Rated 5 out of 5 by bluehair Supurb!
We enjoyed our week at Element Denver and could not have asked for better service, cleanliness, staff attention to our needs and relaxation. This is the best vacation or business stop in Denver. The breakfast was excellent, lenthy, and healthy; the coffee was the best and always available; the evening social was marvelous and we looked forward to M-Th happy hour. The fitness room was nice with machines that were easy on your body and the pool was refreshing. A bonus was the gas grill outside and the full kitchen. We enjoyed the steaks and ambiance. I look forward to another Element Experience in the next year.
July 23, 2012
Rated 2 out of 5 by Kal5250 Very noisy - poor climate control
Having stayed in Starwood hotels many times, I expected a certain level of comfort in this hotel. The room was smaller than most, and the air-conditioning had two choices - freezing or hot. The walls are apparently very thin, because even moderately loud voices from the guests in the next room were loud enough to wake us. As a SPG member I expected to be upgraded to a better room, and was disappointed when nothing was offered. I'll stick to Starwood's better properties and stay away from Elements in the future.
July 18, 2012
Rated 5 out of 5 by Dave9119 Awesome
exceeded expectations. Wonderfull, friendly front staff, free bike rentals, modern, contempory rooms...double the amount of coffee's and tea's in the room, first rate "free" breakfast, including oversized fresh crossiants...if i had to be "picky" (and only if i was being picky) i would request faster lobby internet service and 10X mirrors in the bathrooms. if i had to be "super' picky,..the lithium battery on the weight scale in the gym was dead and i did see 1 wierd spider in my bathroom on the first floor...but again, this property exceeded my expectations
July 17, 2012
Rated 1 out of 5 by Megan85 Uncomfortable Service
Although this hotel had all the comforts of "home" living I did not experience a comfortable stay. First off, when I made my reservation back in March 2012, I had received my confirmation email and it was all wrong. The dates of my stay were wrong, the room as well as the "wedding rate" I was told I would receive. I had immediately called back the hotel and everything was corrected and I was again told a specific "wedding rate" that I would receive. I was also told when making this reservation that I would need to “check out” after staying 3 days and re-check in for the last night. This was very confusing and when I asked the front desk associate how much the final night would cost, I was given 3 different prices. Upon checking in, I was rudely treated by the front desk associate. We were not informed of the times of breakfast or happy hour when we had checked in; other guests had to tell us. When I got into my room, I was given a handicap suite (had never made a request to have a handicapped room), I noticed there was no DVD player. I was told upon making my reservation all the amenities I would have along with my stay and a DVD player was one of them. I went to the front desk to ask why I did not have one as well as if I could get one and they informed me I could not have one because it was a handicap room. The wedding rate I was given when I made the reservation was different from the rate I had paid. When I had asked the front desk associate about this rate, they told me they would correct it and they were sorry about the miscommunication that there had been changes in management. The changes were never made. The room I was staying in was closest to the lobby and in the middle of the night the music would be so loud it would keep me and the other guest staying with me up. Throughout our stay we had an unknown man following us around the main hotel areas which made us very uncomfortable. We later found out this man was undercover security. This man came off creepy and again made me as well as other guests staying with the wedding party very uncomfortable and I feel that was disrespectful of the hotel to do, isn't the whole point of staying at a hotel supposed to make you feel comfortable. I don't feel we were treated as such. We had returned to the hotel one night and our keys did not work to get us into our room. Upon checking out we had told the front desk to charge the same card that had been used to check in. When I had returned home later the following week I had noticed a charge on my account for one of the nights stayed. The corrective action was taken but I don't understand how that could have happened when I specifically told the front desk associate checking us out not to charge my card but the other card that had already been charged. I was very disappointed with my stay at this hotel, which should have been wonderful experience.
July 14, 2012
Rated 4 out of 5 by awdm Wonderful hotel
Loved staying here. Room was comfortable and really loved the filtered water tap. Kitchen, including full fridge, was super. Only have two issues: 1) Hate the scent you pump into the lobby. For people with breathing issues or sensitivity to scents this is very difficult to support. 2) your showerhead, though cool looking, is pretty wimpy. Otherwise, we had a great stay!
July 6, 2012
Rated 5 out of 5 by face2facemtgs Healthy Choice
As a "Green" meeting planner and not having the opportunity to utilize Element property as yet, I was excited to have the opportunity to stay recently at this hotel in Denver. I had a king studio, full kitchen, "green" options, and I liked the utilitarian/minimalist design of the space. Had I needed an extended stay property (I was only there for 1 day) it would be the perfect option. The daily, complimentary breakfast was full of healthy choices, filling, and the coffee is great! Thank you Element staff for making my stay one I'll refer to friends, family and, importantly, clients (there's a board room sized meeting space)! I'll be back!
