towels left in the room were shredded from too much washing. The shower door did not close all the way. Overall bad experience!!!!
February 2, 2013
Rated 5 out of 5 by Dino777 Good Stuff Bad Directions
Please fix contradictory addresses I was lost several times! Worth it once I arrived truly a High class for the money kinda place! Impressed with Staff and service comfy room late check out what is not to like! Food was good! Close to Freeway a nice place to stay. Will try to stay again.
April 1, 2014
Rated 4 out of 5 by tommy1234 The hotel is awesome
The bed was very comfy and meet Westin standard.
The staffs were great and responsive
June 11, 2014
Rated 5 out of 5 by rklight4 My Favorite Place to Stay in the Dallas Area
Element DFW has been my first choice in Dallas since my 1st visit two years ago. The front desk staff is always friendly and accommodating of any requests I have. The rooms are comfortable, clean and spacious. And the free breakfast and the afternoon wine reception is a wonderful plus. I highly recommend this hotel!
October 17, 2012
Rated 5 out of 5 by avsisyphus everything you need for a long stay
Hotel was recommended by a local business owner. I stayed for 3 days and was very pleased. The rooms are quiet and extremely comfortable. The kitchen would have been even more useful for a longer stay. The staff was friendly and very helpful. I did not make the evening receptions but the breakfast was a major plus.
July 12, 2012
Rated 5 out of 5 by LVSquared On my list of favorites
If you are looking for a hotel which excels at everything, you have found it! Rooms are spotless, beds are so comfortable, bathrooms are spacious and the living areas are nice. Plenty of food for breakfast and a large gym area rounds out the experience. Definitely staying at Element Hotels from now on.
February 12, 2014
Rated 4 out of 5 by jmm18 Hotel has great features
Like the room sizes and layout. Clean and new rooms/bathrooms. Breakfast was basic but good. No evening reception in weekends.
Did not get an upgrade for Gold preferred at check-in. Was informed they could accomodate on the 2nd night but they never reached out.
All in all a good stay and great value for money!
May 14, 2013
Rated 5 out of 5 by AMImiami A new standard
I stay at many hotels around the country and must say the Element DFW surpasses most. From the design and flow of the common areas to the amenities, smart design, and unexpected comforts. This is a truly exceptional concept. I just wish there was one in every major destination! Keep up the impressive work.
May 13, 2013
Rated 5 out of 5 by Reggie This hotel has a very clean feel
This hotel hotel has a very clean feel to it because maintenance staff was constantaly cleaning. The desk clerks were very helpful regardless of the question. If the didn't know they tried to find the answer. The beds were very confrontable. i wanted to take the pillows home. I recommend this hotel highly
April 2, 2013
Rated 5 out of 5 by Dickintucson Exceeded expectations
The room was spacious and comfortably laid out. Better than most hotels at twice the price. The desk space, courch, mini-kitchen, sparkling, large bathroom and wide comfy bed would bring me back to the Element.
May 11, 2014
Rated 5 out of 5 by J9874 Nice stay
Very nice rooms, good location. Shuttle to and from airport was great.
June 9, 2014
Rated 5 out of 5 by Mark54 Different is good
Unlike any hotel I've ever been to. I paid $71/night and had a full fridge, full cooking and dishwasher. The shower is excellent, the bed comfortable. Many places to sit for comfort or work in the room. Interesting lobby layout is very comfortable with lots of options for sitting or eating breakfast.
May 30, 2013
Rated 3 out of 5 by LaurieC Trip to Dallas
I was a little disgusted that the bathroom was not entirely clean....it smelled of urine and the toilet seat was dirty. Also, the walls needed to be wiped down as well. This looks like a fairly new facility and the cleaning staff should take every measure to preserve the newest as long as possible.
May 23, 2013
Rated 3 out of 5 by Traveler1 General Maintenance Needed...
I was disappointed during this stay due to my inability to turn off the ice-maker in the freezer and it dropping ice all night long. In addition, the bathroom sink stopper would not work so I was unable to fill the sink with water. Simple...yet annoying maintenance...that needs to be addressed.
January 24, 2013
Rated 5 out of 5 by cavs50 First Visit
Pleasantly surprised at this hotel since it was an 'airport' hotel. Very modern and clean. Rooms were excellent with full kitchen and all the amenities #Pots, pans. utensils#. A good value for the price. Also having free breakfast and dinner was nice surprise. Also liked it was a 'green' hotel.
November 9, 2012
Rated 4 out of 5 by kb60 Comfertable beds, nice rooms
I loved the shower, the room was spacious and had a airy feeling. Staff was pleasant and helpful. Great place for allergy sufferers and sensitive skin. All cotton towels and bedding. Wood floors, very little carpet. Pool was too warm, expected outside in Dallas, with lots of leaves etc.
August 13, 2013
Rated 5 out of 5 by Pollygirl07 Excellent clean and fresh
After 1 week on the road it was a pleasure
to have a clean comfortable hotel.
Duchess and the staff were excellent. Best we had all week.
Topping everything with a free shuttle and the
best free breakfast.
Flying out of DFW? Make this your hotel choice.
Microwave and refrigerator too!
August 26, 2013
Rated 3 out of 5 by dianept A little disappointed this time.
I have stayed at the Element many times. This time, it fell short in cleanliness, which is the most important aspect of a hotel stay to me. I asked to have more towels, but none were brought up. Perhaps they were short staffed because of the holidays, but I was disappointed this time.
December 28, 2012
Rated 5 out of 5 by ChrisP01 This hotel has great features
It's clean and convenient!
June 9, 2014
Rated 5 out of 5 by Cory56 Cleaning Staff
Cleaning staff started knocking on the door at 0900 and proceeded to send 5 different people to my room when my wife was still getting ready before 11:00am.
Stayed at this hotel a lot and have never had problems except for this stay. I was promised 3000 points by the Manager.
October 15, 2013
Rated 5 out of 5 by Kristy7 Spacious Rooms with many features! Love the Bathroom!
The staff was very pleasant and helpful! The rooms were clean, the hallway smelled clean and sanitized. Very spacious rooms with lots of extras. I have a child with food allergies and having a mini kitchen was extremely nice! The bathroom was amazing! I will stay here again!
August 13, 2013