Rated 5 out of 5 by RevPookie1 Staff
The entire staff was awesome. We arrived about 9pm and the front desk clerk, I belieive his name was "JR", a young man, he was very accomadating and because I am a GOLD member with SPG he offered us a free upgrade in which I was going to ask for anyway. We were very happy there at this hotel, it is our 2nd visit. We will be back and I wil nbe looking for THe Element in all of my traVELS
June 7, 2013
Rated 5 out of 5 by Crane2009 Fantastic Staycation!
My husband and I stayed here Memorial Day weekend for a short staycation without our 18 month old little girl to celebrate my birthday. We had a great time! The hotel is close to lots of great things to do, but not in the middle of the craziness. The breakfast was amazing! I really enjoyed the modern design too. I would absolutely recommend it to any friend or family visiting the area!!
May 28, 2013
Rated 1 out of 5 by BamBam Staff ineffective
Another Co-Worker and I stayed at the Las Vegas Element this week and I was supposed to stay next week as well but we are moving back to the Courtyard.
I had a movie charge on my room bill and explained to the front desk person when I was checking out that I never even turned on my TV; however, he ignored the charge and continued to process my departure and handing me my bill.
October 24, 2013
Rated 5 out of 5 by ra74 Excellent hotel and staff
I loved my stay. The staff was extremely helpful in every regard. From helping me find nearby restaurants, attractions and directions to the airport, they were always attentive and incredibly nice. The rooms were spacious and comfortable and the healthy breakfasts were just what I needed. Thank you. Next time I am in Vegas, I will be staying at your hotel.
April 14, 2014
Rated 5 out of 5 by Paul67 Nice!
Nice hotel with friendly staff. Nice breakfast in the morning. Upon leaving I requested a statement from the front desk and mentioned I checked out via the tv. He was surprised that guest could do that. He said he had never stayed in the hotel. Service was great, but maybe it would help if all employees spent one night there just so they could relate more to their product.
March 4, 2013
Rated 3 out of 5 by Grammie Alternative to Westin Casuaria
This hotel is very clean and spartan. The furnishings are good for a younger crowd but the beds, chairs and other seating facilities definitely do not invite lounging nor do they provide comfort. The property is very nice and the breakfast and wine receptions are very nice amenities as is the dog policy. For, older folks, tho, the furniture is a real consideration :(
November 14, 2013
Rated 4 out of 5 by Bostondweller GREAT FOR PETS
I was traveling with my Shiba Inu and the hotel was perfect for my purposes and location.
There were plenty of places close by to eat and the breakfast at the hotel was perfect!
I was only there for a quick overnight, and out early the next morning - so I can't really speak to too much regarding the property other than it was very clean and room was comfortable
July 21, 2013
Rated 5 out of 5 by jimmydee Element Summerlin Las Vegas
This is the second Element Hotel we have experienced and we can't wait until they open more and more. These hotels are very unique, spacious and have a very interesting array of breakfast and evening snacks unlike most other hotels where the breakfasts are usually very similar and not so tasty. We will definitely be travelling and searching out other Elements.
September 18, 2013
Rated 5 out of 5 by Tom1978 JP is an awesome front desk manager
Hi all, this is the first time I stayed at the element hotel, it is such a family friendly hotel, I will definitely book again if I ever come with my family. The in-room amenity such as full size refrigerator and microwave is so useful. Above all, the front desk manager JP is so great, I really enjoyed my stay and will look forward to come back here again.
September 8, 2013
Rated 5 out of 5 by Mik57 The rooms were spacious with functional amenities that enhance your stay.
The rooms were modern, well planned out, with kitchen facilities, desk, a spacious sofa, and a comfortable bed. The staff was accommodating. Great location outside of the Vegas Strip scene located in Summerlin, an affluent planned community near the mountains. Close to Red Rock Park which is a highlight and favorite for coming to Vegas.
April 7, 2014
Rated 5 out of 5 by Charly51 This hotel has great features
It was for me a real & agreable surprise when I discovered Element las Vegas Summerlin.
Courteous staff, clean, modern & quiet location with only 15 min away from the noisy and busy stripe...