July 5, 2012
Rated 2 out of 5 by smith12 Nice try, but missed the mark
Lobby looks nice, and rooms look like they have been updated, but not very comfortable. Housekeeping missed cleaning our room the first day we were there, we had to call twice and waited over an hour for towels, and linens for the extra bed. Second day the room was cleaned, but no towels were left. Staffed seemed to be put out by us.
June 27, 2012
Rated 5 out of 5 by Marianlee Loved everything about Element Park Meadows
We had never stayed in a hotel/suite like Element. All features, from the ergonomically designed layout, the bamboo-like floors, the Zen bath, to the top-of-the-line furniture and appliances; the space is a haven of comfort and cleanliness. We would look forward to another stay. Oh, I didn't mention the delicious breakfast buffet which was lovely to look at and delicious. Even numerous healthy options. AND a great fitness center. You get the picture :-)
June 19, 2012
Rated 5 out of 5 by DougC First Time User
Had never heard of the Element Brand by Westin and was pleasantly surprised by the features. Heavenly bed, free breakfast that is better than most, free internet, evening beer/wine/snacks for free, workout center, pool and a great location by the Park Meadows Mall. Will stay there again even if it is 20 miles from my family/work.
June 11, 2012
Rated 5 out of 5 by GW2012 Fabulous. Refreshing. Modern. Welcoming.
This "zen" property exceeded all our expectations. Our suite with fully-equipped kitchen included welcomed touches including filtered water at the sink. Daily happy hour and included breakfast were excellent, and the large gym and pool were perfect. Every hotel should be this nice. THANK YOU. -Greg
June 11, 2012
Rated 5 out of 5 by Rover27 Really nice hotel
Very clean, very nice hotel recently built. Is a very modern facility with great amenities including hot & cold breakfast and evening drinks.
June 11, 2012
Rated 5 out of 5 by Deedub Home away from home
I expect to be in and out of the area most weeks between May and October. I expect to make all my reservations at the Element. Great locatioin, great room, great view and most important....great staff!
I go to a lot of hotels, this by far is the best and they are consistent with their quality. I always feel confident I'll get the best. Other hotels....well I hope for the best.
Thanks for being so awesome!
June 1, 2012
Rated 3 out of 5 by Sallen Front desk staff needs could be better
Room was not ready at. 3:00 pm check in. Shipped a box of materials to the hotel for a meeting and was told by the front desk staff that the never arrived. Asked them to check for the pacage three times. The materials were located only after I confirmed the shipment tracking number and who had signed for them. No appology was ever offered. Front desk staff was defensive and confrontational. I was never recognized for being a gold spg member and assigigned to a room that was for guests with a disability. Not a pleasent stay!
May 27, 2012
Rated 5 out of 5 by kevin2184 Simply the best
Finally a hotel with some style! Great rooms, especially for business. This is my new favorite hotel.
May 14, 2012
Rated 5 out of 5 by Coloradokim Enjoyed our stay
We really enjoyed our stay. The staff was welcoming and friendly and even welcomed our dog with a biscuit! The room was clean and comfortable, with a large kitchen area with a full size refrigerator, dishwasher, and equipped with plates, silverware, etc. We were a little surprised by the 3 page dog policy we had to sign upon arrival and wished some of the information had been disclosed on the website, or over the phone when we made the reservation. However everything worked out great, and we will definitely book again with Element Hotels.
May 9, 2012
Rated 2 out of 5 by UnhappyCustomerMay2012 Freezing Cold Pool Meets $300 deposit
When I checked in I expected to pay for my reservation in full instead they charged my debit card a $300 deposit and upon check-out the full amount of my stay. But the $300 will be returned (I could have used it for my graduation trip but ok). The lavish pool shown on the website is tiny in real life and was ICE cold. I tried to tell the front desk the first night but no one was there, told them first thing the next morning, they said they would fix it, still freezing that night, told them again the next morning they said they would fix it but we checked out. Their 'dream' bed was not comfortable, both myself and my daughter ended up sleeping on the couch the 2nd night. It was a beautiful room but the other problems plus snooty front desk people made it a very unenjoyable trip. Also my reservation said I would get 'a full breakfast' like its something special, it was just the normal morning guess bar. And the website says that they put pet beds and water dishes in the room for pets, they did not do this. Overall a huge disapointment.
May 8, 2012
Rated 5 out of 5 by J30duke Room Review
My pillow case had a course fabric. Otherwise it was a great stay.