Definitely I will adopt it every time I have to be in LasVegas and will not hesitate to recommand it to my acquaintances. In fact I already did it to my collegues.
January 20, 2013
Rated 5 out of 5 by Sidang Great Stopover
We were driving from SLC to Phoenix and decided to stop here for the night. I'm glad we did! The rooms were fantastic....much more than I expected. Decor, layout, and ambiance is fantastic. The food is spectacular and original. Look forward to staying as a destination rather than a stopover. Keep it up!
May 15, 2014
Rated 5 out of 5 by suemel Excellent hotel
Loved the Element. No gambling, no noise, no smokey smell. Everything was very comfortable.
We were attending a family reunion and had many family members staying here. There was plenty of public space to sit and visit. The breakfast was extraordinary. The staff friendly and very helpful. This will always be where we stay when visiting Las Vegas.
August 2, 2012
Rated 5 out of 5 by djr28 long term stay
I stayed here for a month for work. The staff was wonderful, especially Grant who always had a great attitude. Occasionally, the lobby or elevator would smell like a dog because the hotel allows pets, but this was rare. The breakfast was wonderful. I would highly recommend this facility. The location was convenient to everything in the area.
December 15, 2013
Rated 5 out of 5 by Amy22 Great place to stay
We (two adults, two teens) were in town only one night to see "O" and did not want to stay on the strip. The price was so good I didn't even use SPG points. At check-in, there was no recognition of SPG (Gold) status. I asked about a roll away bed and was told there were none. I was also told they would send up sheets for the pull-out bed.
When we got back from the show, the sheets had arrived, but we had to put them on the bed, which was disappointing. Kids were NOT very comfortable on the pull-out bed -- it was hard.
Our bed, however, was great.
The best part of our stay was the free breakfast. It was MUCH better than I expected-eggs, sausage, pancackes, a few different cereals, fruit, yogurt, juice and egg/muffin sandwiches. VERY IMPRESSIVE.
We would definitely stay here again, but maybe get two rooms so we don't have to deal with the pull-out.
Obviously the hotel is for extended stays as it had a full-size fridge, dishes, even a diswasher.
April 7, 2013
Rated 5 out of 5 by tcat103 Five Star Treatment
We have been to this property several times and with each of our stays the service is always 5 star. We were upgraded to a one bedroom overlooking the pool and patio. JP made sure the accommodations were satisfactory and made sure our requests were fulfilled.
We highly recommended this property away from the hustle and bustle of the strip.
April 18, 2013
Rated 5 out of 5 by Quin61 Outstanding Service & Facilities
The Element in Summerlin is my favorite hotel in Las Vegas. It's quiet & peaceful and every single member of the staff are friendly, helpful and personable from the front desk, breakfast staff to the maintenance folks. They're ALL fantastic. I love this hotel and if I have a choice, I won't stay anywhere else in the Las Vegas valley.
August 28, 2013
Rated 1 out of 5 by travelK63 Poor SPG Recognition
When I checked in I identified myself and showed credit card and desk clerk confirmed who I was, he then informed me that he did not have a room for me and that they booked me a room at another hotel that was a competitor and a lower quaility hotel. The desk clerk said they were over booked and was sorry and had no rooms. I told him I was a Gold status and was not going to stay and the hotel they booked for me. He said nothing he can do as there is not a room for me. I told him I prepaid for the room and he said sorry no room. I told him to call the Westin hotel on the strip and get me a room there. He called and they had a room and was in the process of setting it up when he looked again and said OH! we do have a room room you, Ofter no apology and no upgrade or compension for the stress he put me through, just gave me the room. The room air condition was terrible as the fan air blows directly on to the bed and very uncomfortable having the air, wind blowing on you all night whenever the AC came on and was cold. Also the refrigrator did not work and I placed a plate of food and in the morning it was not cold so I had to throw away the food. The refrigrator made noise like it was working but did not get cold. The next morning when checking out, I explained to the desk clerk and he apologized but made no offer to correct what happen the night before. Only that he said the next time I book a reservation, to call him or the General Manager and they would upgrade me to a suite. Have no confident they will as he did not write it down or enter it into the computer and I did not speak to the General Manager, He most likely just said it to make me feel better.