April 2, 2012
Rated 5 out of 5 by PM350 Awesome room
This was an awesome room. Way more that what you normally receive. Room was large and comfortable. Had some minor issues with thermostat but was resolved quickly. Everyone at the hotel was great especially the girls at the front desk. I forgot to get their names though. Breakfast was more than I expected and very filling. The location is great! Near the train, interstate and mountains. Ton of places to eat and shop near by. Will stay here again and they need more Element hotels fast.
March 5, 2012
Rated 5 out of 5 by Lexicore Restful Refuge
We've stayed here twice before and we were pleasantly satisfied with everything about this hotel. Previous reviews say it all. We live close enough (Colorado Springs), but we like to spend the night here to cut our travel home from ski/snowboard trip from the mountains. The feeling that we get is very much like being home with all the amenities they offer.
The breakfast is wonderful! As an SPG owner, I'm happy to say that this is one of the few hotels in the network that offers free breakfast.
February 22, 2012
Rated 5 out of 5 by mpmsu2003 Love the Element
Can't ask for anything better. The Lone Tree Element Park Meadows is the perfect hotel for those who are an extended stay for work or vacation. The rooms have everything you want Blue Ray players, plenty of space, comfortable beds, your own fridge... Who could want anything more?
Best part is the friendly staff, free breakfast and the evening happy hour if you need to unwind.
February 1, 2012
Rated 5 out of 5 by RConsultant Clean, Friendly, and Reliable
A few comments below, someone made a note that this hotel feels like home. I second that and have often caught myself calling it home while on the phone with family members. All of the staff are wonderful. Kaitlin (sp?) and Alex from the Front Desk stick out in my mind as the first two people I would want to hire if I were starting my own hotel. The rooms have always been clean, and it's nice to have small kitchens to prepare some meals in. Try the breakfast wraps in the morning. Tastey. Also, the gym is nicely sized, and I've never had an issue getting an open machine.
The *only* downside, the phones sometimes beep in the middle of the night when the batteries are low.
Other than that, keep up the great work!
January 13, 2012
Rated 4 out of 5 by bentyla Simply Amazing!
I don't recall ever staying in a hotel that felt as much like my own home as Element. The fact that the room had everything I needed, the staff were immediately attentive and included breakfast blew all other 'continental' breakfasts out of the park was the icing on the cake! My one and only issue was the temperature in the room fluctuated to extremes. Setting the thermostat to 70 kicked in the A/C and made it too cold, however, setting the thermostat to 71 kicked in the heater and made it too hot. Overall, no comparison with other hotels where I have payed 2-3 times as much. Keep up the great work!
January 4, 2012
Rated 4 out of 5 by KJC43 Will stay there again whenever in Denver
This hotel was perfect for us - a family of four staying for a total of two weeks (separate stays) over the December holidays; kids had their own room on the same floor. Loved having a little kitchen in the room and the healthy foods on sale downstairs.. Breakfast was great, enjoyed the breakfast burritos and oatmeal in addition to continental breakfast. Very comfortable beds/bedding. Used the gym and pool, perfectly adequate for our needs. Staff very helpful and friendly.
January 2, 2012
Rated 5 out of 5 by HolidayVisitor The hotel is in a great location
The hotel is very eco-friendly and in a great location. It is with in walking distance from many restaurants, activities, great stores and light rail system.
December 30, 2011
Rated 5 out of 5 by Malviejo Recent Stay
Great place, location, price and comfort. Spent 2 nights and had to be in room for most all of one day. Everything so convenient and streamlined. Excellent service. The complimentary breakfrast was not expansive, but worthwhile. Access to the Wall Street News and U.S.News papers another plus. Proximitiy to ParkMeadows, other stores and restaurants. I plan on staying there for any overnite trips I make to Denver. Highly recommended!
December 6, 2011
Rated 4 out of 5 by SPGLoyalist One night, but will come back
I only stayed here one night, but was impressed - the decor, layout, amenities, comfort, etc. As a studio, it was fully stocked (microwave, dishwasher, dishes, pots/pans, seasonings)...everything a person would need. The bathroom was large and the shower spacious and comfortable. I really enjoyed the "modern minimalist" style, while still having everything I need. I travel there for work, so will definitely stay again. Also, the breakfast is definitely better than the usual continental offerings or cold eggs.
November 18, 2011
Rated 5 out of 5 by Travel70 Excellent Rooms and Customer Service.
My Husband and I stayed 2 nights at this location. We had a terrific Mountain view and Great Customer Service.
November 10, 2011