July 28, 2014
Rated 4 out of 5 by rick303 Great Place
Great value, can't compare for the price. Hosted breakfast was awesome. The hotel was nice, clean and smoke free!!
June 30, 2014
Rated 5 out of 5 by BeBe22 Great Stay
Had a longer than expected stay, and felt very at home from the very first day. Front desk staff is very friendly, welcoming and accommodating. GM was very professional and customer friendly. Wish i could take this hotel all over the world with me. Its the perfect combination of modern quality and practical comforts of home.
January 7, 2013
Rated 4 out of 5 by OOPS2013 Big insects in washroom
Big FLY insect in washroom
Call the front desk 3 times, only voice mail
Waiting 25 mins to clean up
July 1, 2014
Rated 5 out of 5 by brianmatthewsf Great Staff
Love this hotel. This will have been my 5th visit there. I like the fact that it has a full kitchen. Enjoyed the gym and pool and Isabella at the Front Desk was the best and was so friendly and accommodating.
Highly recommended, especially for business travelers who want to get away from the big casino hotels.
March 10, 2014
Rated 5 out of 5 by Vernonica Great Stay!
Loved my stay. The hotel is clean, modern and has everything you need. The breakfast is a really nice touch!
June 30, 2014
Rated 5 out of 5 by meekerd have improved
The last few times we stayed here we were less than impressed, and weren't going to stay here again. We decide to give it one more try and i am glad we did.
We stayed on the 4th floor and the room was great.
June 9, 2014
Rated 5 out of 5 by esther20 Consistently Great
My husband and I always stay here when we're visiting or passing through Vegas. The amenities are great, the rooms are clean and comfortable, the staff is very helpful, and the free breakfast in the morning makes traveling easy. I always recommend this place to friends and will continue to visit.
April 2, 2014
Rated 2 out of 5 by fangplug Dysfunctional at best
Twice we did not get our room made up in a 5 night stay. Came back the first day at 3:45 room not made up, called desk and they indicated it would be done by 6pm. When we left for dinner we asked if we could have our room made up in the morning as we would be out all day and when we came back around 3 or 4 we would like to rest, they said fine 11 am it was. On the fifth day again no room made up when we got back, we left for dinner at 5:30 asked at the desk for the room to be made up. came back around 9:30 and found fresh towels stacked on the toilet seat, bed was un-made.
Corridor and room was very noisy, heard people yelling and fooling around in the corridors until very late and very early in the morning.
Breakfast was ok, not anything special, same as any other motel.
Air-conditioner blew directly on bed, not good planning.
We are SPG Gold members and have usually been very, very happy with their service and hotels, but we won't recommend or be back to this one!
May 15, 2012
Rated 5 out of 5 by Brandy83 Can't beat it!
I absolutely love this place!! Beautiful facility. Love the breakfast in the morning! It's away from the strip which is perfect for my needs. No casino attached and smoke free! Can I ask for anything more? Pet-friendly?! Absolutely!!! This is by far one of my favorite places to stay whether vacation or staycation!
April 22, 2013
Rated 5 out of 5 by ErikW Best hotel in Vegas
For me, the Element is a home away from home, with friendly, helpful staff, attractive and functional accommodations and a nice daily breakfast.
June 20, 2014
Rated 5 out of 5 by Nancy147 Thoughtful amenities throughtout this hotel
Very clean..Well maintained..Green furnishings and finishes in the rooms. Zen music and scents throughout the lobby. Great breakfast. Loved the front desk staff. I love this hotel and the branding of the eco friendly. I will be looking to stay at other Elements in their other locations. We had a great stay.
September 28, 2013
Rated 4 out of 5 by calguy53 very good except
this is a very nice hotel. the rooms are clean and very well stocked. the only problem we had was the fact that the air conditioner was very loud. loud enough in fact, that it would wake us when it went on in the middle of the night. other than that, we would definately recommend this hotel to others.
May 24, 2012